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HDI - ITSM Consulting Company

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jul 17, 2025 - Jul 18, 2025
HDI, Virtual Classroom 		HDI Support Center Team Lead Price: $1,899.00
Guaranteed To Run
Only 8 seats left
Jul 22, 2025 - Jul 23, 2025
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00
Guaranteed To Run
Only 2 seats left
Jul 23, 2025 - Jul 25, 2025
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Jul 24, 2025 - Jul 25, 2025
HDI, Virtual Classroom 		Problem Management Principles Price: $1,999.00
Guaranteed To Run
Jul 30, 2025 - Aug 01, 2025
HDI, Virtual Classroom 		HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Only 6 seats left
Aug 05, 2025 - Aug 06, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,699.00
Guaranteed To Run
Only 4 seats left
Aug 06, 2025 - Aug 08, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Price: $2,299.00
Guaranteed To Run
Aug 13, 2025 - Aug 15, 2025
HDI, Virtual Classroom 		ITIL® 4 Foundation Price: $2,499.00
Guaranteed To Run
Aug 14, 2025 - Aug 15, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Price: $1,799.00
Aug 19, 2025 - Aug 20, 2025
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00
Aug 19, 2025 - Aug 21, 2025
HDI, Virtual Classroom 		HDI Desktop Support Manager Price: $2,299.00
Aug 20, 2025 - Aug 22, 2025
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Aug 22, 2025 - Aug 22, 2025
HDI, Virtual Classroom 		HDI Customer Service Representative Price: $999.00
Guaranteed To Run
Aug 26, 2025 - Aug 27, 2025
HDI, Virtual Classroom 		Service Level Management Principles Price: $1,999.00
Aug 27, 2025 - Aug 28, 2025
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Price: $1,929.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description