Date Published November 29, 2023 - Last Updated 9 Days, 17 Hours, 29 Minutes ago
The technical support and service management profession is in a state of flux, and the only way to stay on top of the rapid pace of change is to learn at an even quicker pace. That’s why those who make a career in technical support and service management rely on their peers for advice and information.
Each year, HDI puts together a list of the top thought leaders in technical support and service management, and we want to hear from you! Who are the technical support, service management, and experience management thought leaders you follow on LinkedIn and X (formerly Twitter)? Who inspires you to be a better leader, or shares creative ideas that help you make improvements in your support organization? Who keeps you abreast of the latest trends? Let us know by nominating your favorite thought leaders!
Those with the most votes will make the list of the HDI Top 25 Thought Leaders of 2024!
To nominate a contact center thought leader, complete the form below or click here. Nominations are due by January 6, 2024!