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HDI - ITSM Consulting Company

Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
On Demand - , HDI Support Center Team Lead $949.00 $949.00 Show class details
On Demand - , HDI Support Center Analyst $849.00 $849.00 Show class details
On Demand - , KCS Foundation $549.00 $549.00 Show class details
On Demand - , HDI Customer Service Representative $549.00 $549.00 Show class details
On Demand - , KCS Principles $999.00 $999.00 Show class details
On Demand - , HDI Desktop Advanced Support Technician $899.00 $899.00 Show class details
6/9 - - 6/10/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,799.00 $1,799.00 Show class details
6/10 - - 6/12/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,499.00 $2,499.00 Show class details
6/11 - - 6/12/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,899.00 $1,899.00 Show class details
6/15 - - 6/17/26 HDI,, Virtual Classroom KCS Principles $1,999.00 $1,999.00 Show class details
6/16 - - 6/17/26 HDI,, Virtual Classroom Problem Management Principles $1,899.00 $1,899.00 Show class details
6/18 - - 6/18/26 HDI,, Virtual Classroom Mastering QA for IT Support & Service Teams $999.00 $999.00 Show class details
6/25 - - 6/26/26 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,799.00 $1,799.00 Show class details
6/25 - - 6/25/26 HDI,, Virtual Classroom Coaching for Quality & Capability in the Support Center $999.00 $999.00 Show class details
6/26 - - 6/26/26 HDI,, Virtual Classroom HDI Customer Service Representative $999.00 $999.00 Show class details
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description