HDI would like to congratulate each of the businesses and organizations listed below for their incredible achievement of becoming HDI Team Certified! Our sincere compliments for a job well done, teams!
Thinking about applying for the HDI Team Certified Award for your team? You should!
Not only does the HDI Team Certified Award offer your team recognition for all of their efforts to become certified, but it serves as a way to outwardly proclaim your team’s awesomeness to the other departments and your company as a whole!
You may apply for this award for each year that your technical service and support teams meet the requirements.
Recipients
A
Desktop System Services
ABC Financial Services
HDI Team Certified
2015, 2014, 2013
Akerman IT Helpdesk
Akerman LLP
HDI Team Certified
2023
HDI Team Certified Pinnacle of Excellence
2024
IS Service Desk
Akron Children's Hospital
HDI Team Certified
2017
Technical Services
Albany State University
HDI Team Certified Pinnacle of Excellence
2021, 2020
IT Service Desk
Alfa Mutual Insurance
HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2017
ALT Central Command
All Lines Technology
HDI Team Certified
2023
Allstate ATSC Business Process Consultant Team
Allstate Insurance Company
HDI Team Certified
2017
Allstate Tech Support Ctr - Global Leaders
Allstate Insurance Company
HDI Team Certified
2014
ATSC Business Process Consultants
Allstate Insurance Company
HDI Team Certified
2014
KCS Implementation and Sustainability Team
Allstate Insurance Company
HDI Team Certified Pinnacle of Excellence
2018
Process Mastery
Allstate Insurance Company
HDI Team Certified Pinnacle of Excellence
2018
IT Support Department
American Academy of Family Physicians
HDI Team Certified
2013
IT Service Desk
American Federation of Teachers
HDI Team Certified Pinnacle of Excellence
2016
SAS Desk
American Federation of Teachers
HDI Team Certified
2012
Change/Problem Management Team
American Fidelity
HDI Team Certified
2015
Desktop Support
American Fidelity
HDI Team Certified Pinnacle of Excellence
2017
Support Center
American Fidelity
HDI Team Certified
2015
Workstation Services
American Fidelity
HDI Team Certified
2015
Technology Service Desk
American Heart Association
HDI Team Certified
2013
NAVY 311
American Systems Corp. - ASC
HDI Team Certified
2019
GTS
Ameritas IT
HDI Team Certified
2017
AMN IT Service Desk
AMN Healthcare
HDI Team Certified
2017
Service Desk
Androïde
HDI Team Certified
2016
Support Services
Aplifi
HDI Team Certified
2013
Client Information Systems Help Desk
ARI
HDI Team Certified
2015, 2014
HDI Team Certified Pinnacle of Excellence
2019
IS&T Service Desk
Arkema, Inc.
HDI Team Certified
2013
Gallagher Tech Services Ent Support Ctr
Arthur J. Gallagher & Co.
HDI Team Certified
2015
Asante Service Desk
Asante
HDI Team Certified
2019
ITS Help Desk
Asante Health System
HDI Team Certified
2015, 2012
Aspen Skiing Company Support Center
Aspen Skiing Company
HDI Team Certified
2015, 2014, 2013
KIAC Operations Service Center
ASRC Federal Data Solutions
HDI Team Certified Pinnacle of Excellence
2021, 2019
Centrum Wsparcia Technicznego
Atos
HDI Team Certified
2015
Canopy Advanced Support Team
Atrium Health
HDI Team Certified
2017
NCUA Tier I
Attain, LLC
HDI Team Certified Pinnacle of Excellence
2017
AVB Tech Help Team
AvalonBay Communities Inc.
HDI Team Certified
2015, 2014
HDI Team Certified Pinnacle of Excellence
2016
Axia Network Operations Centre
Axia SuperNet Ltd.
HDI Team Certified
2014
Technical Services
Axis Communications
HDI Team Certified
2017
B
First Call
B/E Aerospace
HDI Team Certified
2014
Technical Support
Barrister Global Services Network, Inc
HDI Team Certified
2014
BEK Service Desk
Ben E. Keith Company
HDI Team Certified
2020
Service Desk
Best Western Hotels & Resorts
HDI Team Certified
2019
IT Service Desk
Best Western International
HDI Team Certified
2013
BJC Customer Support Center
BJC HealthCare
HDI Team Certified
2018
Blancco
Blancco
HDI Team Certified
2018
Client Services Help Desk
BlueWater Federal Solutions
HDI Team Certified Pinnacle of Excellence
2023
BLG Support Service Desk
Borden Ladner Gervais LLP
HDI Team Certified Pinnacle of Excellence
2022
Bosselman IT Help Desk
Bosselman Administrative Services Inc.
HDI Team Certified
2015
End User Services
Boston Medical Center Healthnet Plan
HDI Team Certified Pinnacle of Excellence
2017
BPSTechnology Support Center
Boston Public Schools
HDI Team Certified
2023
IT Field Team
Boulder Valley School District
HDI Team Certified Pinnacle of Excellence
2024
IT Service Desk
Boulder Valley School District
HDI Team Certified Pinnacle of Excellence
2024, 2023
Information Technology Solution Center
Bowdoin College
HDI Team Certified Pinnacle of Excellence
2016
BTS Service Desk
Bridgepoint Education
HDI Team Certified
2012
Buchanan Technologies Support Center
Buchanan Technologies
HDI Team Certified
2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2023, 2022, 2021, 2020, 2019, 2018, 2017
National Help Desk
Bureau of Land Management
HDI Team Certified Pinnacle of Excellence
2019
Information Technology Help Desk
Butler University
HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2018
C
Def Travel Manag Office Travel Assis Ctr
CACI International Inc.
HDI Team Certified
2013
DOJ - CRM - ITSD
CACI International Inc.
HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2017
DOJ Service Desk
CACI, Inc
HDI Team Certified
2017
Cadence Health Service Desk
Cadence Health
HDI Team Certified
2014
CREB® Help Desk
Calgary Real Estate Board
HDI Team Certified
2014, 2013, 2012
IT Service Desk
California State Teachers Retirement System
HDI Team Certified
2014
Calvin IT Service Desk
Calvin College
HDI Team Certified
2014
IT Problem Managment
Campus Inf Tech And Educational Services
HDI Team Certified
2014
CNL - IT Service Delivery
Canadian Nuclear Laboratories Limited
HDI Team Certified
2015
Service Desk
Canadian Tolling Company International Inc
HDI Team Certified
2016, 2015, 2014, 2013, 2012
HDI Team Certified Pinnacle of Excellence
2020, 2019, 2018, 2017
Fleet Support Center - Burlington
Canon Solutions America
HDI Team Certified
2015
Solutions Support Center - Burlington
Canon Solutions America
HDI Team Certified
2015
Solutions Support Center - Itasca
Canon Solutions America
HDI Team Certified
2015
Cargill's Wichita Shared Service Center
Cargill Meat Solutions
HDI Team Certified
2015
Carilion Technology Service Center
Carilion Technology Service Group
HDI Team Certified
2014
TGI Friday's IT Business Support
Carlson Restaurants
HDI Team Certified
2013
TOCC
Cars.com
HDI Team Certified
2015
IT Service Desk
CB Richard Ellis
HDI Team Certified
2015
Digital and Technology Service Desk
CBRE
HDI Team Certified Pinnacle of Excellence
2017
CCSU ITS
Central Connecticut State University
HDI Team Certified
2014
Charlotte Mecklenburg School Technology Help Desk
Charlotte Mecklenburg Schools
HDI Team Certified Pinnacle of Excellence
2018
Technology and User Services
Charter Manufacturing Company, Inc
HDI Team Certified
2018
CCSD Service Desk
Cherry Creek School District
HDI Team Certified
2022
CHG Service Desk
CHG Healthcare
HDI Team Certified
2024
UT Desktop Services
CHG Healthcare
HDI Team Certified
2024, 2023, 2022
Service Desk
CHG Healthcare Services
HDI Team Certified
2019
Customer Support Group
Chicago Mercantile Exchange (CME Group)
HDI Team Certified Pinnacle of Excellence
2018, 2017
FAA Customer Service Center
Chickasaw Nation Industries
HDI Team Certified
2015
IT Service Desk
Children's Hospital & Medical Center
HDI Team Certified
2022
IS Service Desk
Children's Hospital of Los Angeles
HDI Team Certified
2019
Technical Support Services
Chobani LLC
HDI Team Certified
2023
Service Desk
City of Boroondara
HDI Team Certified
2015, 2014, 2013
HDI Team Certified Pinnacle of Excellence
2016
City of Garland
City of Garland
HDI Team Certified
2023
City of Garland IT Client Services
City of Garland
HDI Team Certified Pinnacle of Excellence
2023
City of Garland IT Support Services
City of Garland
HDI Team Certified
2015, 2014
HDI Team Certified Pinnacle of Excellence
2018, 2016
IT Service Desk
City of Hampton
HDI Team Certified
2023, 2022, 2021, 2020, 2019, 2018
City of Kissimmee Service Desk
City of Kissimmee
HDI Team Certified
2019
DoIT Service Center
City of Pasadena
HDI Team Certified
2019, 2018, 2017, 2016
City of Tampa Service Support
City of Tampa Technology and Innovation
HDI Team Certified Pinnacle of Excellence
2016
ComIT Support Center
City of Virginia Beach
HDI Team Certified
2013
Service and Support
Classworks
HDI Team Certified
2015
The HUB
Clayton State University
HDI Team Certified
2013
Helpdesk
Coast Capital Savings Credit Union
HDI Team Certified
2016
Service Desk
Collabrance
HDI Team Certified
2018
Collabrance
Collabrance LLC
HDI Team Certified
2019
Collabrance LLC
Collabrance LLC
HDI Team Certified
2020
Columbia University Information Technology
Columbia University
HDI Team Certified Pinnacle of Excellence
2024
Columbia University Information Technology Service Desk
Columbia University
HDI Team Certified Pinnacle of Excellence
2022
CUIT Service Desk
Columbia University
HDI Team Certified Pinnacle of Excellence
2019
Commonwealth Service Desk
Commonwealth Office of Technology
HDI Team Certified
2015
Community IT Help Desk
Community IT Innovators
HDI Team Certified
2015
(CSC) Customer Sucess Center
ConvergeOne
HDI Team Certified
2022
CSC
ConvergeOne
HDI Team Certified
2021
Customer Sucess Center
ConvergeOne
HDI Team Certified
2023, 2020, 2019, 2018
IT Helpdesk
CORT
HDI Team Certified
2013
DoIT Service Desk
Creighton University
HDI Team Certified
2014
End User Services Support Team
CRH Americas Materials, Inc. - OldCastle
HDI Team Certified
2019
IT Field Services Management Team
CRH Americas Materials, Inc. - OldCastle
HDI Team Certified Pinnacle of Excellence
2018
IT Service Desk
CSAA Insurance Group
HDI Team Certified
2014
CSI
CSI
HDI Team Certified
2014
BELLSYSTEM24 IT Service Desk
CTC First Contact Corporation
HDI Team Certified
2021
CTC PrimeNAVI ServiceDesk
CTC First Contact Corporation
HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2021
CURO Financial IT Support Center
Curo Financial Technologies Corp
HDI Team Certified
2017
HDI Team Certified Pinnacle of Excellence
2018
IT Support Center
Curo Financial Technologies Corp
HDI Team Certified Pinnacle of Excellence
2019
Classworks Service and Support Group
Curriculum Advantage, Inc.
HDI Team Certified
2014, 2013
Campus Service Desk
Custom Computer Specialists
HDI Team Certified
2023, 2018, 2017, 2016, 2015
Custom Computer Specialists
Custom Computer Specialists
HDI Team Certified
2022
Campus Service Desk
Custom Computer Specialists, Inc.
HDI Team Certified
2021
Custom Computer Specialists, Inc.
Custom Computer Specialists, Inc.
HDI Team Certified
2019
SDDC Systems Response Center
CWS
HDI Team Certified
2013
Sapporo Support Center
Cybozu, Inc.
HDI Team Certified
2016
D
US GSA ServiceDesk provided by DSFG
Dell Services Federal Government
HDI Team Certified
2015
ITS SC Service Desk
Deloitte Australia
HDI Team Certified
2016, 2015, 2012
HDI Team Certified Pinnacle of Excellence
2017
GIS - User Support Services
Deloitte South Africa
HDI Team Certified
2019
Desktop Support Team
Denton County / Dept. Information Services
HDI Team Certified
2017
Service Desk
Detroit Water and Sewerage Department
HDI Team Certified
2015
Benelux Service Desk
DHL International
HDI Team Certified
2013
Digital Arts Business Support Center
Digital Arts Inc.
HDI Team Certified
2017
Digital Arts Consumer Support Center
Digital Arts Inc.
HDI Team Certified
2015
FE311 Application Support
DISA
HDI Team Certified
2023
Atwater Service Desk
Dole Packaged Foods
HDI Team Certified
2013
Dorsey Technical Support Center
Dorsey & Whitney
HDI Team Certified
2016
TSC
Dorsey LLP
HDI Team Certified
2023
Service Center
DSi
HDI Team Certified Pinnacle of Excellence
2019
DuPont Sustainable Solutions
DuPont Sustainable Solutions
HDI Team Certified
2016
Computing & Technology Services Help
Duquesne University
HDI Team Certified
2014
CTS Help Desk
Duquesne University
HDI Team Certified
2015
Client Outreach & Fulfillment
Dynamic Advancement, LLC
HDI Team Certified Pinnacle of Excellence
2019
E
USPS MTSC Network Operations
ECS Federal, LLC
HDI Team Certified
2015
USPS MTSC Network Operations Application Support
ECS Federal, LLC (Norman)
HDI Team Certified Pinnacle of Excellence
2016
Information Services Help Desk
Educational Employees Credit Union
HDI Team Certified
2015
System Operations
Educational Employees Credit Union
HDI Team Certified
2015
Educational Media Foundation
Educational Media Foundation
HDI Team Certified
2020
Digital Service Centre
eHealth Queensland
HDI Team Certified
2017
PKN ORLEN S.A.
E-INTEGRA SP ZOO
HDI Team Certified
2018
Information Technologies Help Desk
El Paso County Government
HDI Team Certified
2013
Ellie Mae Tier 1 Support
Ellie Mae Inc.
HDI Team Certified Pinnacle of Excellence
2016
Technical Support Team Leads
Ellie Mae Inc.
HDI Team Certified Pinnacle of Excellence
2016
Erickson Living IT Service Desk
Erickson Living
HDI Team Certified
2012
Customer Support Services
Ernest Health
HDI Team Certified
2018, 2017, 2016, 2015, 2014
Exchange Bank Help Desk
Exchange Bank
HDI Team Certified
2015, 2013
HDI Team Certified Pinnacle of Excellence
2016
Help Desk
Exchange Bank
HDI Team Certified Pinnacle of Excellence
2023, 2020
F
IT Service Desk
Fairfax County Public Schools
HDI Team Certified
2012
BT Service Desk
Farm Credit Mid-America
HDI Team Certified Pinnacle of Excellence
2018
BTT Service Desk
Farm Credit Mid-America
HDI Team Certified
2015
Business Resource Service Team
Farm Credit Mid-America
HDI Team Certified Pinnacle of Excellence
2022
FCG Help Desk
FCG, Inc.
HDI Team Certified
2015
FCG Services
FCG, Inc.
HDI Team Certified
2014
FCG, Inc.
FCG, Inc.
