Participants can log on to these Web-based courses anytime, day or night, for 12 weeks from the registration date. Any call center, help desk, or service desk professional can easily fit this independent learning experience into his or her schedule.

Benefits of Online Training:

  • Learn virtually anytime, anyplace, and at any pace.
  • Online training is the most cost effective means for employees to achieve certification particularly for companies with remote employees or multiple office locations.
  • Ramp up employees quickly. Courses can be activated in as short as 24 hours.

The courses listed below are offered online. Select a course to see the description, course outline, and pricing.

Course Price
HDI Customer Service Representative $399.00 Add to Cart
HDI Support Center Analyst $749.00 Add to Cart
HDI Desktop Advanced Support Technician $749.00 Add to Cart
HDI Support Center Team Lead $849.00 Add to Cart
KCS Foundation $449.00 Add to Cart