Desktop Support Technician in a Nutshell

It can be a challenge to find professionals that have the right mix of technical and customer service skills to be successful as desktop support technicians (DSTs). Learn about the requirements and expectations for DSTs so you can better address the hiring challenge from both the recruiting and job hunting sides of the equation.

Click to view in full size

Click to view in full size


Would you like us to notify you when the next infographic is available? Subscribe to our Weekly Digest via the HDI Subscription Center.

HDI members have access to current, actionable research for the Technical Service and Support industry. Learn more about HDI membership.


Upcoming Webcasts