HDI would like to congratulate each of the businesses and organizations listed below for their incredible achievement of becoming HDI Team Certified! Our sincere compliments for a job well done, teams!

Thinking about applying for the HDI Team Certified Award for your team? You should!

Not only does the HDI Team Certified Award offer your team recognition for all of their efforts to become certified, but it serves as a way to outwardly proclaim your team’s awesomeness to the other departments and your company as a whole!

You may apply for this award for each year that your technical service and support teams meet the requirements.

Recipients

4


Service Desk

407 ETR

HDI Team Certified
2016, 2015, 2014, 2013, 2012
HDI Team Certified Pinnacle of Excellence
2018, 2017

A


Desktop System Services

ABC Financial Services

HDI Team Certified
2015, 2014, 2013



IS Service Desk

Akron Children's Hospital

HDI Team Certified
2017



IT Service Desk

Alfa Mutual Insurance

HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2017

Allstate ATSC Business Process Consultant Team

Allstate Insurance Company

HDI Team Certified
2017



Allstate Tech Support Ctr - Global Leaders

Allstate Insurance Company

HDI Team Certified
2014



ATSC Business Process Consultants

Allstate Insurance Company

HDI Team Certified
2014



KCS Implementation and Sustainability Team

Allstate Insurance Company

HDI Team Certified Pinnacle of Excellence
2018



Process Mastery

Allstate Insurance Company

HDI Team Certified Pinnacle of Excellence
2018



IT Support Department

American Academy of Family Physicians

HDI Team Certified
2013



IT Service Desk

American Federation of Teachers

HDI Team Certified Pinnacle of Excellence
2016



SAS Desk

American Federation of Teachers

HDI Team Certified
2012



Change/Problem Management Team

American Fidelity

HDI Team Certified
2015



Desktop Support

American Fidelity

HDI Team Certified Pinnacle of Excellence
2017



Support Center

American Fidelity

HDI Team Certified
2015



Workstation Services

American Fidelity

HDI Team Certified
2015



Technology Service Desk

American Heart Association

HDI Team Certified
2013



NAVY 311

American Systems Corp. - ASC

HDI Team Certified
2019



GTS

Ameritas IT

HDI Team Certified
2017



AMN IT Service Desk

AMN Healthcare

HDI Team Certified
2017



Service Desk

Androïde

HDI Team Certified
2016



Support Services

Aplifi

HDI Team Certified
2013



Client Information Systems Help Desk

ARI

HDI Team Certified
2015, 2014



IS&T Service Desk

Arkema, Inc.

HDI Team Certified
2013



Gallagher Tech Services Ent Support Ctr

Arthur J. Gallagher & Co.

HDI Team Certified
2015



ITS Help Desk

Asante Health System

HDI Team Certified
2015, 2012



Aspen Skiing Company Support Center

Aspen Skiing Company

HDI Team Certified
2015, 2014, 2013



KIAC Operations Service Center

ASRC Federal Data Solutions

HDI Team Certified Pinnacle of Excellence
2019



Centrum Wsparcia Technicznego

Atos

HDI Team Certified
2015



Canopy Advanced Support Team

Atrium Health

HDI Team Certified
2017



NCUA Tier I

Attain, LLC

HDI Team Certified Pinnacle of Excellence
2017



AVB Tech Help Team

AvalonBay Communities Inc.

HDI Team Certified
2015, 2014
HDI Team Certified Pinnacle of Excellence
2016

Axia Network Operations Centre

Axia SuperNet Ltd.

HDI Team Certified
2014



Technical Services

Axis Communications

HDI Team Certified
2017



B


First Call

B/E Aerospace

HDI Team Certified
2014



Technical Support

Barrister Global Services Network, Inc

HDI Team Certified
2014



IT Service Desk

Best Western International

HDI Team Certified
2013



BJC Customer Support Center

BJC HealthCare

HDI Team Certified
2018



Blancco

Blancco

HDI Team Certified
2018



Bosselman IT Help Desk

Bosselman Administrative Services Inc.

HDI Team Certified
2015



End User Services

Boston Medical Center Healthnet Plan

HDI Team Certified Pinnacle of Excellence
2017



Information Technology Solution Center

Bowdoin College

HDI Team Certified Pinnacle of Excellence
2016



BTS Service Desk

Bridgepoint Education

HDI Team Certified
2012



Support Center

Buchanan Technologies

HDI Team Certified
2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017

Information Technology Help Desk

Butler University

HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2018

C


Def Travel Manag Office Travel Assis Ctr

CACI International Inc.

HDI Team Certified
2013



DOJ - CRM - ITSD

CACI International Inc.

HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2017

DOJ Service Desk

CACI, Inc

HDI Team Certified
2017



Cadence Health Service Desk

Cadence Health

HDI Team Certified
2014



CREB® Help Desk

Calgary Real Estate Board

HDI Team Certified
2014, 2013, 2012



IT Service Desk

California State Teachers Retirement System

HDI Team Certified
2014



Calvin IT Service Desk

Calvin College

HDI Team Certified
2014



IT Problem Managment

Campus Inf Tech And Educational Services

HDI Team Certified
2014



CNL - IT Service Delivery

Canadian Nuclear Laboratories Limited

HDI Team Certified
2015



Fleet Support Center - Burlington

Canon Solutions America

HDI Team Certified
2015



Solutions Support Center - Burlington

Canon Solutions America

HDI Team Certified
2015



Solutions Support Center - Itasca

Canon Solutions America

HDI Team Certified
2015



Cargill's Wichita Shared Service Center

Cargill Meat Solutions

HDI Team Certified
2015



Carilion Technology Service Center

Carilion Technology Service Group

HDI Team Certified
2014



TGI Friday's IT Business Support

Carlson Restaurants

HDI Team Certified
2013



TOCC

Cars.com

HDI Team Certified
2015



IT Service Desk

CB Richard Ellis

HDI Team Certified
2015



Digital and Technology Service Desk

CBRE

HDI Team Certified Pinnacle of Excellence
2017



CCSU ITS

Central Connecticut State University

HDI Team Certified
2014



Charlotte Mecklenburg School Technology Help Desk

Charlotte Mecklenburg Schools

HDI Team Certified Pinnacle of Excellence
2018



Technology and User Services

Charter Manufacturing Company, Inc

HDI Team Certified
2018



Customer Support Group

Chicago Mercantile Exchange (CME Group)

