HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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May 28, 2015 - May 29, 2015
Coronado, CA
HDI Technical Support Professional Price: $747.50   Member price: $747.50
Only 6 seats left
May 28, 2015 - May 29, 2015
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1695.00   Member price: $1595.00
Sold Out.
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Jun 01, 2015 - Jun 02, 2015
Atlanta, GA
HDI Support Center Team Lead Price: $1695.00   Member price: $1595.00
Jun 01, 2015 - Jun 02, 2015
Irvine, CA
HDI Support Center Team Lead Price: $1695.00   Member price: $1595.00
Jun 02, 2015 - Jun 03, 2015
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1495.00   Member price: $1395.00
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Jun 03, 2015 - Jun 05, 2015
Dallas, TX
HDI Desktop Support Manager Price: $1995.00   Member price: $1895.00
Jun 04, 2015 - Jun 05, 2015
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1695.00   Member price: $1595.00
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Join the wait list.
Jun 08, 2015 - Jun 09, 2015
Atlanta, GA
HDI Support Center Analyst Price: $1495.00   Member price: $1395.00
Jun 08, 2015 - Jun 09, 2015
Arlington, VA
Coaching Skills for Quality Support Price: $1695.00   Member price: $1595.00
Jun 10, 2015 - Jun 12, 2015
Atlanta, GA
HDI Support Center Manager Price: $1995.00   Member price: $1895.00
Jun 10, 2015 - Jun 12, 2015
Minneapolis, MN
HDI Support Center Manager Price: $1995.00   Member price: $1895.00
Jun 10, 2015 - Jun 10, 2015
HDI, Virtual Classroom
KCS Foundation Price: $795.00   Member price: $695.00
Jun 10, 2015 - Jun 11, 2015
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1495.00   Member price: $1395.00
Jun 11, 2015 - Jun 11, 2015
HDI, Virtual Classroom
Support Center Metrics and Measurements Price: $695.00   Member price: $645.00
Jun 15, 2015 - Jun 16, 2015
Dallas, TX
HDI Support Center Team Lead Price: $1695.00   Member price: $1595.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.