Welcome to the HDI Training Experience

Specifically designed for service and support professionals looking to take their careers to the next level, The HDI Training Experience features five job- and skill-specific training courses that come with industry-recognized certifications, PLUS next-level networking with peers, instructors, and industry influencers. It’s more than just a training. It’s an experience.

What if we told you that HDI is “the most valuable experience after a college degree”? Bold statement, right?

Well in this case, it was one of your peers—Scott Robson, from the University of Saskatchewan—who hit us with that lofty praise.

See for yourself. Check out this quick video clip to see exactly what HDI training has done for Scott, and what it can do for you!

How Valuable Is HDI Training?
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So we have just one question before you dive in…are you ready to be experienced?

What You'll Get:

  • Access to four role- and job-specific certification training courses
  • Proven strategies and best practices from expert instructors
  • A comfortable and relaxed training environment with limited class sizes
  • Worldwide professional recognition by becoming HDI certified
  • New professional contacts through networking receptions
  • Exclusive takeaway content to immediately impact your support center

Who should attend…

Managers, supervisors, and executives responsible for:
  • Support Center Analysts
  • Support Center Team Leads
  • Support Center Managers
  • Support Center Directors

It’s also the most cost-effective professional development opportunity you’ll see all year. Several discounts are available—all adding up to as much as $800 discount! off the normal cost of HDI certification.