HDI Team Certified Pinnacle of Excellence
2018, 2017



FAA Customer Service Center

Chickasaw Nation Industries

HDI Team Certified
2015



IT Service Desk

Children's Hospital Medical Center of Akron

HDI Team Certified
2016, 2014



Service Desk

City of Boroondara

HDI Team Certified
2015, 2014, 2013
HDI Team Certified Pinnacle of Excellence
2016

City of Garland IT Support Services

City of Garland

HDI Team Certified
2015, 2014
HDI Team Certified Pinnacle of Excellence
2018, 2016

IT Service Desk

City of Hampton

HDI Team Certified
2018



DoIT Service Center

City of Pasadena

HDI Team Certified
2019, 2018, 2017, 2016



City of Tampa Service Support

City of Tampa Technology and Innovation

HDI Team Certified Pinnacle of Excellence
2016



ComIT Support Center

City of Virginia Beach

HDI Team Certified
2013



Service and Support

Classworks

HDI Team Certified
2015



The HUB

Clayton State University

HDI Team Certified
2013



Helpdesk

Coast Capital Savings Credit Union

HDI Team Certified
2016



Service Desk

Collabrance

HDI Team Certified
2018



Collabrance

Collabrance LLC

HDI Team Certified
2019



Commonwealth Service Desk

Commonwealth Office of Technology

HDI Team Certified
2015



Community IT Help Desk

Community IT Innovators

HDI Team Certified
2015



Customer Sucess Center

ConvergeOne

HDI Team Certified
2019, 2018



IT Helpdesk

CORT

HDI Team Certified
2013



SPAWARSYSCEN Atlantic, Enterprise Service Desk

CoSolutions, Inc.

HDI Team Certified
2018



DoIT Service Desk

Creighton University

HDI Team Certified
2014



IT Field Services Management Team

CRH Americas Materials

HDI Team Certified Pinnacle of Excellence
2018



IT Service Desk

CSAA Insurance Group

HDI Team Certified
2014



CSI

CSI

HDI Team Certified
2014



CURO Financial IT Support Center

Curo Financial Technologies Corp

HDI Team Certified
2017
HDI Team Certified Pinnacle of Excellence
2018

IT Support Center

Curo Financial Technologies Corp

HDI Team Certified Pinnacle of Excellence
2019



Classworks Service and Support Group

Curriculum Advantage, Inc.

HDI Team Certified
2014, 2013



Campus Service Desk

Custom Computer Specialists

HDI Team Certified
2018, 2017, 2016, 2015



SDDC Systems Response Center

CWS

HDI Team Certified
2013



Sapporo Support Center

Cybozu, Inc.

HDI Team Certified
2016



D


US GSA ServiceDesk provided by DSFG

Dell Services Federal Government

HDI Team Certified
2015



ITS SC Service Desk

Deloitte Australia

HDI Team Certified
2016, 2015, 2012
HDI Team Certified Pinnacle of Excellence
2017

Desktop Support Team

Denton County / Dept. Information Services

HDI Team Certified
2017



Service Desk

Detroit Water and Sewerage Department

HDI Team Certified
2015



Benelux Service Desk

DHL International

HDI Team Certified
2013



Digital Arts Business Support Center

Digital Arts Inc.

HDI Team Certified
2017



Digital Arts Consumer Support Center

Digital Arts Inc.

HDI Team Certified
2015



Atwater Service Desk

Dole Packaged Foods

HDI Team Certified
2013



Dorsey Technical Support Center

Dorsey & Whitney

HDI Team Certified
2016



DuPont Sustainable Solutions

DuPont Sustainable Solutions

HDI Team Certified
2016



Computing & Technology Services Help

Duquesne University

HDI Team Certified
2014



CTS Help Desk

Duquesne University

HDI Team Certified
2015



E


USPS MTSC Network Operations

ECS Federal, LLC

HDI Team Certified
2015



USPS MTSC Network Operations Application Support

ECS Federal, LLC (Norman)

HDI Team Certified Pinnacle of Excellence
2016



Information Services Help Desk

Educational Employees Credit Union

HDI Team Certified
2015



System Operations

Educational Employees Credit Union

HDI Team Certified
2015



Digital Service Centre

eHealth Queensland

HDI Team Certified
2017



PKN ORLEN S.A.

E-INTEGRA SP ZOO

HDI Team Certified
2018



Information Technologies Help Desk

El Paso County Government

HDI Team Certified
2013



Ellie Mae Tier 1 Support

Ellie Mae Inc.

HDI Team Certified Pinnacle of Excellence
2016



Technical Support Team Leads

Ellie Mae Inc.

HDI Team Certified Pinnacle of Excellence
2016



SPAWARSYSCEN Atlantic

Enterprise Service Desk

HDI Team Certified
2019



Erickson Living IT Service Desk

Erickson Living

HDI Team Certified
2012



Customer Support Services

Ernest Health

HDI Team Certified
2018, 2017, 2016, 2015, 2014



Exchange Bank Help Desk

Exchange Bank

HDI Team Certified
2015, 2013
HDI Team Certified Pinnacle of Excellence
2016

F


IT Service Desk

Fairfax County Public Schools

HDI Team Certified
2012



BT Service Desk

Farm Credit Mid-America

HDI Team Certified Pinnacle of Excellence
2018



BTT Service Desk

Farm Credit Mid-America

HDI Team Certified
2015



FCG Help Desk

FCG, Inc.

HDI Team Certified
2015



FCG Services

FCG, Inc.

HDI Team Certified
2014



FCG, Inc.

FCG, Inc.

