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HDI - ITSM Consulting Company

Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
9/24 - - 9/26/25 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 30, 2025.
9/29 - - 10/1/25 HDI,, Virtual Classroom Experience Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 04, 2025.
9/29 - - 9/30/25 HDI,, Virtual Classroom Incident Management Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 04, 2025.
10/2 - - 10/3/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 07, 2025.
10/6 - - 10/8/25 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 11, 2025.
10/8 - - 10/10/25 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 13, 2025.
10/9 - - 10/10/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 14, 2025.
10/16 - - 10/17/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 21, 2025.
10/16 - - 10/17/25 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 21, 2025.
10/20 - - 10/22/25 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 25, 2025.
10/22 - - 10/24/25 HDI,, Virtual Classroom HDI Desktop Support Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 27, 2025.
10/24 - - 10/24/25 HDI,, Virtual Classroom HDI Customer Service Representative $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 29, 2025.
10/28 - - 10/29/25 HDI,, Virtual Classroom Experience Practitioner $1,999.00 $1,999.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 02, 2025.
11/3 - - 11/4/25 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 08, 2025.
11/4 - - 11/5/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 09, 2025.
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description