At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Aug 04, 2020 - Aug 06, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,999.00
Aug 04, 2020 - Aug 06, 2020
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Aug 04, 2020 - Aug 06, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,999.00
Guaranteed To Run
Aug 04, 2020 - Aug 06, 2020
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
Guaranteed To Run
Only 2 seats left
Aug 05, 2020 - Aug 06, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
Guaranteed To Run
Aug 05, 2020 - Aug 06, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,899.00
Aug 05, 2020 - Aug 06, 2020
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,899.00
Aug 07, 2020 - Aug 07, 2020
HDI, Virtual Classroom
Incident Management Workshop Price: $799.00
Guaranteed To Run
Aug 10, 2020 - Aug 11, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Aug 17, 2020 - Aug 18, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Guaranteed To Run
Only 5 seats left
Aug 26, 2020 - Aug 28, 2020
HDI, Virtual Classroom
HDI Certified Instructor Price: $5,999.00
Aug 31, 2020 - Aug 31, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Sep 01, 2020 - Sep 02, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Sep 09, 2020 - Sep 11, 2020
HDI, Virtual Classroom
KCS Principles Before Jul 15, 2020:
Price: $1,599.00


On or after Jul 15, 2020:
Price: $1,699.00
Sep 09, 2020 - Sep 11, 2020
HDI, Virtual Classroom
HDI Support Center Director Before Jul 13, 2020:
Price: $2,799.00


On or after Jul 13, 2020:
Price: $2,899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description