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HDI - ITSM Consulting Company

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
KCS Principles Price: $999.00
Guaranteed To Run
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Unlimited Seats
Dec 09, 2026 - Dec 11, 2026
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Guaranteed To Run
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Mar 09, 2027 - Mar 11, 2027
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
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Jun 02, 2027 - Jun 04, 2027
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
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Aug 10, 2027 - Aug 12, 2027
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
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Nov 03, 2027 - Nov 05, 2027
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description