with
Tim McElgunn
Oct 3, 2023 - 2:00 p.m. EST
Join HDI Principal Analyst Tim McElgunn, Freshworks’ Ken Gonzalez, and a panel of industry experts on October 3 to discuss how GenAI can help enterprises level up service delivery across the organization. Explore use cases on how IT departments are extending their skills,...
with
Tim McElgunn,
Douglas Rabold
Aug 15, 2023 - 1:00 p.m. EST
Join us on Tuesday, August 15th at 1PM ET to hear from a panel of industry thought leaders to assess the current state of the art for large language models in IT service and support. Register now!
with
David Flesh,
Tim McElgunn,
Stephen Paskel,
Roy Atkinson
Jun 20, 2023 - 2:00 p.m. EST
Join us on Tuesday, June 20 at 2PM ET for an in-depth exploration of the challenges created by increasing IT and organizational complexity and the tactical and strategic steps required to meet those challenges.
Register now!
with
Tim McElgunn,
Jason Turner,
Mike Gutierrez,
Kristi Lawrence
May 16, 2023 - 2:00 p.m. EST
Join us on Tuesday, May 16th at 2PM ET to learn how to build a resilient tech support culture and why it is critical to your team’s success
Register now!
with
Matt Peters,
Michael Azoff,
Marc Seybold,
Tim McElgunn
Apr 11, 2023 - 4:00 p.m. EST
Join us on Tuesday, April 11th at 2PM ET to hear from a panel of industry thought leaders to assess the current state of the art for large language models in IT service and support. Register now!