HDI Team Certified
2018,
HDI Team Certified Pinnacle of Excellence
2017



IT Service Desk

First American

HDI Team Certified
2018



Desktop Support Team

First American Financial Corp

HDI Team Certified
2015



Title Application Support Desk

First American Financial Corp

HDI Team Certified
2015



Desktop Services

First American Title

HDI Team Certified
2017



Desktop Support

First American Title

HDI Team Certified
2016



IT Service Desk

First American Title

HDI Team Certified
2017



IT End User Support

First Interstate Bank

HDI Team Certified
2015



Enterprise Service Desk

Fiserv - Norcross, GA

HDI Team Certified
2014



Client Tech Support-Galaxy Product Line

Fiserv - Troy, MI

HDI Team Certified Pinnacle of Excellence
2016



Fiserv/Galaxy

Fiserv - Troy, MI

HDI Team Certified
2015, 2013, 2012



FLVC Help Desk

Florida Virtual Campus

HDI Team Certified
2019



Application Services

Florida Virtual School

HDI Team Certified Pinnacle of Excellence
2018



Floyd IST Service Desk

Floyd Medical Center

HDI Team Certified
2019, 2018, 2017, 2016



Customer Support

FM:Systems

HDI Team Certified Pinnacle of Excellence
2018



FOCUS Brands Retail Technology Support

FOCUS Brands Inc

HDI Team Certified
2017



FBISD Customer Service Center

Fort Bend ISD

HDI Team Certified
2016, 2015



FBISD Student Information System

Fort Bend ISD

HDI Team Certified
2015



FBISD Supplemental Student Information

Fort Bend ISD

HDI Team Certified
2015



FBISD Training & Student Information

Fort Bend ISD

HDI Team Certified
2015



Franklin College OIT Helpdesk

Franklin College Office of Info Tech

HDI Team Certified
2015



Helpdesk Team

Freedom Financial Network

HDI Team Certified Pinnacle of Excellence
2017



FTSI IT Service Desk

FTSI

HDI Team Certified
2013, 2012



Field Support Team

Fulton Financial Corporation

HDI Team Certified
2018, 2018, 2017, 2016
HDI Team Certified Pinnacle of Excellence
2019

IT Support Center Specialists

Fulton Financial Corporation

HDI Team Certified Pinnacle of Excellence
2018



G


Gables IT Support Center

Gables Residential

HDI Team Certified
2016



Gables Residential

Gables Residential

HDI Team Certified Pinnacle of Excellence
2019



Gables Residential Support Center

Gables Residential

HDI Team Certified
2013



Garmin IT Help Desk

Garmin Ltd.

HDI Team Certified Pinnacle of Excellence
2016



Garmin Service Desk

Garmin Ltd.

HDI Team Certified
2016



OSDBU Contact Center

GCC Technologies LLC

HDI Team Certified Pinnacle of Excellence
2017



Medicare Cust Assist RE: Eligib (MCARE)

GDIT

HDI Team Certified
2014



NIH IT Service Desk

GDIT

HDI Team Certified Pinnacle of Excellence
2019



General Dynamics Health Solutions Customer Service

General Dynamics

HDI Team Certified
2017



Unified Communication Network Operations Center (UCNOC)

GENERAL DYNAMICS IT

HDI Team Certified Pinnacle of Excellence
2018



Chandler EUC Support Team

General Motors Financial

HDI Team Certified Pinnacle of Excellence
2017



ITS Support Center

George Mason University

HDI Team Certified Pinnacle of Excellence
2016



Academic Technologies Solutions Center

George Washington University

HDI Team Certified
2015



Goodyear Service Desk

Getronics (formerly Pomeroy)

HDI Team Certified
2013



Legg Mason

Getronics (formerly Pomeroy)

HDI Team Certified
2013



PANYNJ

Getronics (formerly Pomeroy)

HDI Team Certified
2013



PPL

Getronics (formerly Pomeroy)

HDI Team Certified
2013



YUM

Getronics (formerly Pomeroy)

HDI Team Certified
2013



GFS Canada Helpdesk

GFS Canada

HDI Team Certified
2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2017

EUC Peterborough Center Support Team

GM Financial

HDI Team Certified Pinnacle of Excellence
2017



Eund User Computing AOC 2

GM Financial

HDI Team Certified
2017



Support Improvement in Quality Plan Team

GMO CLOUD K.K.

HDI Team Certified
2016



Graham Service Desk

Graham

HDI Team Certified Pinnacle of Excellence
2016



Information Technology Service Desk

Great Lakes Water Authority

HDI Team Certified
2016



Greenberg Traurig Helpdesk

Greenberg Traurig

HDI Team Certified
2018, 2017, 2016, 2015, 2014



Service desk

Grupo Cimcorp

HDI Team Certified Pinnacle of Excellence
2018



SERVICE DESK Supervisora Luciana

Grupo Cimcorp

HDI Team Certified Pinnacle of Excellence
2018



Service Desk Grupo Ultra

Grupo Ultra

HDI Team Certified
2015



H


Field Dispatch Center

Harris Corporation

HDI Team Certified
2013



Parallon Technology Solutions

HCA

HDI Team Certified Pinnacle of Excellence
2018



Capital Division Service Desk

HCA Healthcare Inc

HDI Team Certified
2016, 2015, 2013



Customer Care Center

HDI

HDI Team Certified
2015, 2014, 2013



HDI Customer Care Center

HDI

HDI Team Certified
2012



HDI

HDI Brasil

HDI Team Certified
2013



Tokyo Service Center

HDI-Japan

HDI Team Certified
2016



Support Desk

Health First Inc.

HDI Team Certified
2017



HCP Customer Support Desk "CSD"

HealthCare Partners Medical Group

HDI Team Certified
2015



Service Desk

HinckleyAllen

HDI Team Certified
2017



Home Instead Technical Support

Home Instead Senior Care

HDI Team Certified Pinnacle of Excellence
2016



Hope Network Service Desk Team

Hope Network

HDI Team Certified Pinnacle of Excellence
2017



KCS Promotion Team

HOWCOM CO,.LTD.

HDI Team Certified Pinnacle of Excellence
2016



Huron Consulting Group

Huron Consulting Group

HDI Team Certified
2016



Huron IT Service Desk

Huron Consulting Group

HDI Team Certified
2016, 2015, 2014



Order Management

Hyster-Yale

HDI Team Certified
2014



I


Ideal Integrations Infrastructure Services

Ideal Integrations

HDI Team Certified
2014



Ideal Integrations Network Operations Ctr

Ideal Integrations

HDI Team Certified
2015



Ideal Integrations Service Desk

Ideal Integrations

HDI Team Certified
2017, 2015



IT Client Service Desk

IGT

HDI Team Certified
2018



Campus Support Team

Infinite Campus

HDI Team Certified
2019, 2018, 2016, 2015, 2014, 2013



DHS Service Desk

InspiriTec

HDI Team Certified
2018



Labor & Industry Helpdesk

InspiriTec

HDI Team Certified
2014
HDI Team Certified Pinnacle of Excellence
2016

Pennsylvania Labor & Industry Helpdesk

InspiriTec

HDI Team Certified
2015



Pennsylvania State Police Helpdesk

InspiriTec

HDI Team Certified
2015, 2014, 2013
HDI Team Certified Pinnacle of Excellence
2016

Wyomissing Help Desk

InspiriTec

HDI Team Certified Pinnacle of Excellence
2017



Insynq Support

Insynq, Inc.

