At HDI, we know what it's like to want to reach the next level in your career, to need to have access to a strong base to build a professional network, and find a reliable place to turn to when you need the most current industry information and resources.
Fortunately, HDI offers various levels of membership to help you achieve those goals. Designed to help you become the technical service and support professional you were meant to be, HDI membership also provides you with plenty of opportunities to network, engage, and have a blast along the way!
Joining the HDI community is as simple as creating a free account. As a Community Connection member, you can receive regular e-newsletters and digests with valuable information about the technical support industry, participate in industry-specific discussions on HDIConnect, and maintain your professional transcript of HDI certifications and activities.
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Sharing and Learning with Industry Leaders
HDI Forums are strategic groups of industry leaders who meet face-to-face several times per year to network, exchange ideas, discuss support center issues and challenges, and share benchmarking ideas with peers who work in similar industries or share similar responsibilities.
Collaborate with other technical service and support professionals throughout the year by attending multiple live meeting events with HDI Forums!
Get Involved at a Local Level
HDI local chapter membership is a fantastic way to stay connected with other industry professionals in your area, allowing you to network, interface, and collaborate with like-minded colleagues during regularly held chapter meetings.
But HDI local chapter membership isn't just for those who live close to an existing chapter: the HDI local chapter membership has gone virtual! Get involved with the HDI vChapter to stay connected in a simulated environment.
Real HDI Success Stories
"HDI has been an invaluable resource for me in my career. I was first exposed to HDI in 1998, when I was hired as a help desk analyst. I immediately...