These teams and organizations reflect some of the best ideas in IT service and support.

by Team HDI
Date Published March 1, 2023 - Last Updated 2 Days, 4 Hours, 32 Minutes ago

At HDI Supportworld Live in Las Vegas, we will unveil the winners of the HDI Awards. This important awards program honors the best of the best of the IT service and support industries. While you’ll have to wait until SupportWorld Live later this spring to see who will win the awards, we’re happy to announce here the team and organizational finalists.

(To see the individual award finalists, click here.)

Best Customer Experience

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Encompass Health ITG

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Municipal Property Assessment Corporation (MPAC) 

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Unisys

Best Service and Support Culture

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Paychex

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PSCU IT Service Desk

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Unisys

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WBM Technologies LP

Best Service and Support Organization

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Infinite Campus Support

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Nationwide Insurance

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Unisys

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WBM Technologies LP

 

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When I Work

Best Service Improvement Initiative

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PSCU IT Service Desk

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SitusAMC IT Service Desk

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Unisys for CommonSpiritHealth

Best Use of Technology

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Fidelity Investments

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Ivanti and Service Corporation International (SCI)

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PSCU IT Service Desk

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Unisys

To learn more about the HDI awards, click here. To register for Supportworld Live, being held April 30 - May 5 in Las Vegas, click here.

Tag(s): supportworld, support models, best practice

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