HDI Membership

Why become a member?

HDI members are a highly engaged community of technical service and support professionals who share a passion for achieving their career goals while optimizing the success of their support centers. They’re united by a common objective, by a regard for their industry, and by a camaraderie not seen in any other ITSM membership organization.

With unmatched membership value, HDI empowers you with the resources to own your success and reach your career potential – all while elevating the customer experience and making business more productive.

So get ready to supercharge your career, build your support network, and obtain the latest industry wisdom through members-only access to:

  • Discounts on skill- and career-enhancing conferences, digital and live events, certification, training, services, and more.
  • Trending industry publications to keep you on the industry forefront as you validate, benchmark, improve customer service, and increase your personal value to your employer.
  • A new world of networking to learn best practices and leverage the experience of esteemed industry leaders and experts.