HDI Team Certified
2012



Internet Contrasts Company

Internet Contrasts Company

HDI Team Certified Pinnacle of Excellence
2018



User Support Team

Invacare Corp

HDI Team Certified
2014, 2013



ManagedIron

IronEdge Group

HDI Team Certified Pinnacle of Excellence
2016



itelligence USA Service Desk

itelligence

HDI Team Certified
2013



J


IT Help Desk

James Madison University

HDI Team Certified Pinnacle of Excellence
2018



Support Services

JE Dunn Construction

HDI Team Certified
2013



Technology Support Center

Jeffco Public Schools

HDI Team Certified
2019



Jefferson County Public Schools Technology Service Desk

Jefferson County Public Schools - KY

HDI Team Certified Pinnacle of Excellence
2018



Jefferson Radiology Support Desk

Jefferson Radiology

HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2017

Desktop Support

Johnson & Wales University

HDI Team Certified Pinnacle of Excellence
2016



IT Field Services

Johnson & Wales University

HDI Team Certified
2014



IT Service Desk

Johnson & Wales University

HDI Team Certified
2014



Technical Help Desk

Johnson County Community College

HDI Team Certified
2013



Business Technology Services

Jones Lang LaSalle Inc. - JLL

HDI Team Certified
2019, 2018, 2017, 2015



K


GMCR IST Service Center

Keurig Green Mountain

HDI Team Certified
2013



Desktop Support

K-Love & Air1 Radio

HDI Team Certified
2014



The Help Desk

K-Love & Air1 Radio

HDI Team Certified
2018



DISA SMC Ogden

Knight Point Systems, LLC

HDI Team Certified
2012



USCG Application Support

Knight Point Systems, LLC

HDI Team Certified
2014



USCG FINCEN Customer Support

Knight Point Systems, LLC

HDI Team Certified
2017



USCG, OSC Application Support

Knight Point Systems, LLC

HDI Team Certified Pinnacle of Excellence
2017



IT Service Desk

Knowledge Universe

HDI Team Certified
2013



Service Desk

Koch Business Solutions

HDI Team Certified
2015



L


Customer Service Center

Legislative Data Center

HDI Team Certified
2015



Customer Support Center

Legislative Data Center

HDI Team Certified Pinnacle of Excellence
2018



LDC Field Service Division

Legislative Data Center

HDI Team Certified
2016



LDC Service Center

Legislative Data Center

HDI Team Certified
2016



Office of Legislative Counsel

Legislative Data Center

HDI Team Certified
2013



Service Center

Legislative Data Center

HDI Team Certified
2015



Technical Support

Listrak, Inc.

HDI Team Certified Pinnacle of Excellence
2016



Technology Services Knowledge

Lodi Unified School District

HDI Team Certified
2014, 2013



Contact Center

Lone Star College System

HDI Team Certified
2019



Office of Technology Services Contact Center

Lone Star College System

HDI Team Certified
2018, 2017, 2016, 2016, 2015



Enbridge Service Desk

Long View Systems Corporation

HDI Team Certified
2014



IT Service Desk - Knowledge & Quality Team

Lowe's Companies Inc.

HDI Team Certified
2014, 2013



LUMEDX Technical Support

LUMEDX

HDI Team Certified
2018, 2017, 2016, 2015, 2014, 2013



IT Resource Line

Lutheran Health Network

HDI Team Certified
2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2018, 2017

M


IT Support Services

Maine General Medical Center

HDI Team Certified Pinnacle of Excellence
2016



IT Cust Svc Ctr/Maine General Medical Ctr

MaineGeneral Medical Center

HDI Team Certified
2013



IT Service Center

MaineGeneral Medical Center

HDI Team Certified
2014



IFS/PPS Help Desk

Management Technology Inc.

HDI Team Certified
2017



IPS Help Desk

Management Technology Inc.

HDI Team Certified
2014, 2013



NAVSUP Consolidated Help Desk

Management Technology Inc.

