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HDI 2010 Roadshow

Travel budgets cut? No problem.

Training dollars reduced? Forget about it.

HDI is bringing the best-of-the-best from our 2010 Conference directly to you. The one day mini-conference is designed to provide customer service representatives, desktop support technicians, support center analysts, team leads, supervisors, and managers insightful information regarding the critical skills required to provide superior customer support.

 

April 12-15  |  San Francisco


JW Marriott Union Square
500 Post Street
San Francisco, CA 94102


HDI Certification Courses

HDI Support Center Manager
April 12-14

HDI Support Center Director
April 12-14

Knowledge Management Foundations: KCS Principles
 
HDI Support Center Team Lead
 

One-Day Conference

Thursday, April 15th
$395 per person | $295 for HDI Members


 

May 4-7  |  Dallas


Westin Park Central Dallas
12720 Merit Drive
Dallas, TX 75251
 


One-Day Conference

Tuesday, May 4th
$395 per person | $295 for HDI Members

 

HDI Certification Courses

HDI Support Center Analyst
May 5-6

HDI Support Center Manager
May 5-7

HDI Support Center Director
May 5-7

Knowledge Management Foundations: KCS Principles
May 5-7


June 14-17  |  Chicago


9300 Bryn Mawr Avenue
Rosemount, Illinois 60018
 
Hotel Reservations:
A special event rate of $199.00 single/double occupancy has been reserved for HDI Road Show attendees. To make reservations, please call 800-228-9290 and reference the HDI rate.   

Hotel sleeping rooms will be held until March 11, 2010 and will be based upon availability after this date.
 
 

One-Day Conference

Monday, June 14th
$395 per person | $295 for HDI Members
 
 

HDI Certification Courses

HDI Support Center Team Lead
June 15--16

HDI Support Center Manager
June 15-17

HDI Support Center Director
June 15-17

Knowledge Management Foundations: KCS Principles
June 15-17