Mike Rabinowitz is an experienced certified trainer. He spent the first part of his career as a New York City Police Officer. He calls it "the ultimate learning ground for communication skills." He also got involved in educating people in the community through meetings, lectures, and lots of face-to-face communication. After a ten-year police career, Mike now has eighteen years of experience in the world of IT support and customer service. He spent eight years learning his craft with companies such as Carolina Medical Center and Bank of America as a field technician, team leader, manager, assistant VP, and trainer. Using his "street corner" approach and his passion for helping people learn the tools that allows them to stay motivated, Mike can be depended upon to combine his real life work experience and process knowledge to help companies get the most out of their training dollars.