How Storytelling Can Help IT Service and Support Managers
July 5, 2021

An intrinsic part of being human is the ability to tell stories, and managers...

What Will Be the Next New Normal in Cloud Software Security?
June 30, 2021

Accelerated moves to the cloud made sense at the height of the pandemic --...

I Redefined Success to Include Capturing Moments of Joy With My Family
June 29, 2021

A poignant movie distills an important lesson for one IT service and support industry...

IT Should Closely Align with HR to Shape the Future of Work
June 28, 2021

COVID-19 has given rise to a slew of new trends in onboarding, offboarding, remote...

Top 6 Ways to Help IT-Business Alignment in Your Organization
June 23, 2021

IT-business alignment essentially refers to internal organizational coordination in...