In last week's #HDIchat, we tackled Windows 10 deployment. Deploying a new operating system doesn’t happen overnight; in fact, one chat participant estimated one to two years to completion. How far along are you? What’s your plan? What are the pleasant—and unpleasant—surprises? Who's responsible for the rollout?
Read the recap to hear what participants had to say, and then keep the conversation going on HDIConnect!
Join us again this Friday, September 23, for our next #HDIchat (topic: ITSM tools)!
Roy Atkinson is HDI's senior writer/analyst, acting as in-house subject matter expert and chief writer for SupportWorld articles and white papers. Roy is a member of the HDI International Certification Standards Committee and a former facilitator of the HDI Desktop Support Advisory Board, as well as cohost of the very popular #custserv (customer service) chat on Twitter. Roy's a certified HDI Support Center Manager, and he studied advanced management strategy at Tulane University’s Freeman Graduate School of Business. Find him on Twitter @HDI_Analyst.