HDI Team Certified
2013



One Yield Help Desk

Marriott International

HDI Team Certified
2015



Sales and Catering Support

Marriott International

HDI Team Certified
2017



MasterControl Technical Support

Master Control

HDI Team Certified
2014



Tier 3 Technical Support

Master Control

HDI Team Certified
2013



Material Handling Services Help Desk

Material Handling Services

HDI Team Certified
2018



Help Desk

Mayo Clinic

HDI Team Certified
2013



Mayo Clinic Help Desk

Mayo Clinic

HDI Team Certified
2015, 2014



Business and Support Services

MCCS

HDI Team Certified
2018



Global Service Desk

McDermott

HDI Team Certified Pinnacle of Excellence
2018, 2017



IT Service Desk

McGuireWoods, LLP

HDI Team Certified Pinnacle of Excellence
2017



MCGuireWoods IT Service Desk

McGuireWoods, LLP

HDI Team Certified Pinnacle of Excellence
2019



Memorial Healthcare System IT Service Desk

Memorial Healthcare Systems

HDI Team Certified
2018
HDI Team Certified Pinnacle of Excellence
2019

ITCC

Memorial Hermann

HDI Team Certified Pinnacle of Excellence
2018



Information Technology

Menninger Clinic

HDI Team Certified
2016



IT Service Center

Mercury Insurance

HDI Team Certified
2012



Mercy Technology Service Center

Mercy Technology Services

HDI Team Certified
2019



TX Call Center

Metropolitan Intercity Railway Company

HDI Team Certified
2015



Client Service Support Center

Middlesex Hospital

HDI Team Certified
2015



Client Services

Middlesex Hospital

HDI Team Certified
2014



IT Support Center

Middlesex Hospital

HDI Team Certified
2017



Middlsex Hospital IT Support Center

Middlesex Hospital

HDI Team Certified
2016



Support Center

Middlesex Hospital

HDI Team Certified
2018



IT Service Center

MidMichigan Health

HDI Team Certified
2018, 2017, 2016



Desktop Support Services

Millville Board of Education

HDI Team Certified
2013



Mission Health

Mission Health System

HDI Team Certified Pinnacle of Excellence
2018



OSCA ITS Help Desk

Missouri Office of State Courts Administrator

HDI Team Certified
2019



Service Desk

Monmouth County Information Services

HDI Team Certified
2018



Montana State Service Desk

Montana State University

HDI Team Certified
2016



Montana State Unv Desktop Spt Team

Montana State University

HDI Team Certified
2016



Montefiore Information Technology

Montefiore

HDI Team Certified
2015



Montefiore IT

Montefiore

HDI Team Certified Pinnacle of Excellence
2017



Moss Adams Help Desk

Moss Adams LLP

HDI Team Certified
2016



Regional Technology Coordinators

Moss Adams LLP

HDI Team Certified
2015



Moss Adams Help Desk

Moss Adams, LLP

HDI Team Certified
2015



Regional Technology Coordinators

Moss Adams, LLP

HDI Team Certified
2015



Client Services

Motorists Insurance Group

HDI Team Certified
2014



N


ITS Customer Service

National Education Association

HDI Team Certified
2013



ITS Customer Service Center

National Education Association

HDI Team Certified
2014



National Heritage Academies Tech Spt Ctr

National Heritage Academies

HDI Team Certified
2014



IS Support Center

Nationwide Children's Hospital

HDI Team Certified
2018, 2016



NBT Service Desk

NBT Bancorp

HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017



Nemours Service Desk

Nemours Children's Clinic

HDI Team Certified
2013



WHS - EITSD

NetCentrics Corporation

HDI Team Certified
2015



Help Desk / Remote Service Eng (RSE)

Network Outsource

HDI Team Certified
2014



NYL Direct Customer Support Team

New York Life Insurance

HDI Team Certified
2013



IT Service Desk

NJM Insurance Group

HDI Team Certified
2013



ITIS CSDP Team

Northrop Grumman

HDI Team Certified
2015



MBOSC Level Two Team

Northrop Grumman

HDI Team Certified Pinnacle of Excellence
2017



Service Desk (VCCC) - Enterprise Services

Northrop Grumman

HDI Team Certified Pinnacle of Excellence
2018, 2017



Technology Service Center

Northwestern Mutual

HDI Team Certified
2019



Norton Service Center

Norton Healthcare System

HDI Team Certified
2018, 2017, 2016
HDI Team Certified Pinnacle of Excellence
2019, 2018

Healthcare Global Technical Operations

Nuance Communications

HDI Team Certified
2015



BLM National Help Desk

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017



BOR RESC

NuAxis Innovations

HDI Team Certified
2015



BSEE Enterprise Service Desk

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017



DOI BOR RESC

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2018, 2017



DOI BR RESC

NuAxis Innovations

HDI Team Certified
2013
HDI Team Certified Pinnacle of Excellence
2016

DOI IBC FSD

NuAxis Innovations

HDI Team Certified
2013



DOI IBC HRSD

NuAxis Innovations

HDI Team Certified
2013



DOI IBC ITSD

NuAxis Innovations

HDI Team Certified
2012



DOI IBC MDS - Denver

NuAxis Innovations

HDI Team Certified
2013



DOI OCIO CSC

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2016



DOI OCIO CSC - Finance

NuAxis Innovations

HDI Team Certified
2015



DOI OCIO CSC – Finance

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017



DOI OCIO CSC - HR

NuAxis Innovations

HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2018, 2017

DOI OCIO CSC – HR

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019



DOI OCIO CSC - IT

NuAxis Innovations

HDI Team Certified
2015



DOI OCIO CSC – IT

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019, 2018, 2017



DOI OCIO EUSD - IT

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2016



DOI OCIO MDS - Anchorage

NuAxis Innovations

HDI Team Certified
2015



DOI OCIO MDS - Boise

NuAxis Innovations

HDI Team Certified
2015



DOI OCIO MDS - DC

NuAxis Innovations

HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2018, 2017

DOI OCIO MDS – DC

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019



DOI OCIO MDS - Denver

NuAxis Innovations

HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2018, 2017

DOI OCIO MDS – Denver

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019



DOI: IBC: Managed Desktop Spt-Wash DC

NuAxis Innovations

HDI Team Certified
2013



National Park Service

NuAxis Innovations

HDI Team Certified
2017



NuAxis Innovations DOI BOR RESC

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2019



WASO IR Service Desk

NuAxis Innovations

HDI Team Certified Pinnacle of Excellence
2018



O


Information Technologies Support Center

Oakland Community College

HDI Team Certified
2012



OSCA ITS Help Desk

Office of State Courts Administrator

HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2017

Southern and Western District ITCS

Office of the Comptroller of the Currency

HDI Team Certified
2014



IT Customer Support Operations

Office of the Comptroller of the Treasury

HDI Team Certified
2013



OGASEC

OGASEC

HDI Team Certified
2018



Support Center Team

OGIS-RI Co.,Ltd.

HDI Team Certified
2018



OTS Service Desk

Open Technology Solutions

HDI Team Certified
2013, 2012



Service Desk

Open Technology Solutions

HDI Team Certified
2015



Information Technology Service Desk

Orange County Sanitation District

HDI Team Certified
2014



IT Help Desk

Organic Valley

HDI Team Certified Pinnacle of Excellence
2016



IS Service Desk

Orlando Health

HDI Team Certified
2018



Orlando Health Service Desk

Orlando Health

HDI Team Certified
2017



Service Desk

Orlando Health

HDI Team Certified
2016, 2013, 2012



P


Parker Corporate Service Desk

Parker Hannifin Corporation

HDI Team Certified
2012



Parsley Energy Service Desk

Parsley Energy

HDI Team Certified Pinnacle of Excellence
2018



PCI Helpdesk

PCI

HDI Team Certified
2017, 2016, 2015, 2012



Bureau of Customer Support Services

Pennsylvania Office of Administration

HDI Team Certified
2013



Customer Support Services Help Desk

Pennsylvania Office of Administration

HDI Team Certified
2015



Service Management Department

PERSOL WORKS DESIGN CO., LTD.

