HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Mar 03, 2015 - Mar 03, 2015
HDI, Virtual Classroom
KCS Foundation Price: $795.00   Member price: $695.00
Sold Out.
Join the wait list.
Mar 04, 2015 - Mar 06, 2015
Alpharetta, GA
KCS Principles Price: $1695.00   Member price: $1595.00
Mar 05, 2015 - Mar 06, 2015
San Francisco, CA
HDI Support Center Analyst Price: $1495.00   Member price: $1395.00
Mar 09, 2015 - Mar 10, 2015
Atlanta, GA
HDI Support Center Analyst Price: $1495.00   Member price: $1395.00
Mar 10, 2015 - Mar 12, 2015
HDI, Virtual Classroom
HDI Support Center Manager Price: $1995.00   Member price: $1895.00
Only 8 seats left
Mar 11, 2015 - Mar 13, 2015
Ottawa, ON
KCS Principles Price: $1695.00   Member price: $1595.00
Mar 16, 2015 - Mar 17, 2015
Oak Brook, IL
Coaching Skills for Quality Support Price: $1695.00   Member price: $1595.00
Mar 16, 2015 - Mar 17, 2015
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1495.00   Member price: $1395.00
Mar 16, 2015 - Mar 18, 2015
HDI, Virtual Classroom - BETA
KCS Principles Price: $847.50   Member price: $847.50
Mar 17, 2015 - Mar 20, 2015
San Diego, CA
Workforce Management Boot Camp Price: $2995.00   Member price: $2995.00
Mar 18, 2015 - Mar 20, 2015
Ottawa, ON
HDI Support Center Manager Price: $1995.00   Member price: $1895.00
Mar 18, 2015 - Mar 18, 2015
HDI, Virtual Classroom
HDI Customer Service Representative Price: $895.00   Member price: $795.00
Mar 22, 2015 - Mar 24, 2015
Las Vegas, NV
HDI Desktop Support Manager Price: $1995.00   Member price: $1895.00
Mar 22, 2015 - Mar 24, 2015
Las Vegas, NV
HDI Support Center Manager Price: $1995.00   Member price: $1895.00
Mar 22, 2015 - Mar 24, 2015
Las Vegas, NV
KCS Principles Price: $1695.00   Member price: $1595.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.