HDI Team Certified
2018,
HDI Team Certified Pinnacle of Excellence
2017
IT Service Desk
First American Corporation
HDI Team Certified
2016
Desktop Support Team
First American Financial
HDI Team Certified
2015
Title Application Support Desk
First American Financial
HDI Team Certified
2015
Desktop Services
First American Financial Corporation
HDI Team Certified
2017
Desktop Support
First American Financial Corporation
HDI Team Certified
2016
Field Services - Desktop Support
First American Financial Corporation
HDI Team Certified Pinnacle of Excellence
2023, 2022
First American Technical Support
First American Financial Corporation
HDI Team Certified Pinnacle of Excellence
2019
IT Service Desk
First American Financial Corporation
HDI Team Certified
2018, 2017
HDI Team Certified Pinnacle of Excellence
2019
IT End User Support
First Interstate Bank
HDI Team Certified
2015
Enterprise Service Desk
Fiserv - Norcross, GA
HDI Team Certified
2014
Client Tech Support-Galaxy Product Line
Fiserv - Troy, MI
HDI Team Certified Pinnacle of Excellence
2016
Fiserv/Galaxy
Fiserv - Troy, MI
HDI Team Certified
2015, 2013, 2012
FLVC Help Desk
Florida Virtual Campus
HDI Team Certified
2019
HDI Team Certified Pinnacle of Excellence
2020
Application Services
Florida Virtual School
HDI Team Certified Pinnacle of Excellence
2018
Floyd IST Service Desk
Floyd Medical Center
HDI Team Certified
2019, 2018, 2017, 2016
Customer Support
FM:Systems
HDI Team Certified Pinnacle of Excellence
2018
FOCUS Brands Retail Technology Support
FOCUS Brands Inc
HDI Team Certified
2017
FBISD Customer Service Center
Fort Bend ISD
HDI Team Certified
2016, 2015
FBISD Student Information System
Fort Bend ISD
HDI Team Certified
2015
FBISD Supplemental Student Information
Fort Bend ISD
HDI Team Certified
2015
FBISD Training & Student Information
Fort Bend ISD
HDI Team Certified
2015
Franciscan Technology Support Center
Franciscan Alliance
HDI Team Certified Pinnacle of Excellence
2020
Ambulatory Informatics Technicians
Franciscan Information Services
HDI Team Certified
2021
Franklin College OIT Helpdesk
Franklin College Office of Info Tech
HDI Team Certified
2015
Helpdesk Team
Freedom Financial Network
HDI Team Certified Pinnacle of Excellence
2017
FTSI IT Service Desk
FTSI
HDI Team Certified
2013, 2012
Field Support Team
Fulton Financial Corporation
HDI Team Certified
2018, 2017, 2016
HDI Team Certified Pinnacle of Excellence
2019, 2018
IT Support Center Specialists
Fulton Financial Corporation
HDI Team Certified Pinnacle of Excellence
2018
G
Gables IT Support Center
Gables Residential
HDI Team Certified
2016
Gables Residential
Gables Residential
HDI Team Certified Pinnacle of Excellence
2019
Gables Residential Support Center
Gables Residential
HDI Team Certified
2013
IT Service Desk
Gainesville Regional Utilities
HDI Team Certified
2022
HDI Team Certified Pinnacle of Excellence
2023
Garmin IT Help Desk
Garmin Ltd.
HDI Team Certified Pinnacle of Excellence
2016
Garmin Service Desk
Garmin Ltd.
HDI Team Certified
2016
OSDBU Contact Center
GCC Technologies LLC
HDI Team Certified Pinnacle of Excellence
2017
CIT ITSS Deskside
GDIT
HDI Team Certified
2021
Medicare Cust Assist RE: Eligib (MCARE)
GDIT
HDI Team Certified
2014
NIH IT Service Desk
GDIT
HDI Team Certified
2022, 2021, 2020,
HDI Team Certified Pinnacle of Excellence
2019
GDIT Unified Communications Network and Security Operations Center
General Dynamics
HDI Team Certified Pinnacle of Excellence
2024, 2023, 2022, 2021, 2020, 2019
GDIT Unified Communications Network Operations Center
General Dynamics
HDI Team Certified Pinnacle of Excellence
2018
General Dynamics Health Solutions Customer Service
General Dynamics
HDI Team Certified
2017
Chandler EUC Support Team
General Motors Financial
HDI Team Certified Pinnacle of Excellence
2017
ITS Support Center
George Mason University
HDI Team Certified Pinnacle of Excellence
2016
Academic Technologies Solutions Center
George Washington University
HDI Team Certified
2015
MyHelp Service Desk
Georgia Southern University
HDI Team Certified Pinnacle of Excellence
2020
GFS Canada Helpdesk
GFS Canada
HDI Team Certified
2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2017
EUC Peterborough Center Support Team
GM Financial
HDI Team Certified Pinnacle of Excellence
2017
Eund User Computing AOC 2
GM Financial
HDI Team Certified
2017
Support Improvement in Quality Plan Team
GMO CLOUD K.K.
HDI Team Certified
2016
IT Helpdesk
Gordon Food Service
HDI Team Certified
2019
Graham Service Desk
Graham
HDI Team Certified Pinnacle of Excellence
2016
Information Technology Service Desk
Great Lakes Water Authority
HDI Team Certified
2016
Greenberg Traurig Helpdesk
Greenberg Traurig
HDI Team Certified
2018, 2017, 2016, 2015, 2014
Service desk
Grupo Cimcorp
HDI Team Certified Pinnacle of Excellence
2018
SERVICE DESK Supervisora Luciana
Grupo Cimcorp
HDI Team Certified Pinnacle of Excellence
2018
Service Desk Grupo Ultra
Grupo Ultra
HDI Team Certified
2015
H
Field Dispatch Center
Harris Corporation
HDI Team Certified
2013
Parallon Technology Solutions
HCA
HDI Team Certified Pinnacle of Excellence
2018
Capital Division Service Desk
HCA Healthcare Inc
HDI Team Certified
2016, 2015, 2013
Customer Care Center
HDI
HDI Team Certified
2015, 2014, 2013
HDI Customer Care Center
HDI
HDI Team Certified
2012
HDI
HDI Brasil
HDI Team Certified
2013
Tokyo Service Center
HDI-Japan
HDI Team Certified
2016
HCP Customer Support Desk "CSD"
HealthCare Partners Medical Group
HDI Team Certified
2015
IT Field Services
Healthfirst
HDI Team Certified Pinnacle of Excellence
2020
Support Desk
HealthFirst Inc.
HDI Team Certified
2017
Service Desk
HinckleyAllen
HDI Team Certified
2017
Home Instead Technical Support
Home Instead Senior Care
HDI Team Certified Pinnacle of Excellence
2016
Hope Network Service Desk Team
Hope Network
HDI Team Certified Pinnacle of Excellence
2017
KCS Promotion Team
HOWCOM CO,.LTD.
HDI Team Certified Pinnacle of Excellence
2016
Problem Management Team
Huntington Bank
HDI Team Certified Pinnacle of Excellence
2020
Huron Consulting Group
Huron Consulting Group
HDI Team Certified
2016
Huron IT Service Desk
Huron Consulting Group
HDI Team Certified
2016, 2015, 2014
Order Management
Hyster-Yale
HDI Team Certified
2014
I
Ideal Integrations Infrastructure Services
Ideal Integrations
HDI Team Certified
2014
Ideal Integrations Network Operations Center
Ideal Integrations
HDI Team Certified
2019
HDI Team Certified Pinnacle of Excellence
2020
Ideal Integrations Network Operations Ctr
Ideal Integrations
HDI Team Certified
2015
Ideal Integrations Service Desk
Ideal Integrations
HDI Team Certified
2020, 2017, 2015
IT Client Service Desk
IGT
HDI Team Certified
2018
Campus Support
Infinite Campus
HDI Team Certified
2023, 2020
Campus Support Team
Infinite Campus
HDI Team Certified
2019, 2018, 2016, 2015, 2014, 2013
Army Service Center Information Technology Service Desk
InspiriTec, Inc.
HDI Team Certified
2022
Army Service Center Information Technology Service Desk
InspiriTec, Inc.
