Celebrate Your Accomplishments with the HDI Team Certified AwardHDI Team Certified 2018

What’s better than having a team full of HDI-certified employees? Promoting your superior knowledge and competence with the HDI Team Certified Award! If your support team includes four or more members where at least 80% of them are HDI-certified, the HDI Team Certified Award can be yours!

It’s tangible proof that your support center is equipped with the skills to elevate the customer experience. Show your organization, your customers, and your competition that your team places the highest value on quality technical support.

Apply for the Award

The application process is quick, easy, and free! If your team meets the criteria, you’ll officially become part of the HDI Team Certified community. Recipients will receive:

  • HDI Team Certified Award with the designated year (this crystal award is optional to recipients and can be ordered for $200)
  • The use of the HDI Team Certified Award logo
  • Full permission to promote their achievement to their internal and external customers
  • Public recognition through HDI's website, emails, and other forms of outreach to our tech support community

Apply for the award

HDI Team Certified Pinnacle of Excellence AwardHDI Team Certified Pinnacle of Excellence Award

Sure, 80% HDI certified is a remarkable feat, but why settle? Why not make it a full 100%? A team of trained and certified tech support

professionals—from frontline staff to managers and directors—leads to an elevated customer experience, and ultimately, organization-wide success.

The HDI Team Certified Pinnacle of Excellence Award is for support centers with four or more employees where every member has earned HDI certification. Use the same application link above to get recognition for this outstanding achievement.

Meet the HDI Team Certified Award recipients.

Not enough HDI-certified employees to qualify? No problem! Check out our courses to see what certifications can benefit your team.

HDI Support Center Best Practices Assessment