Future Forward: Executive Strategy in a New Complex World

with Roy Atkinson , Patti Blackstaffe
Tuesday, Apr 21, 2020


If your organization’s goal is to reduce friction so your customers can experience your products and services in new and exciting ways, you’re going to need to rethink how and why you’re doing what you’ve always done. More and more people are gaining access to new ways of connecting, taking matters into their own hands, and solving problems with a single click. They want responsive, immediate, and empathetic solutions to their problems.

“How we have always done things” may be the biggest catalyst for industry extinction. Join us to learn more about how you can start thinking “Future Forward” – setting your approach, building your resiliency system, and identifying processes to stop or improve – as you get ready for a complex, unpredictable future.

Attendees will learn:

  • A strategic approach for transformation
  • A systematic approach to your lessons learned
  • Evaluating what needs to change

View the Webcast Recording

About Our Speaker(s)

Roy Atkinson
Group Principal Analyst
Roy Atkinson serves as CEO and Principal Advisor for Clifton Butterfield, LLC, a business advisory practice, and is one of the top influencers in the service and support industry. He is a Fellow of the Institute for Digital Transformation and a member of the HDI Strategic Advisory Board. Roy received the HDI Lifetime Achievement Award in 2019. He holds a master’s certificate in advanced management strategy from Tulane University’s Freeman School of Business. Follow him on Twitter @RoyAtkinson
Patti Blackstaffe
CEO, Strategic Sense
With years of international corporate experience, Patti Blackstaffe doesn’t just facilitate leaders in transforming their organizations. As CEO of Strategic Sense Inc. and Co-Founder for the leadership development group GlobalSway, she unlocks potential for executives, leaders, and companies preparing for an ever-increasing focus on digital technology. She’s obsessed about connecting humans with technology for amplifying wild collaboration, obliterating silos, and inspiring compelling experiences. When she’s not leading digital leadership initiatives and organizational restructuring, she is an industry advisor for the Business Technology, Management and Analytics Program within the Haskayne School of Business at the University of Calgary, a gallery-showing artist, and she dabbles in spatial computing and augmented reality.