HDI Team Certified Pinnacle of Excellence
2018



Phacil

Phacil, Inc. (HQ)

HDI Team Certified
2014



Piedmont Natural Gas Service Desk

Piedmont Natural Gas

HDI Team Certified
2016



BBraun Service Desk

Pomeroy

HDI Team Certified
2015, 2014



BTD Service Desk

Pomeroy

HDI Team Certified
2015



Cintas Service Desk

Pomeroy

HDI Team Certified
2015, 2014



Compass Service Desk

Pomeroy

HDI Team Certified
2015



CSI & Data Analytics

Pomeroy

HDI Team Certified
2014



Genesys Service Desk

Pomeroy

HDI Team Certified
2015, 2014



Goodyear Service Desk

Pomeroy

HDI Team Certified
2015, 2014



Integrys Service Desk

Pomeroy

HDI Team Certified
2015



Legg Mason Service Desk

Pomeroy

HDI Team Certified
2015, 2014



Moe's Service Desk

Pomeroy

HDI Team Certified
2015, 2014



PGW Service Desk

Pomeroy

HDI Team Certified
2015



Pomeroy BTD Service Desk

Pomeroy

HDI Team Certified
2014



Port Authority of NY & NJ Service Desk

Pomeroy

HDI Team Certified
2015, 2014



PPL Service Desk

Pomeroy

HDI Team Certified
2015, 2014



Service Quality Management

Pomeroy

HDI Team Certified Pinnacle of Excellence
2016



Yum Service Desk

Pomeroy

HDI Team Certified
2015, 2014



IT Service Desk

Portland General Electric

HDI Team Certified
2012



iTAC Support

Powertek Corporation

HDI Team Certified Pinnacle of Excellence
2018



Priority Health Customer Support

Priority Health

HDI Team Certified Pinnacle of Excellence
2016



Priority Health Customer Suppport

Priority Health

HDI Team Certified Pinnacle of Excellence
2017



ITS Service Desk

ProMedica Health System

HDI Team Certified
2015



Proskauer Help Desk

Proskauer Rose LLP

HDI Team Certified
2017



Proskauer Helpdesk

Proskauer Rose LLP

HDI Team Certified
2015



Q


Help Desk Quality Management Team

Q-DEN BUSINESS SOLUTIONS Co.,Inc.

HDI Team Certified
2016



QBS_Knowledge Support Team

Q-DEN BUSINESS SOLUTIONS Co.,Inc.

HDI Team Certified Pinnacle of Excellence
2018



MAPD Helpdesk

QSSI

HDI Team Certified
2013



IT Customer Service

Qualcomm Inc.

HDI Team Certified
2014, 2013, 2012



Qualcomm Desktop Field Service team

Qualcomm Inc.

HDI Team Certified
2014



InfoService Centre

Queensland Government Dept of Health

HDI Team Certified
2014



R


Service Centre

RACQ

HDI Team Certified
2015, 2013



End User Support

Raymond James Financial, Inc.

HDI Team Certified
2018



Technology Service Center

Raymond James Financial, Inc.

HDI Team Certified
2015



CSC Team Member Support

RCIS

HDI Team Certified
2015



SmartSource Helpdesk

RealPage

HDI Team Certified Pinnacle of Excellence
2016



IT Support Services

Red Robin

HDI Team Certified
2014



Red Robin IT Support Services

Red Robin

HDI Team Certified
2013



Regions Technology Support Center

Regions Bank

HDI Team Certified
2015, 2014



ResCare

ResCare Inc.

HDI Team Certified Pinnacle of Excellence
2018



ICTS Service Desk

Richmond Public Schools

HDI Team Certified
2018



RPS Service Desk

Richmond Public Schools

HDI Team Certified
2015



IT Support Centre

Ricoh Canada

HDI Team Certified
2016



IT Service Desk

Rinchem

HDI Team Certified
2013



IT Operations Maintenance

Rinchem Company, Inc.

HDI Team Certified
2014



IS&T Help Desk

Rochester General Hospital

HDI Team Certified
2013



Technology Support Center Helpdesk

Rollins, Inc.

HDI Team Certified
2013



IT Service Desk

RSM McGladrey, Inc.

HDI Team Certified
2012



McGladrey Service Desk

RSM McGladrey, Inc.

HDI Team Certified
2015



S


PBGC Service Desk

SAIC

HDI Team Certified
2014



HULFT Technical Support Center

Saison Information Systems Co., Ltd.

HDI Team Certified
2017



Desktop Services

Salt River Pima Maricopa Indian Community

HDI Team Certified Pinnacle of Excellence
2016



Data Center Operations

Salt River Project

HDI Team Certified
2014



Desktop Operations

Salt River Project

HDI Team Certified
2012



Operations Management Center

Salt River Project

HDI Team Certified
2013



SRP - Solution Center

Salt River Project

HDI Team Certified
2014



SRP Solution Center

Salt River Project

HDI Team Certified
2018, 2017, 2015



[email protected] Service Desk

Sam Houston State University

HDI Team Certified
2016
HDI Team Certified Pinnacle of Excellence
2018

Sandoval County Information Tech Division

Sandoval County

HDI Team Certified
2012



Technology Support Center

Sanford Health

HDI Team Certified
2013



IT Support Center

Sargento Foods Inc.

HDI Team Certified Pinnacle of Excellence
2017



Information Services Operations Support

ScriptPro LLC

HDI Team Certified
2014



Seagate IT Service Desk

Seagate Technology

HDI Team Certified
2016, 2015



Service Desk

Seyfarth Shaw

HDI Team Certified
2015



IT Services - Customer Support

Shelby County Government.

HDI Team Certified
2018



Showa Shell Group Service Center

Showa Shell Business & IT Solutions Ltd.

