At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Apr 26, 2021 - Apr 28, 2021
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
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May 03, 2021 - May 04, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
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May 06, 2021 - May 07, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
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May 10, 2021 - May 11, 2021
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,499.00
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May 11, 2021 - May 12, 2021
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,599.00
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May 12, 2021 - May 14, 2021
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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May 17, 2021 - May 18, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
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May 19, 2021 - May 21, 2021
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
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Only 7 seats left
May 19, 2021 - May 20, 2021
HDI, Virtual Classroom
HDI Certified Instructor Price: $5,999.00
Only 2 seats left
May 24, 2021 - May 24, 2021
HDI, Virtual Classroom
Workforce Management Principles Price: $699.00
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Only 8 seats left
May 26, 2021 - May 28, 2021
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Only 4 seats left
Jun 01, 2021 - Jun 01, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Guaranteed To Run
Jun 02, 2021 - Jun 04, 2021
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Guaranteed To Run
Only 4 seats left
Jun 03, 2021 - Jun 04, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Guaranteed To Run
Jun 03, 2021 - Jun 04, 2021
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Guaranteed To Run
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description