HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
2/25 - - 2/27/26 HDI,, Virtual Classroom Experience Management and XLA® Foundation $1,999.00 $1,999.00 Show class details
3/3 - - 3/4/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,699.00 $1,699.00 Show class details
3/4 - - 3/6/26 HDI,, Virtual Classroom HDI Support Center Manager $2,299.00 $2,299.00 Show class details
3/10 - - 3/11/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,799.00 $1,799.00 Show class details
3/11 - - 3/13/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,499.00 $2,499.00 Show class details
3/12 - - 3/13/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,899.00 $1,899.00 Show class details
3/17 - - 3/18/26 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 20, 2026.
3/19 - - 3/20/26 HDI,, Virtual Classroom Problem Management Principles $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 22, 2026.
3/24 - - 3/25/26 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 27, 2026.
3/31 - - 4/1/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 03, 2026.
4/1 - - 4/3/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 04, 2026.
4/6 - - 4/7/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 10, 2026.
4/8 - - 4/10/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 11, 2026.
4/14 - - 4/15/26 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 18, 2026.
4/14 - - 4/15/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 17, 2026.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description