Hear Buff Scott and Jim Bolton discuss the keys to success for implementing problem management and provide insight and tips for overcoming common roadblocks. This webinar will explore many important topics, such as the foundational elements that need to exist, the data you should be capturing, staffing for problem management, and ensuring the process is adopted by the organization.
Attendees will also learn how effective problem management can bring value to an organization by impacting key metrics, such as reducing downtime and improving service delivery.
This HDI vChapter and webcast event is for HDI members only. HDI membership brings you a value of belonging to a community bigger than yourself. Including discounts on HDI's Annual Conference & Expo, special events, training and certification, access to industry reports and publications, networking opportunities, online discussion forums, webcasts – like this one – and more, HDI membership provides you and your organization with innumerable benefits and incredible value.
If you’re not already a member, Join Now