At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Chat now
Search

Feb 24, 2021 - Feb 25, 2021
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,699.00
Feb 26, 2021 - Feb 26, 2021
HDI, Virtual Classroom
Workforce Management Principles Price: $799.00
Mar 01, 2021 - Mar 01, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Mar 02, 2021 - Mar 02, 2021
HDI, Virtual Classroom
KCS Foundation Price: $799.00
Guaranteed To Run
Mar 03, 2021 - Mar 05, 2021
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Mar 08, 2021 - Mar 09, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Mar 11, 2021 - Mar 12, 2021
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,799.00
Mar 11, 2021 - Mar 12, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Mar 15, 2021 - Mar 17, 2021
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Mar 22, 2021 - Mar 24, 2021
HDI, Virtual Classroom
HDI Desktop Support Manager Before Jan 25, 2021:
Price: $1,899.00


On or after Jan 25, 2021:
Price: $1,999.00
Mar 25, 2021 - Mar 26, 2021
HDI, Virtual Classroom
HDI Problem Management Professional Before Jan 28, 2021:
Price: $1,599.00
Guaranteed To Run


On or after Jan 28, 2021:
Price: $1,699.00
Guaranteed To Run
Only 8 seats left
Mar 29, 2021 - Mar 30, 2021
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Feb 01, 2021:
Price: $1,499.00


On or after Feb 01, 2021:
Price: $1,599.00
Apr 06, 2021 - Apr 06, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Before Feb 09, 2021:
Price: $799.00


On or after Feb 09, 2021:
Price: $899.00
Apr 07, 2021 - Apr 09, 2021
HDI, Virtual Classroom
HDI Support Center Manager Before Feb 10, 2021:
Price: $1,899.00


On or after Feb 10, 2021:
Price: $1,999.00
Apr 12, 2021 - Apr 13, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Feb 15, 2021:
Price: $1,399.00


On or after Feb 15, 2021:
Price: $1,499.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description