There are many ways for you to continue your professional development. If you particiapte in any HDI-offered activity, it will automatically be added to your professional development transcript. Below you'll find a complet list of pre-approved activites and ideas. To narrow the range of ideas listed, use the category selector or enter text into the keywords field. Then click the search button.
There are many ways for you to continue your professional development. If you particiapte in any HDI-offered activity, it will automatically be added to your professional development transcript. Below you'll find a complet list of pre-approved activites and ideas. To narrow the range of ideas listed, use the category selector or enter text into the keywords field. Then click the search button.
Matching Ideas
Attend a HDI Forum Meeting
Professional Activities,
10 PDUs
Add this activity
Forums are for idea sharing and networking, these are HDI sponsored events.
Most groups meet two to three times per year.
Documentation Requirements: HDI would be able to comfirm attendant from their roster at each Forums event.
Attend a HDI Forum Meeting
Attend an industry conference
Professional Activities,
15 PDUs
(actual PDUs to be awarded upon review)
Add this activity
Attend an industry conference, excluding the HDI Annual Conference and Service Management World Conference and Expo.
Documentation Requirements: Please provide information showing your registration and attendance at the conference. If approved, then the final number of PDUs will be assigned.
Attend an industry conference
Attend HDI Annual Conference
Professional Activities,
15 PDUs
Add this activity
Professionals come together for the most comprehensive training conference in the industry.This elite event provides you with first-class technical service and support training sessions, extraordinary keynote speakers, and opportunities to network with your peers.
Documentation Requirements: Proof of registration.
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Attend HDI Local Chapter meeting
Professional Activities,
1 PDUs
per meeting
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HDI supports a massive community of local chapters located all across the United States and Canada. Membership in a local chapter is a fantastic way to stay connected with other industry professionals in your area, allowing you to network, interface, and collaborate with like-minded colleagues during regularly held chapter meetings.
Documentation Requirements: In the activity description, please provide the name of the chapter and the date of the meeting.
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Attend HDI Local Chapter Officer Summit
Professional Activities,
10 PDUs
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Officer summits result in significant improvements in leadership skills for individual officers, member benefits, better understanding of chapter roles, volunteer positions and an overall understanding of the service and support industry.
The Local Chapter Officers Summit is an opportunity to:
- Enhance leadership skills necessary for volunteering in the HDI chapter organizations and promoting these skills into our every day work environment
- Learn best practices from other chapter officers to apply to newly formed, but growing and vibrant local chapters
- Develop key relationships with service and support industry leaders
- Improve personal networking contacts with industry peers and future leaders of our support industry
- Improve personal skill sets for leadership, financial understandings and community involvements that bring to the community a better, well-rounded individual
Documentation Requirements: Provide the date of the summit that you attended.
Attend HDI Local Chapter Officer Summit
Attend Service Management World Conference
Professional Activities,
10 PDUs
Add this activity
Service Management World is the latest step on HDI’s long service management journey. Combining interactive, outcome-oriented education and meaningful networking, Service Management World will explore the strategic and tactical elements of the optimal service management strategy for your IT operation and across the enterprise.
Documentation Requirements: Proof of registration.
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Publish a book
Professional Activities,
20 PDUs
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Write and publish a book applicable to our industry.
Documentation Requirements: Please specify the book name and ISBN.
Publish a book
Speak at a local chapter meeting
Professional Activities,
5 PDUs
per meeting
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Speak on a topic at a local chapter meeting.
Documentation Requirements: Please specify the chapter name, topic, and date of meeting.
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Speak at an HDI conference
Professional Activities,
10 PDUs
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Gain credit for your speaking engagement at either the HDI Annual Conference or Service Management World.
Documentation Requirements: Please specify the session title, conference name, and date.
Speak at an HDI conference
Support Center Metrics and Measurements
HDI Education,
6 PDUs
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Learn the metrics you should use to measure individual, team, and organizational performance.
Documentation Requirements: This activity will be automatically added to your transcript upon course completion.
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