HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
7/7 - - 7/8/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 12, 2026.
7/8 - - 7/10/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 13, 2026.
7/9 - - 7/10/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 14, 2026.
7/14 - - 7/14/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 19, 2026.
7/15 - - 7/17/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 20, 2026.
7/16 - - 7/17/26 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 21, 2026.
7/21 - - 7/23/25 HDI,, Virtual Classroom Experience Management and XLA® Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 26, 2026.
7/23 - - 7/24/26 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 28, 2026.
7/29 - - 7/31/26 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on June 03, 2026.
8/4 - - 8/5/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on June 09, 2026.
8/5 - - 8/7/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on June 10, 2026.
8/11 - - 8/12/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on June 16, 2026.
8/12 - - 8/14/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on June 17, 2026.
8/13 - - 8/14/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on June 18, 2026.
8/18 - - 8/19/26 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on June 23, 2026.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description