Join a team of technical support, service management and experience management leaders who share their knowledge with the HDI community. Be the thought leader others follow!

by The Editors
Date Published December 6, 2023 - Last Updated February 16, 2024

The technical support, service management, and experience management profession is always evolving, and both established and aspiring leaders must rely on information and advice from their peers to stay on top of the latest trends.

HDI provides up-to-date educational, informative insights and guidance on technical support, service management, and experience management strategy and operations. We rely on seasoned pros, like you, who are willing to share those insights and that guidance based on their personal experience in the industry.

For our annual Featured Contributor program, we bring together a team of thought leaders who can provide at least six articles (~1,500 words) in the coming calendar year. Contributors will coordinate with our editorial team on topic ideas, deadlines, and drafts. In return, we’ll tag you on social media, feature your submissions in SupportWorld, and grant one complimentary Standard conference pass to either SupportWorld Live 2024 or Service Management World 2024!

If you'd like to join the Featured Contributor team, we're accepting submissions until January 6, 2024. We’ll reveal the 2023 roster in mid-January.

Tag(s): supportworld, community, industry, IT service management, technical support


More from The Editors :