HDI Team Certified
2023,
HDI Team Certified Pinnacle of Excellence
2021
DHS Service Desk
InspiriTec, Inc.
HDI Team Certified
2018
EBR
InspiriTec, Inc.
HDI Team Certified Pinnacle of Excellence
2024
Employment, Banking & Revenue (EBR)
InspiriTec, Inc.
HDI Team Certified Pinnacle of Excellence
2023, 2022
Employment, Banking and Revenue Service Desk
InspiriTec, Inc.
HDI Team Certified
2021
Employment, Banking, and Revenue Services
InspiriTec, Inc.
HDI Team Certified
2020
HHS
InspiriTec, Inc.
HDI Team Certified
2024
HHS IT Help Desk
InspiriTec, Inc.
HDI Team Certified
2023,
HDI Team Certified Pinnacle of Excellence
2022
ITSD
InspiriTec, Inc.
HDI Team Certified
2024
Labor & Industry Helpdesk
InspiriTec, Inc.
HDI Team Certified
2014
HDI Team Certified Pinnacle of Excellence
2016
Pennsylvania Labor & Industry Helpdesk
InspiriTec, Inc.
HDI Team Certified
2015
Pennsylvania State Police Help Desk
InspiriTec, Inc.
HDI Team Certified Pinnacle of Excellence
2021, 2020
Pennsylvania State Police Helpdesk
InspiriTec, Inc.
HDI Team Certified
2015, 2014, 2013
HDI Team Certified Pinnacle of Excellence
2016
PSSD
InspiriTec, Inc.
HDI Team Certified
2024
Public Safety Service Desk
InspiriTec, Inc.
HDI Team Certified
2023,
HDI Team Certified Pinnacle of Excellence
2022
Wyomissing Help Desk
InspiriTec, Inc.
HDI Team Certified Pinnacle of Excellence
2017
Insynq Support
Insynq, Inc.
HDI Team Certified
2012
Internet Contrasts Company
Internet Contrasts Company
HDI Team Certified Pinnacle of Excellence
2018
User Support Team
Invacare Corp
HDI Team Certified
2014, 2013
ManagedIron
IronEdge Group
HDI Team Certified Pinnacle of Excellence
2016
itelligence USA Service Desk
itelligence
HDI Team Certified
2013
J
IT Help Desk
James Madison University
HDI Team Certified Pinnacle of Excellence
2018
Support Services
JE Dunn Construction
HDI Team Certified
2013
Technology Support Center
Jeffco Public Schools
HDI Team Certified
2019
Jefferson County Public Schools Technology Service Desk
Jefferson County Public Schools - KY
HDI Team Certified Pinnacle of Excellence
2018
Jefferson Radiology Support Desk
Jefferson Radiology
HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2017
Desktop Support
Johnson & Wales University
HDI Team Certified Pinnacle of Excellence
2016
IT Field Services
Johnson & Wales University
HDI Team Certified
2014
IT Service Desk
Johnson & Wales University
HDI Team Certified
2014
Technical Help Desk
Johnson County Community College
HDI Team Certified
2013
Business Technology Services
Jones Lang LaSalle Inc. - JLL
HDI Team Certified
2019, 2018, 2017, 2015
K
GMCR IST Service Center
Keurig Green Mountain
HDI Team Certified
2013
Desktop Support
K-Love & Air1 Radio
HDI Team Certified
2014
The Help Desk
K-Love & Air1 Radio
HDI Team Certified
2018
DISA SMC Ogden
Knight Point Systems, LLC
HDI Team Certified
2012
USCG Application Support
Knight Point Systems, LLC
HDI Team Certified
2014
USCG FINCEN Customer Support
Knight Point Systems, LLC
HDI Team Certified
2017
USCG, OSC Application Support
Knight Point Systems, LLC
HDI Team Certified Pinnacle of Excellence
2017
IT Service Desk
Knowledge Universe
HDI Team Certified
2013
Service Desk
Koch Business Solutions
HDI Team Certified
2015
L
Technology Support & Services
Lamar CISD
HDI Team Certified Pinnacle of Excellence
2023
DoIT
Lee County Clerk of Courts
HDI Team Certified
2022
Customer Service Center
Legislative Data Center
HDI Team Certified
2015
Customer Service Division
Legislative Data Center
HDI Team Certified Pinnacle of Excellence
2020
Customer Support Center
Legislative Data Center
HDI Team Certified Pinnacle of Excellence
2018
LDC Field Service Division
Legislative Data Center
HDI Team Certified
2016
LDC Service Center
Legislative Data Center
HDI Team Certified
2016
Office of Legislative Counsel
Legislative Data Center
HDI Team Certified
2013
Service Center
Legislative Data Center
HDI Team Certified
2015
SMART-T Helpdesk
Linchpin Solutions
HDI Team Certified Pinnacle of Excellence
2024, 2021
SMC Helpdesk
Linchpin Solutions
HDI Team Certified Pinnacle of Excellence
2024, 2021
Technical Support
Listrak, Inc.
HDI Team Certified Pinnacle of Excellence
2016
Technology Services Knowledge
Lodi Unified School District
HDI Team Certified
2014, 2013
Contact Center
Lone Star College System
HDI Team Certified
2019
HDI Team Certified Pinnacle of Excellence
2023
Lone Star College Contact Center
Lone Star College System
HDI Team Certified
2022, 2020
Office of Technology Services Contact Center
Lone Star College System
HDI Team Certified
2018, 2017, 2016, 2016, 2015
Enbridge Service Desk
Long View Systems Corporation
HDI Team Certified
2014
IT Service Desk - Knowledge & Quality Team
Lowe's Companies Inc.
HDI Team Certified
2014, 2013
LUMEDX Technical Support
LUMEDX
HDI Team Certified
2018, 2017, 2016, 2015, 2014, 2013
IT Resource Line
Lutheran Health Network
HDI Team Certified
2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2018, 2017
M
IT Support Services
Maine General Medical Center
HDI Team Certified Pinnacle of Excellence
2016
IT Cust Svc Ctr/Maine General Medical Ctr
MaineGeneral Medical Center
HDI Team Certified
2013
IT Service Center
MaineGeneral Medical Center
HDI Team Certified
2014
IFS/PPS Help Desk
Management Technology Inc.
HDI Team Certified
2017
IPS Help Desk
Management Technology Inc.
HDI Team Certified
2014, 2013
NAVSUP Consolidated Help Desk
Management Technology Inc.