HDI Team Certified
2017
HDI Team Certified Pinnacle of Excellence
2018

IT Customer Service

Skanska USA Inc

HDI Team Certified
2016



SPE Support Center

Society of Petroleum Engineers

HDI Team Certified
2015, 2014



Advanced Sterilization Products

Solugenix

HDI Team Certified
2019, 2018



Solugenix Support

Solugenix Corp

HDI Team Certified
2015



Client Support

Sonova USA Inc

HDI Team Certified
2013



Phonak Client Support

Sonova USA Inc

HDI Team Certified
2015



Regional IT Client Support

Sonova USA Inc

HDI Team Certified
2016



IT Help Desk

Southern Methodist University

HDI Team Certified
2014



SMU IT Help Desk

Southern Methodist University

HDI Team Certified
2013



Solutions Desk

Southern Pipe & Supply

HDI Team Certified
2016



STScI Service Desk

Space Telescope Science Institute

HDI Team Certified Pinnacle of Excellence
2017



Spartanburg Regional Healthcare System

Spartanburg Regional Healthcare System

HDI Team Certified
2018



Enterprise Service Desk

SPAWAR Atlantic

HDI Team Certified
2018



SPAWAR ATL Enterprise Service Desk

SPAWAR Atlantic

HDI Team Certified
2016



SPAWAR Atlantic Enterprise Service Desk

SPAWAR Atlantic

HDI Team Certified
2015



SPAWAR ATLANTIC ENTERPRISE SERVICE DESK

SPAWAR Atlantic

HDI Team Certified
2017



IS Help Desk

Spectrum Health

HDI Team Certified
2016, 2015
HDI Team Certified Pinnacle of Excellence
2017

Priority Health Insurance Service Desk

Spectrum Health

HDI Team Certified Pinnacle of Excellence
2018



Spectrum Health Delivery System Service Desk

Spectrum Health

HDI Team Certified Pinnacle of Excellence
2018



Spectrum Healthcare Partners Service Desk

Spectrum Healthcare Partners

HDI Team Certified
2018



Strategic Products & Services

SPS

HDI Team Certified
2017



Strategic Products and Services

SPS

HDI Team Certified
2016



National Insitutes of Health IT Service Desk

SRA International

HDI Team Certified
2013



SRP Data Center Operations

SRP

HDI Team Certified
2019, 2018, 2017



SRS Technical Support Department

SRSsoft

HDI Team Certified
2015



StaffService Help desk

StaffService Group

HDI Team Certified
2016



ITD Service Desk

State of North Dakota / Info Tech Dept

HDI Team Certified
2014



Technical Service Center

Strategic Products and Services

HDI Team Certified
2015, 2014



Technical Service Center (TSC)

Strategic Products and Services

HDI Team Certified
2013



Sunwave Solutions, LLC

Sunwave Solutions, LLC

HDI Team Certified
2018



Strategic Support Solutions

Sutherland Health Care Services

HDI Team Certified
2013



SymQuest Group

SymQuest

HDI Team Certified
2015



Synovus Service Desk

Synovus Technologies, Inc.

HDI Team Certified
2014



TapRooT® Support

System Improvements

HDI Team Certified
2017, 2016



Customer Service

Systems Engineering

HDI Team Certified
2015



T


Help Desk Central

Texas A&M University - Division of Information Technology

HDI Team Certified Pinnacle of Excellence
2018, 2017



IT Help Central

Texas Tech University

HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2018, 2017, 2016

IT Help Central - Support Center

Texas Tech University

HDI Team Certified
2014, 2013



Technology Service Desk

Texas Woman's University

HDI Team Certified
2015, 2014, 2013
HDI Team Certified Pinnacle of Excellence
2018, 2017, 2016

The Asbury Group Integrated Technologies

The Asbury Group Integrated Technologies

HDI Team Certified Pinnacle of Excellence
2016



CCME Help Desk

The Carolinas Center for Medical Excellence

HDI Team Certified
2014



Getty Digital Help Desk

The J. Paul Getty Trust

HDI Team Certified Pinnacle of Excellence
2018, 2017



IT Technical Support Services

The J. Paul Getty Trust

HDI Team Certified
2015



ITS Help Desk

The J. Paul Getty Trust

HDI Team Certified Pinnacle of Excellence
2016



IT Service Desk

The Master's College

HDI Team Certified
2015



Information Technology

The Menninger Clinic

HDI Team Certified Pinnacle of Excellence
2018



Information Technology Team

The Menninger Clinic

HDI Team Certified Pinnacle of Excellence
2017



ITS Service Desk

The Unv of North Carolina at Greensboro

HDI Team Certified
2015



Ticketmaster Product Support

Ticketmaster

HDI Team Certified
2017



Ticketmaster Product Support - Archtics Team

Ticketmaster

HDI Team Certified Pinnacle of Excellence
2017



Ticketmaster Product Support - IT Team

Ticketmaster

HDI Team Certified Pinnacle of Excellence
2017



National Account Support Center

Time Warner Cable

HDI Team Certified
2013, 2012



National Account Support Center (NASC)

Time Warner Cable

HDI Team Certified
2014



Time Warner Cable IT Help Desk

Time Warner Cable

HDI Team Certified
2015



TWC IT Help Desk

Time Warner Cable

HDI Team Certified
2014



DOJ/OJP/OCIO

TMR

HDI Team Certified Pinnacle of Excellence
2018



NSN

TORO National Support Network

HDI Team Certified Pinnacle of Excellence
2018



Toro National Support Network

TORO National Support Network

HDI Team Certified
2015



TORO National Support Network

TORO National Support Network

HDI Team Certified
2016, 2013
HDI Team Certified Pinnacle of Excellence
2019

Toro NSN

TORO National Support Network

HDI Team Certified Pinnacle of Excellence
2016



Service Desk

Townsville City Council

HDI Team Certified
2013, 2013



Agent Technical Support

Transamerica

HDI Team Certified
2018



Treasury Wine Estates Service Desk

Treasury Wine Estates

HDI Team Certified
2014



VintraConnect Service Desk

Treasury Wine Estates

HDI Team Certified
2014



DIATU

TRF1

HDI Team Certified Pinnacle of Excellence
2018



Tribune Technology Service Desk

Tribune Technology

HDI Team Certified
2013



Technical Support and Network Operations Center

Tulane University

HDI Team Certified
2018



Court Support

Tyler Technologies

HDI Team Certified
2015



Eagle Recorder

Tyler Technologies

HDI Team Certified
2015



EnerGov

Tyler Technologies

HDI Team Certified
2015



Energov Support

Tyler Technologies

HDI Team Certified
2017



Incode Tax Support Team

Tyler Technologies

HDI Team Certified Pinnacle of Excellence
2016



Infinite Visions

Tyler Technologies

HDI Team Certified
2015



Munis Technical Support

Tyler Technologies

HDI Team Certified
2013



New World Public Safety Support Services

Tyler Technologies

HDI Team Certified Pinnacle of Excellence
2017



Eagle Tax Support

Tyler Technologies, Inc.

