The IT support industry is constantly changing, and no amount of formal training will be enough to stay on top of every new trend. That’s why it’s so important for IT service and support professionals to share with others what they have learned in this dynamic environment.
Each year, HDI puts out a call for nominations for the Top 25 Thought Leaders in IT service and support and customer experience; those nominated share their wisdom on social media so others might benefit from what they’ve learned.
From the many nominations we’ve received, we’ve picked a list of thought leaders. Click on their names to find a link to their Twitter or LinkedIn account, and be sure to thank them for sharing what they know.
Rae Ann Bruno
Simone Jo Moore