Same great event, new name – in 2020, HDI Conference & Expo will become SupportWorld Live! Backed by the most respected association for technical support and service management, and powered by your insights, expertise, and strategic guidance, SupportWorld Live will gather together thousands of service and support professionals for a week of networking, learning, professional development, and strategic growth. Join us as we become SupportWorld Live!
We’re building a program that brings together strategic guidance and real-world experience to inform support and service management leaders who want to take their organizations and careers to the next level. We invite all support and service management professionals to submit up to two proposals. If you have an idea for a session that will provide unique insights, practical strategies, and specific takeaways for improving the customer and employee experiences, service operations, service management, or technology, submit your proposal today!