I am the coach that will take you to the gym, not just send you there. I am the author of the book Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top. I have over 30 years of business, management, and training experience in the computer and electronics industries. I have owned several successful businesses, managed several successful IT and MSP service companies, and coached or mentored many more around the world. I am a thought leader on Agile as applied to Business Strategy and as applied to Service Delivery processes. I'm well-known author, speaker, and trainer on these subjects at industry conferences and in the IT consulting community for Small and Medium-sized Businesses. I holds degrees in Electrical Engineering Technology and Automated Manufacturing Technology.