HDI Team Certified
2013
One Yield Help Desk
Marriott International
HDI Team Certified
2015
Sales and Catering Support
Marriott International
HDI Team Certified
2017
OPD - IT Service Desk
Maryland Office of the Public Defender
HDI Team Certified
2019
MasterControl Technical Support
Master Control
HDI Team Certified
2014
Tier 3 Technical Support
Master Control
HDI Team Certified
2013
Material Handling Services Help Desk
Material Handling Services
HDI Team Certified
2018
Help Desk
Mayo Clinic
HDI Team Certified
2013
Mayo Clinic Help Desk
Mayo Clinic
HDI Team Certified
2015, 2014
MC Consulting
MC Consulting
HDI Team Certified
2021
Business and Support Services
MCCS
HDI Team Certified
2018
Global Service Desk
McDermott
HDI Team Certified Pinnacle of Excellence
2018, 2017
IT Service Desk
McGuireWoods LLP
HDI Team Certified Pinnacle of Excellence
2017
MCGuireWoods IT Service Desk
McGuireWoods LLP
HDI Team Certified Pinnacle of Excellence
2019
Mecklenburg County Field Services
Mecklenburg County Government
HDI Team Certified Pinnacle of Excellence
2023
Mecklenburg County ITS Service Desk
Mecklenburg County Government
HDI Team Certified Pinnacle of Excellence
2023
Memorial Healthcare System IT Service Desk
Memorial Healthcare Systems
HDI Team Certified
2018
HDI Team Certified Pinnacle of Excellence
2019
ITCC
Memorial Hermann
HDI Team Certified
2018,
HDI Team Certified Pinnacle of Excellence
2021
Information Technology
Menninger Clinic
HDI Team Certified
2016
IT Service Center
Mercury Insurance
HDI Team Certified
2012
Mercy Technology Services
Mercy
HDI Team Certified
2023, 2022
Mercy Service Center
Mercy Technology Services
HDI Team Certified
2020
HDI Team Certified Pinnacle of Excellence
2021
Mercy Technology Service Center
Mercy Technology Services
HDI Team Certified
2019
TX Call Center
Metropolitan Intercity Railway Company
HDI Team Certified
2015
Support Center
Middlesex Health
HDI Team Certified Pinnacle of Excellence
2023, 2022, 2021
The Support Center
Middlesex Health
HDI Team Certified
2020, 2019
Client Service Support Center
Middlesex Hospital
HDI Team Certified
2015
Client Services
Middlesex Hospital
HDI Team Certified
2014
IT Support Center
Middlesex Hospital
HDI Team Certified
2017
Middlsex Hospital IT Support Center
Middlesex Hospital
HDI Team Certified
2016
Support Center
Middlesex Hospital
HDI Team Certified
2018
IT Service Center
MidMichigan Health
HDI Team Certified
2018, 2017, 2016
Desktop Support Services
Millville Board of Education
HDI Team Certified
2013
Mission Health
Mission Health System
HDI Team Certified Pinnacle of Excellence
2018
OSCA ITS Help Desk
Missouri Office of State Courts Administrator
HDI Team Certified
2019
Service Desk
Monmouth County Information Services
HDI Team Certified
2018
Montana State Service Desk
Montana State University
HDI Team Certified
2016
Montana State Unv Desktop Spt Team
Montana State University
HDI Team Certified
2016
Montefiore Information Technology
Montefiore
HDI Team Certified
2015
Montefiore IT
Montefiore
HDI Team Certified Pinnacle of Excellence
2017
Moss Adams Help Desk
Moss Adams LLP
HDI Team Certified
2016
Regional Technology Coordinators
Moss Adams LLP
HDI Team Certified
2015
Moss Adams Help Desk
Moss Adams, LLP
HDI Team Certified
2015
Regional Technology Coordinators
Moss Adams, LLP
HDI Team Certified
2015
Client Services
Motorists Insurance Group
HDI Team Certified
2014
MPAC
Municipal Property Assessment Corporation
HDI Team Certified Pinnacle of Excellence
2022
MPAC IT Support
Municipal Property Assessment Corporation
HDI Team Certified Pinnacle of Excellence
2020
Municipal Property Assessment Corporation
Municipal Property Assessment Corporation
HDI Team Certified
2020
N
ITS Customer Service
National Education Association
HDI Team Certified
2013
ITS Customer Service Center
National Education Association
HDI Team Certified
2014
NGS Help Desk
National Government Services
HDI Team Certified
2022
National Heritage Academies Tech Spt Ctr
National Heritage Academies
HDI Team Certified
2014
IS Service Desk
Nationwide Children's Hospital
HDI Team Certified
2023, 2021, 2020, 2019
IS Support Center
Nationwide Children's Hospital
HDI Team Certified
2018, 2016
NBT Bancorp Service Desk
NBT Bancorp
HDI Team Certified Pinnacle of Excellence
2019
NBT Service Desk
NBT Bancorp
HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017
Nemours Service Desk
Nemours Children's Clinic
HDI Team Certified
2013
WHS - EITSD
NetCentrics Corporation
HDI Team Certified
2015
Help Desk / Remote Service Eng (RSE)
Network Outsource
HDI Team Certified
2014
NYL Direct Customer Support Team
New York Life Insurance
HDI Team Certified
2013
Integrated Service Center
NIWC Atlantic
HDI Team Certified
2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015
IT Service Desk
NJM Insurance Group
HDI Team Certified
2013
ITIS CSDP Team
Northrop Grumman
HDI Team Certified
2015
MBOSC Level Two Team
Northrop Grumman
HDI Team Certified Pinnacle of Excellence
2017
Service Desk (VCCC) - Enterprise Services
Northrop Grumman
HDI Team Certified Pinnacle of Excellence
2018, 2017
Technology Service Center
Northwestern Mutual
HDI Team Certified
2023, 2019
Norton Service Center
Norton Healthcare System
HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2021, 2020, 2019, 2018, 2017
Norton Rose Fulbright Canada
Norton Rose Fulbright Canada LLP
HDI Team Certified
2022
Healthcare Global Technical Operations
Nuance Communications
HDI Team Certified
2015
BLM National Help Desk
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017
BOR RESC
NuAxis Innovations
HDI Team Certified
2015
BSEE Enterprise IT Service Desk
NuAxis Innovations
HDI Team Certified
2023,
HDI Team Certified Pinnacle of Excellence
2020, 2019, 2018, 2017
DOI BOR RESC
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2018, 2017
DOI BR RESC
NuAxis Innovations
HDI Team Certified
2013
HDI Team Certified Pinnacle of Excellence
2016
DOI IBC FSD
NuAxis Innovations
HDI Team Certified
2013
DOI IBC HRSD
NuAxis Innovations
HDI Team Certified
2013
DOI IBC ITSD
NuAxis Innovations
HDI Team Certified
2012
DOI IBC MDS - Denver
NuAxis Innovations
HDI Team Certified
2013
DOI OCIO CSC
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2016
DOI OCIO CSC - Finance
NuAxis Innovations
HDI Team Certified
2015
DOI OCIO CSC – Finance
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017
DOI OCIO CSC - HR
NuAxis Innovations
HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2018, 2017
DOI OCIO CSC – HR
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2019
DOI OCIO CSC - IT
NuAxis Innovations
HDI Team Certified
2015
DOI OCIO CSC – IT
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017
DOI OCIO EUSD - IT
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2016
DOI OCIO MDS - Anchorage
NuAxis Innovations
HDI Team Certified
2015
DOI OCIO MDS - Boise
NuAxis Innovations
HDI Team Certified
2015
DOI OCIO MDS - DC
NuAxis Innovations
HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2018, 2017
DOI OCIO MDS – DC
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2019
DOI OCIO MDS - Denver
NuAxis Innovations
HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2018, 2017
DOI OCIO MDS – Denver
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2019
DOI: IBC: Managed Desktop Spt-Wash DC
NuAxis Innovations
HDI Team Certified
2013
Enterprise IT Service Desk
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2022, 2021
National Park Service
NuAxis Innovations
HDI Team Certified
2017
NuAxis Innovations DOI BOR RESC
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2019
WASO IR Service Desk
NuAxis Innovations
HDI Team Certified Pinnacle of Excellence
2018
O
Information Technologies Support Center
Oakland Community College
HDI Team Certified
2012
OSCA ITS Help Desk
Office of State Courts Administrator
HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2017
Southern and Western District ITCS
Office of the Comptroller of the Currency
HDI Team Certified
2014
IT Customer Support Operations
Office of the Comptroller of the Treasury
HDI Team Certified
2013
OGASEC
OGASEC
HDI Team Certified
2018
Support Center Team
OGIS-RI Co.,Ltd.
HDI Team Certified
2018
Site Support
Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
HDI Team Certified
2023
Technical Support
One Stop Systems, Inc.
