At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Feb 22, 2019 - Feb 22, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
Feb 25, 2019 - Feb 26, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00   Member price: $1,499.00
Feb 27, 2019 - Mar 01, 2019
HDI, Virtual Classroom
KCS Principles Price: $1,699.00   Member price: $1,599.00
Only 2 seats left
Mar 04, 2019 - Mar 05, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Mar 05, 2019 - Mar 07, 2019
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00   Member price: $2,799.00
Mar 06, 2019 - Mar 08, 2019
HDI, Virtual Classroom
ITIL® Foundation Price: $1,799.00   Member price: $1,699.00
Mar 11, 2019 - Mar 12, 2019
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1,599.00   Member price: $1,499.00
Only 4 seats left
Mar 13, 2019 - Mar 15, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00   Member price: $1,899.00
Only 1 seat left
Mar 18, 2019 - Mar 20, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
Only 5 seats left
Mar 22, 2019 - Mar 22, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00   Member price: $799.00
Mar 22, 2019 - Mar 22, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
Apr 01, 2019 - Apr 02, 2019
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,699.00   Member price: $1,599.00
Only 6 seats left
Apr 08, 2019 - Apr 09, 2019
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00   Member price: $1,599.00
Apr 16, 2019 - Apr 18, 2019
HDI, Virtual Classroom
KCS Principles Before Feb 18, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Feb 18, 2019:
Price: $1,699.00   Member price: $1,599.00
Apr 16, 2019 - Apr 18, 2019
HDI, Virtual Classroom
HDI Support Center Manager Before Feb 18, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Feb 18, 2019:
Price: $1,999.00   Member price: $1,899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description