Leading the technical support field with tips and insights from experts around the globe, exclusive research, and strategies for all segments of the industry, HDI's SupportWorld helps you become the expert in technical support and service management. Here you’ll find information on:
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Even for seasoned professionals, the ability to communicate effectively with...
As a leader in service and support, you have direct impact on the career development...
The ability to improve is a critical capability for the modern IT organization.
Leaders are facing quickly advancing technologies that will transform all areas,...
Meet the industry experts and practitioners who want to help technical support and...