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HDI - ITSM Consulting Company
 

Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
10/15 - - 10/16/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 20, 2026.
10/20 - - 10/22/26 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 25, 2026.
10/21 - - 10/23/26 HDI,, Virtual Classroom Experience Management and XLA® Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 26, 2026.
10/27 - - 10/28/26 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 01, 2026.
10/29 - - 10/30/26 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 03, 2026.
11/3 - - 11/4/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 08, 2026.
11/4 - - 11/6/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 09, 2026.
11/9 - - 11/10/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 14, 2026.
11/11 - - 11/13/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 16, 2026.
11/12 - - 11/3/26 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 17, 2026.
11/17 - - 11/18/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 22, 2026.
11/20 - - 11/20/26 HDI,, Virtual Classroom HDI Customer Service Representative $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 25, 2026.
11/30 - - 12/1/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 05, 2026.
12/1 - - 12/3/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 06, 2026.
12/2 - - 12/4/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 07, 2026.
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description