Is it just us or does it feel like the past few weeks have actually been months? These are certainly extraordinary times and we, the HDI team, are here to serve and support you.
Our goal has always been to deliver information that is accessible, practical, and helps you navigate your current reality. At no time has HDI been more dedicated to this mission than we are now.
The HDI Community is a very connected and tight-knit one. Let's lean on one another during these difficult times and make our community collectively stronger together.
Stay Connected with the Community
HDI Connect | LinkedIn | Facebook | Twitter
Confidence, not arrogance, defines the best support agents. Discover how self-assured...
Discover two powerful ways technology professionals can combat burnout and refill...
Discover how agentic AI and the Knowledge-Centered Service (KCS) framework can...
Discover HDI’s Rising Stars program, celebrating early-career professionals shaping...
Discover five key insights from HDI's "State of Tech Support in 2025" report. From AI...