HDI Team Certified Pinnacle of Excellence
2021
Managed Services - Knowledge Management
Onshore Outsourcing
HDI Team Certified Pinnacle of Excellence
2022
Onshore Outsourcing Knowledge Management Team
Onshore Outsourcing
HDI Team Certified Pinnacle of Excellence
2020
Onshore Support Center Team Lead Group
Onshore Outsourcing.com
HDI Team Certified Pinnacle of Excellence
2020
OTS Service Desk
Open Technology Solutions
HDI Team Certified
2013, 2012
Service Desk
Open Technology Solutions
HDI Team Certified
2015
Information Technology Service Desk
Orange County Sanitation District
HDI Team Certified
2014
IT Help Desk
Organic Valley
HDI Team Certified Pinnacle of Excellence
2016
IS Service Desk
Orlando Health
HDI Team Certified
2018
Orlando Health Service Desk
Orlando Health
HDI Team Certified
2017
Service Desk
Orlando Health
HDI Team Certified
2016, 2013, 2012
P
PaperSave Customer Support
PAPERSAVE
HDI Team Certified
2019
Parker Corporate Service Desk
Parker Hannifin Corporation
HDI Team Certified
2012
Parsley Energy Service Desk
Parsley Energy
HDI Team Certified Pinnacle of Excellence
2018
Service & Support Centre
Payments Canada
HDI Team Certified
2024
PCI
PCI
HDI Team Certified
2019
PCI Helpdesk
PCI
HDI Team Certified
2017, 2016, 2015, 2012
USDA Tier 1 Enterprise Helpdesk
Peckham, Inc.
HDI Team Certified
2023
Bureau of Customer Support Services
Pennsylvania Office of Administration
HDI Team Certified
2013
Customer Support Services Help Desk
Pennsylvania Office of Administration
HDI Team Certified
2015
Service Management Department
PERSOL WORKS DESIGN CO., LTD.
HDI Team Certified Pinnacle of Excellence
2018
Phacil
Phacil, Inc. (HQ)
HDI Team Certified
2014
Piedmont Natural Gas Service Desk
Piedmont Natural Gas
HDI Team Certified
2016
BBraun Service Desk
Pomeroy
HDI Team Certified
2015, 2014
BTD Service Desk
Pomeroy
HDI Team Certified
2015
Cintas Service Desk
Pomeroy
HDI Team Certified
2015, 2014
Compass Service Desk
Pomeroy
HDI Team Certified
2015
CSI & Data Analytics
Pomeroy
HDI Team Certified
2014
Genesys Service Desk
Pomeroy
HDI Team Certified
2015, 2014
Goodyear Service Desk
Pomeroy
HDI Team Certified
2015, 2014, 2013
Integrys Service Desk
Pomeroy
HDI Team Certified
2015
Legg Mason
Pomeroy
HDI Team Certified
2013
Legg Mason Service Desk
Pomeroy
HDI Team Certified
2015, 2014
Moe's Service Desk
Pomeroy
HDI Team Certified
2015, 2014
PANYNJ
Pomeroy
HDI Team Certified
2013
PGW Service Desk
Pomeroy
HDI Team Certified
2015
Pomeroy BTD Service Desk
Pomeroy
HDI Team Certified
2014
Port Authority of NY & NJ Service Desk
Pomeroy
HDI Team Certified
2015, 2014
PPL
Pomeroy
HDI Team Certified
2013
PPL Service Desk
Pomeroy
HDI Team Certified
2015, 2014
Service Quality Management
Pomeroy
HDI Team Certified Pinnacle of Excellence
2016
YUM
Pomeroy
HDI Team Certified
2013
Yum Service Desk
Pomeroy
HDI Team Certified
2015, 2014
IT Service Desk
Portland General Electric
HDI Team Certified
2012
All Things Logistics And Support (ATLAS)
Power Design Inc
HDI Team Certified Pinnacle of Excellence
2022
ATLAS
Power Design Inc
HDI Team Certified Pinnacle of Excellence
2023
iTAC Support
Powertek Corporation
HDI Team Certified Pinnacle of Excellence
2018
Priority Health Customer Support
Priority Health
HDI Team Certified Pinnacle of Excellence
2016
Priority Health Customer Suppport
Priority Health
HDI Team Certified Pinnacle of Excellence
2017
ITS Service Desk
ProMedica Health System
HDI Team Certified
2015
Proskauer Help Desk
Proskauer Rose LLP
HDI Team Certified
2023, 2022, 2019, 2017
Proskauer Helpdesk
Proskauer Rose LLP
HDI Team Certified
2015
IT Service Desk
PSCU Financial Institution
HDI Team Certified Pinnacle of Excellence
2024, 2022, 2021
ITS Service Desk
PSCU Financial Institution
HDI Team Certified
2021
PSCU Service Desk
PSCU Financial Institution
HDI Team Certified Pinnacle of Excellence
2023
Q
Help Desk Quality Management Team
Q-DEN BUSINESS SOLUTIONS Co.,Inc.
HDI Team Certified
2016
QBS_Knowledge Support Team
Q-DEN BUSINESS SOLUTIONS Co.,Inc.
HDI Team Certified Pinnacle of Excellence
2018
MAPD Helpdesk
QSSI
HDI Team Certified
2013
IT Customer Service
Qualcomm Inc.
HDI Team Certified
2014, 2013, 2012
Qualcomm Desktop Field Service team
Qualcomm Inc.
HDI Team Certified
2014
InfoService Centre
Queensland Government Dept of Health
HDI Team Certified
2014
R
Service Centre
RACQ
HDI Team Certified
2015, 2013
End User Support
Raymond James Financial, Inc.
HDI Team Certified
2018
Technology Service Center
Raymond James Financial, Inc.
HDI Team Certified
2015
CSC Team Member Support
RCIS
HDI Team Certified
2015
SmartSource Helpdesk
RealPage
HDI Team Certified Pinnacle of Excellence
2016
IT Support Services
Red Robin
HDI Team Certified
2014
Red Robin IT Support Services
Red Robin
HDI Team Certified
2013
Regions Technology Support Center
Regions Bank
HDI Team Certified
2015, 2014
IT Support Services
RelaDyne
HDI Team Certified
2021
IT Service Desk
Republic Services
HDI Team Certified Pinnacle of Excellence
2020
ResCare
ResCare Inc.
HDI Team Certified Pinnacle of Excellence
2018
ICTS Service Desk
Richmond Public Schools
HDI Team Certified
2018
RPS Service Desk
Richmond Public Schools
HDI Team Certified
2015
Technology Services Service Desk
Richmond Public Schools
HDI Team Certified Pinnacle of Excellence
2022
IT Support Centre
Ricoh Canada
HDI Team Certified
2016
IT Service Desk
Rinchem
HDI Team Certified
2013
IT Operations Maintenance
Rinchem Company, Inc.
HDI Team Certified
2014
IS&T Help Desk
Rochester General Hospital
HDI Team Certified
2013
Technology Support Center Helpdesk
Rollins, Inc.
HDI Team Certified
2013
IT Service Desk
RSM McGladrey, Inc.
HDI Team Certified
2012
McGladrey Service Desk
RSM McGladrey, Inc.
HDI Team Certified
2015
S
PBGC Service Desk
SAIC
HDI Team Certified
2014
HULFT Square Technical Support Center
Saison Technology Co., Ltd.
HDI Team Certified Pinnacle of Excellence
2024
HULFT Technical Support Center
Saison Technology Co., Ltd.
HDI Team Certified
2017
Desktop Services
Salt River Pima-Maricopa Indian Community
HDI Team Certified Pinnacle of Excellence
2016
Data Center Operations
Salt River Project
HDI Team Certified
2014
Desktop Operations
Salt River Project
HDI Team Certified
2012
Operations Management Center
Salt River Project
HDI Team Certified
2013
SRP - Solution Center
Salt River Project
HDI Team Certified
2014
SRP Solution Center
Salt River Project
HDI Team Certified
2018, 2017, 2015
IT@Sam Service Desk
Sam Houston State University
HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2018
Sandoval County Information Tech Division
Sandoval County
HDI Team Certified
2012
Technology Support Center
Sanford Health
HDI Team Certified
2013
IT Support Center
Sargento
HDI Team Certified Pinnacle of Excellence
2017
Business Service Desk
SaskTel
HDI Team Certified
2024
Customer Contact Center
SBI Life Insurance Co., Ltd.
HDI Team Certified Pinnacle of Excellence
2022
Information Services Operations Support
ScriptPro LLC
HDI Team Certified
2014
Seagate IT Service Desk
Seagate Technology
HDI Team Certified
2016, 2015
Service Desk
Seyfarth Shaw
HDI Team Certified
2015
IT Services - Customer Support
Shelby County Government.
