by
Team HDI
Date Published October 15, 2014 - Last Updated 2 Years, 206 Days, 1 Hour, 38 Minutes ago
It can be a challenge to find professionals that have the right mix of technical and customer service skills to be successful as desktop support technicians (DSTs). Learn about the requirements and expectations for DSTs so you can better address the hiring challenge from both the recruiting and job hunting sides of the equation.
Tag(s): business of support, supportworld, infographic, staffing, workforce enablement, desktop support
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