Nate Brown



Nate is the co-founder of CX Accelerator. While customer service is his primary expertise, Nate is able to leverage experience in professional services, marketing, and sales to connect dots and solve the big problems. From authoring and leading a customer experience program, to journey mapping, to managing a complex contact center, Nate is always learning new things and sharing with the CX community. Follow Nate on Twitter @CustomerIsFirst.

Recent articles

  • Gamification: The Key to Support Center Employee Engagement
  • Create a Customer Experience Powerhouse: The Role of Customer Service
  • Customer Service at Sea