HDI Team Certified
2018
IT Customer Service
Skanska USA Inc
HDI Team Certified
2016
SPE Support Center
Society of Petroleum Engineers
HDI Team Certified
2015, 2014
Advanced Sterilization Products
Solugenix
HDI Team Certified
2019, 2018
North America Contact Center
Solugenix
HDI Team Certified
2023, 2022, 2021
Solugenix
Solugenix
HDI Team Certified
2020
Solugenix ASP
Solugenix
HDI Team Certified
2020
Solugenix Support
Solugenix Corp
HDI Team Certified
2015
Client Support
Sonova USA Inc
HDI Team Certified
2013
Phonak Client Support
Sonova USA Inc
HDI Team Certified
2015
Regional IT Client Support
Sonova USA Inc
HDI Team Certified
2016
SCRIC Service Desk
South Central Regional Information Center (SCRIC)
HDI Team Certified Pinnacle of Excellence
2019
IT Service Desk
South Texas College
HDI Team Certified Pinnacle of Excellence
2022, 2020
IT Help Desk
Southern Methodist University
HDI Team Certified
2014
Office of Information Technology
Southern Methodist University
HDI Team Certified Pinnacle of Excellence
2019
SMU IT Help Desk
Southern Methodist University
HDI Team Certified
2013
Solutions Desk
Southern Pipe & Supply
HDI Team Certified
2016
Information Technology
Southwest Transplant Alliance
HDI Team Certified Pinnacle of Excellence
2023, 2022, 2021
STScI Service Desk
Space Telescope Science Institute
HDI Team Certified Pinnacle of Excellence
2017
Spartanburg Regional Healthcare System
Spartanburg Regional Healthcare System
HDI Team Certified
2018
IS Help Desk
Spectrum Health
HDI Team Certified
2016, 2015
HDI Team Certified Pinnacle of Excellence
2017
Priority Health Insurance Service Desk
Spectrum Health
HDI Team Certified Pinnacle of Excellence
2018
Spectrum Health Delivery System Service Desk
Spectrum Health
HDI Team Certified Pinnacle of Excellence
2018
Spectrum Healthcare Partners Service Desk
Spectrum Healthcare Partners
HDI Team Certified
2018
Strategic Products & Services
SPS
HDI Team Certified
2017
Strategic Products and Services
SPS
HDI Team Certified
2016
National Insitutes of Health IT Service Desk
SRA International
HDI Team Certified
2013
SRP Data Center Operations
SRP
HDI Team Certified
2019, 2018, 2017
SRP Data Center Operations NOC
SRP
HDI Team Certified
2020
SRS Technical Support Department
SRSsoft
HDI Team Certified
2015
3
SS&C Intralinks
HDI Team Certified
2023
Global IT Service Desk
SS&C Technologies
HDI Team Certified
2022
HDI Team Certified Pinnacle of Excellence
2024, 2023
ITD Service Desk
State of North Dakota / Info Tech Dept
HDI Team Certified
2014
Technical Service Center
Strategic Products and Services
HDI Team Certified
2015, 2014
Technical Service Center (TSC)
Strategic Products and Services
HDI Team Certified
2013
Sunwave Solutions, LLC
Sunwave Solutions, LLC
HDI Team Certified
2018
Strategic Support Solutions
Sutherland Health Care Services
HDI Team Certified
2013
SymQuest Group
SymQuest
HDI Team Certified
2015
Synovus Service Desk
Synovus Technologies, Inc.
HDI Team Certified
2014
TapRooT® Support
System Improvements
HDI Team Certified
2017, 2016
Customer Service
Systems Engineering
HDI Team Certified
2015
T
TenisiTech
TenisiTech
HDI Team Certified Pinnacle of Excellence
2023
Help Desk Central
Texas A&M University
HDI Team Certified Pinnacle of Excellence
2023
IT Help Central
Texas Tech University
HDI Team Certified
2024, 2023, 2021, 2019, 2015
HDI Team Certified Pinnacle of Excellence
2018, 2017, 2016
IT Help Central - Support Center
Texas Tech University
HDI Team Certified
2014, 2013
Technology Service Desk
Texas Woman's University
HDI Team Certified
2015, 2014, 2013
HDI Team Certified Pinnacle of Excellence
2018, 2017, 2016
The Asbury Group Integrated Technologies
The Asbury Group Integrated Technologies
HDI Team Certified Pinnacle of Excellence
2016
CCME Help Desk
The Carolinas Center for Medical Excellence
HDI Team Certified
2014
Getty Digital Help Desk
The J. Paul Getty Trust
HDI Team Certified Pinnacle of Excellence
2020, 2018, 2017
IT Technical Support Services
The J. Paul Getty Trust
HDI Team Certified
2015
ITS Help Desk
The J. Paul Getty Trust
HDI Team Certified Pinnacle of Excellence
2016
IT Service Desk
The Master's College
HDI Team Certified
2015
Information Technology
The Menninger Clinic
HDI Team Certified Pinnacle of Excellence
2019, 2018
Information Technology Team
The Menninger Clinic
HDI Team Certified Pinnacle of Excellence
2017
Franklin College OIT, UGA
The University of Georgia
HDI Team Certified
2019
ITS Service Desk
The Unv of North Carolina at Greensboro
HDI Team Certified
2015
Ticketmaster Product Support
Ticketmaster
HDI Team Certified
2017
Ticketmaster Product Support - Archtics Team
Ticketmaster
HDI Team Certified Pinnacle of Excellence
2017
Ticketmaster Product Support - IT Team
Ticketmaster
HDI Team Certified Pinnacle of Excellence
2017
National Account Support Center
Time Warner Cable
HDI Team Certified
2013, 2012
National Account Support Center (NASC)
Time Warner Cable
HDI Team Certified
2014
Time Warner Cable IT Help Desk
Time Warner Cable
HDI Team Certified
2015
TWC IT Help Desk
Time Warner Cable
HDI Team Certified
2014
DOJ/OJP/OCIO
TMR
HDI Team Certified Pinnacle of Excellence
2018
NSN
TORO National Support Network
HDI Team Certified Pinnacle of Excellence
2018
Toro National Support Network
TORO National Support Network
HDI Team Certified
2015
TORO National Support Network
TORO National Support Network
HDI Team Certified
2016, 2013
HDI Team Certified Pinnacle of Excellence
2019
Toro NSN
TORO National Support Network
HDI Team Certified Pinnacle of Excellence
2016
Service Desk
Townsville City Council
HDI Team Certified
2013, 2013
Agent Technical Support
Transamerica
HDI Team Certified
2018
Treasury Wine Estates Service Desk
Treasury Wine Estates
HDI Team Certified
2014
VintraConnect Service Desk
Treasury Wine Estates
HDI Team Certified
2014
DIATU
TRF1
HDI Team Certified Pinnacle of Excellence
2018
Tribune Technology Service Desk
Tribune Technology
HDI Team Certified
2013
Technical Support and Network Operations Center
Tulane University
HDI Team Certified
2018
Court Support
Tyler Technologies
HDI Team Certified
2015
Eagle Recorder
Tyler Technologies
HDI Team Certified
2015
EnerGov
Tyler Technologies
HDI Team Certified
2015
Energov Support
Tyler Technologies
HDI Team Certified
2017
Incode Tax Support Team
Tyler Technologies
HDI Team Certified Pinnacle of Excellence
2016
Infinite Visions
Tyler Technologies
HDI Team Certified
2015
Munis Technical Support
Tyler Technologies
HDI Team Certified
2013
New World Public Safety Support Services
Tyler Technologies
HDI Team Certified Pinnacle of Excellence
2017
Eagle Tax Support
Tyler Technologies, Inc.
