Edward Gray



I am a support generalist in higher education. I am also an accredited trainer for ITIL 4, LeanIT, and VeriSM. I have several certifications, including KCS, SCTL, DSM, SCM, ITIL 3 and 4, LeanIT, and VeriSM. More information is available on my website, http://www.edwardgray.com.

Recent articles

  • Measuring Success: An Introduction to Metrics