HDI Team Certified
2016



U


ACT Help Desk

UC San Diego

HDI Team Certified
2015



ACT - Telecom Cust Support/Directory Svcs

UCSD

HDI Team Certified
2015



IT Support Center

UF Health

HDI Team Certified
2015
HDI Team Certified Pinnacle of Excellence
2016

Technical Support Center

UF Health

HDI Team Certified
2017, 2014



UFCU Service Desk

UFCU

HDI Team Certified
2019, 2018



UL PureSafety Support

UL Workplace Health and Safety

HDI Team Certified
2012



UL WHS Support

UL Workplace Health and Safety

HDI Team Certified
2015



UL Workplace Health and Safety Support

UL Workplace Health and Safety

HDI Team Certified
2014



ITS Svc Desk - Frontline Suppt Svcs Team

UNC - Chapel Hill

HDI Team Certified
2015



UL

Underwriter's Laboratories

HDI Team Certified
2016



UFCU Service and Support Team

United Federal Credit Union

HDI Team Certified
2017



United Federal Credit Union Service Desk

United Federal Credit Union

HDI Team Certified
2015



United Federal Credit Union Svc & Support

United Federal Credit Union

HDI Team Certified
2016



United Federal Service Desk

United Federal Credit Union

HDI Team Certified
2014



Unitedfcu

United Federal Credit Union

HDI Team Certified
2013



SPAWARSYSCEN Atlantic, Enterprise Service Desk

Universal Consulting Services, Inc.

HDI Team Certified
2019



IT Express

University of California, Davis

HDI Team Certified
2013



IT Services Service Desk

University of Chicago

HDI Team Certified
2016



Office of Information Technology

University of Colorado Boulder

HDI Team Certified
2014



CAES OIT Field Services

University of Georgia

HDI Team Certified
2016, 2015
HDI Team Certified Pinnacle of Excellence
2019, 2017

CAES OIT Help Desk

University of Georgia

HDI Team Certified
2016, 2015



UGA CAES OIT Field Services

University of Georgia

HDI Team Certified Pinnacle of Excellence
2018



UGA CAES OIT Service Desk

University of Georgia

HDI Team Certified
2019, 2018



UKHC Service Desk

University of Kentucky HealthCare

HDI Team Certified
2015, 2014



IT Service Desk

University of Maryland University College

HDI Team Certified
2016



UMUC

University of Maryland University College

HDI Team Certified
2015



UMUC IT Service Desk

University of Maryland University College

HDI Team Certified
2014



IT Service Desk

University of Maryland University College (UMUC)

HDI Team Certified
2017



Information Technology Service Desk

University of Oklahoma Health Science Ctr

HDI Team Certified
2014



CSSD Technology Help Desk

University of Pittsburgh

HDI Team Certified
2019



Financial Information Systems

University of Pittsburgh

HDI Team Certified
2013



FIS Technical Services

University of Pittsburgh

HDI Team Certified
2016, 2015, 2014, 2012
HDI Team Certified Pinnacle of Excellence
2018, 2017

Help Desk

University of South Dakota

HDI Team Certified
2013



Lab & Classroom Team

University of South Dakota

HDI Team Certified
2013



Information Tech Srvs - Cust Support Ctr

University of Southern California

HDI Team Certified
2015



IT Service Desk

University of Texas Rio Grande Valley

HDI Team Certified
2018



Client Support Services Help Desk

University of Wyoming

HDI Team Certified
2013



AITS Service Desk

Unversity of Illinois,

HDI Team Certified
2018



NAVY 311

US Navy

HDI Team Certified
2013



V


Information Systems Service Desk

Valley Health System

HDI Team Certified
2018



Valvoline Customer Care

Valvoline

HDI Team Certified
2016



Valvoline Help Desk

Valvoline LLC

HDI Team Certified Pinnacle of Excellence
2017



SCIS Investigations

Vanguard Management Solutions

HDI Team Certified Pinnacle of Excellence
2018



Verdtek Technology Center

Verdtek, Inc

HDI Team Certified
2017



DOD JSP Mobile Team

Vertical Integrations Inc.

HDI Team Certified
2016



JSP Mobile Team

Vertical Integrations Inc.

HDI Team Certified
2016



North America IT Systems Support

Victaulic

HDI Team Certified
2013



VOCC East Team

Visa

HDI Team Certified
2018



Vitas Help Desk

Vitas Healthcare Corp.

HDI Team Certified
2013



FAST

VOYA

HDI Team Certified
2018



W


Service Desk

W.C. Bradley Co.

HDI Team Certified Pinnacle of Excellence
2017



IT Call Center

Wabash National Parts

HDI Team Certified
2014



Information Systems Service Desk

Wake Forest University

HDI Team Certified
2014, 2013



ITS User Support Group

Weill Cornell Medical Center

HDI Team Certified
2013



IT Service Desk

Welk Resorts

HDI Team Certified
2018



Technology Connection

Wells Fargo & Co.

HDI Team Certified
2015



WellSpan Service Desk

WellSpan Health

HDI Team Certified
2016



IT Help Desk

Western Carolina University

HDI Team Certified
2017, 2016, 2015, 2014
HDI Team Certified Pinnacle of Excellence
2018

uTech Support Center

Western Illinois University

HDI Team Certified
2014, 2013



Technical Support Services

Western Kentucky University

HDI Team Certified
2013



Desktop & Mobile Support

Whataburger

HDI Team Certified
2016, 2015



Whataburger

Whataburger

HDI Team Certified
2016



Global Help Desk

Whole Foods Market, Inc.

HDI Team Certified
2013



Whole Foods Market Global Helpdesk

Whole Foods Market, Inc.

HDI Team Certified
2014



Technical Support Center - Tier I

Winston & Strawn

HDI Team Certified
2014



eBusiness Support Team

Workers' Compensation Board - Alberta

HDI Team Certified
2016



Help Desk / Operations

WVNET

HDI Team Certified
2014, 2013



WVNET Network Operations Staff

WVNET

HDI Team Certified
2016



Y


ITS Support Center

Yale University

HDI Team Certified
2017



Yale University

Yale University

HDI Team Certified
2013



Yale University Help Desk

Yale University

HDI Team Certified
2014



ITS Service Desk

YNHH (Yale New Haven Health)

HDI Team Certified
2016



Yale New Haven Health

YNHH (Yale New Haven Health)

HDI Team Certified Pinnacle of Excellence
2019



Yale New Haven Health System Service Desk

YNHH (Yale New Haven Health)

HDI Team Certified Pinnacle of Excellence
2017