HDI Team Certified
2016
U
ACT Help Desk
UC San Diego
HDI Team Certified
2015
ACT - Telecom Cust Support/Directory Svcs
UCSD
HDI Team Certified
2015
IT Support Center
UF Health
HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2016
Technical Support Center
UF Health
HDI Team Certified
2017, 2014
UFCU IT Service & Support
UFCU
HDI Team Certified
2020
UFCU Service & Support Team
UFCU
HDI Team Certified
2021
HDI Team Certified Pinnacle of Excellence
2022
UFCU Service Desk
UFCU
HDI Team Certified
2019, 2018
UL PureSafety Support
UL Workplace Health and Safety
HDI Team Certified
2012
UL WHS Support
UL Workplace Health and Safety
HDI Team Certified
2015
UL Workplace Health and Safety Support
UL Workplace Health and Safety
HDI Team Certified
2014
Ullico
Ullico, Inc.
HDI Team Certified Pinnacle of Excellence
2024
ITS Svc Desk - Frontline Suppt Svcs Team
UNC - Chapel Hill
HDI Team Certified
2015
UL
Underwriter's Laboratories
HDI Team Certified
2016
UFCU Service and Support Team
United Federal Credit Union
HDI Team Certified
2017
United Federal Credit Union Service Desk
United Federal Credit Union
HDI Team Certified
2015
United Federal Credit Union Svc & Support
United Federal Credit Union
HDI Team Certified
2016
United Federal Service Desk
United Federal Credit Union
HDI Team Certified
2014
Unitedfcu
United Federal Credit Union
HDI Team Certified
2013
University of Alaska IT Services Technical Support Center
University of Alaska Anchorage
HDI Team Certified Pinnacle of Excellence
2022
IT Express
University of California, Davis
HDI Team Certified
2013
IT Services Service Desk
University of Chicago
HDI Team Certified
2016
Office of Information Technology
University of Colorado Boulder
HDI Team Certified
2014
CAES OIT Field Services
University of Georgia
HDI Team Certified
2016, 2015
HDI Team Certified Pinnacle of Excellence
2019, 2017
CAES OIT FIeld Services
University of Georgia
HDI Team Certified Pinnacle of Excellence
2024
CAES OIT Griffin
University of Georgia
HDI Team Certified Pinnacle of Excellence
2024
CAES OIT Help Desk
University of Georgia
HDI Team Certified
2016, 2015
CAES OIT Service Desk
University of Georgia
HDI Team Certified
2020
HDI Team Certified Pinnacle of Excellence
2024
Facilities Inventory Resource Center
University of Georgia
HDI Team Certified Pinnacle of Excellence
2020
OIT Field Services
University of Georgia
HDI Team Certified Pinnacle of Excellence
2023
UGA CAES Field Services
University of Georgia
HDI Team Certified Pinnacle of Excellence
2021, 2020
UGA CAES OIT Field Services
University of Georgia
HDI Team Certified Pinnacle of Excellence
2018
UGA CAES OIT Service Desk
University of Georgia
HDI Team Certified
2021, 2019, 2018
UKHC Service Desk
University of Kentucky HealthCare
HDI Team Certified
2015, 2014
IT Service Desk
University of Maryland University College
HDI Team Certified
2016
UMUC
University of Maryland University College
HDI Team Certified
2015
UMUC IT Service Desk
University of Maryland University College
HDI Team Certified
2014
IT Service Desk
University of Maryland University College (UMUC)
HDI Team Certified
2017
Information Technology Service Desk
University of Oklahoma Health Science Ctr
HDI Team Certified
2014
CSSD Technology Help Desk
University of Pittsburgh
HDI Team Certified
2019
Financial Information Systems
University of Pittsburgh
HDI Team Certified
2013
FIS Technical Services
University of Pittsburgh
HDI Team Certified
2016, 2015, 2014, 2012
HDI Team Certified Pinnacle of Excellence
2018, 2017
Division of Information Technology
University of South Carolina
HDI Team Certified Pinnacle of Excellence
2019
Help Desk
University of South Dakota
HDI Team Certified
2013
Lab & Classroom Team
University of South Dakota
HDI Team Certified
2013
Information Tech Srvs - Cust Support Ctr
University of Southern California
HDI Team Certified
2015
IT Service Desk
University of Texas Rio Grande Valley
HDI Team Certified
2019, 2018
HN IT Support Center
University of Vermont Medical Center
HDI Team Certified Pinnacle of Excellence
2024, 2023
Client Support Services Help Desk
University of Wyoming
HDI Team Certified
2013
AITS Service Desk
Unversity of Illinois,
HDI Team Certified
2018
NAVY 311
US Navy
HDI Team Certified
2013
V
Solutions Center
Valdosta State University
HDI Team Certified Pinnacle of Excellence
2022
Information Systems Service Desk
Valley Health System
HDI Team Certified
2018
Valvoline Customer Care
Valvoline
HDI Team Certified
2016
Valvoline Help Desk
Valvoline LLC
HDI Team Certified Pinnacle of Excellence
2017
SCIS Investigations
Vanguard Management Solutions
HDI Team Certified Pinnacle of Excellence
2018
Verdtek Technology Center
Verdtek, Inc
HDI Team Certified
2017
DOD JSP Mobile Team
Vertical Integrations Inc.
HDI Team Certified
2016
JSP Mobile Team
Vertical Integrations Inc.
HDI Team Certified
2016
North America IT Systems Support
Victaulic
HDI Team Certified
2013
VOCC East Team
Visa
HDI Team Certified
2018
IT Service Desk
Vitalant (formerly Blood Systems)
HDI Team Certified
2022
Vitas Help Desk
Vitas Healthcare Corp.
HDI Team Certified
2013
FAST
VOYA
HDI Team Certified
2018
W
Service Desk
W.C. Bradley Co.
HDI Team Certified Pinnacle of Excellence
2017
IT Call Center
Wabash National Parts
HDI Team Certified
2014
IT Help Desk
Wajax Limited
HDI Team Certified Pinnacle of Excellence
2023, 2022
Information Systems Service Desk
Wake Forest University
HDI Team Certified
2014, 2013
ITS User Support Group
Weill Cornell Medical Center
HDI Team Certified
2013
IT Service Desk
Welk Resorts
HDI Team Certified
2018
Technology Connection
Wells Fargo & Co.
HDI Team Certified
2015
WellSpan Service Desk
WellSpan Health
HDI Team Certified
2016
IT Help Desk
Western Carolina University
HDI Team Certified
2017, 2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2020, 2018
uTech Support Center
Western Illinois University
HDI Team Certified
2014, 2013
Technical Support Services
Western Kentucky University
HDI Team Certified
2013
Desktop & Mobile Support
Whataburger
HDI Team Certified
2016, 2015
Whataburger
Whataburger
HDI Team Certified
2016
Global Help Desk
Whole Foods Market, Inc.
HDI Team Certified
2013
Whole Foods Market Global Helpdesk
Whole Foods Market, Inc.
HDI Team Certified
2014
Technical Support Center - Tier I
Winston & Strawn
HDI Team Certified
2014
eBusiness Support Team
Workers' Compensation Board - Alberta
HDI Team Certified
2016
Help Desk / Operations
WVNET
HDI Team Certified
2014, 2013
WVNET Network Operations Staff
WVNET
HDI Team Certified
2016
Y
ITS Help Desk
Yale University
HDI Team Certified
2019
ITS Support Center
Yale University
HDI Team Certified
2017
Yale University
Yale University
HDI Team Certified
2013
Yale University Help Desk
Yale University
HDI Team Certified
2014
YMCA Greater New York
YMCA Greater New York
HDI Team Certified Pinnacle of Excellence
2024
ITS Service Desk
YNHH (Yale New Haven Health)
HDI Team Certified
2016
Yale New Haven Health
YNHH (Yale New Haven Health)
HDI Team Certified Pinnacle of Excellence
2019
Yale New Haven Health System Service Desk
YNHH (Yale New Haven Health)
HDI Team Certified Pinnacle of Excellence
2017
Z
Field Assistant Services
Zigabyte
HDI Team Certified Pinnacle of Excellence
2022