At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Nov 02, 2020 - Nov 04, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Guaranteed To Run
Nov 05, 2020 - Nov 06, 2020
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
Nov 05, 2020 - Nov 06, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Guaranteed To Run
Nov 06, 2020 - Nov 06, 2020
HDI, Virtual Classroom
Workforce Management Principles Price: $799.00
Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Nov 11, 2020 - Nov 12, 2020
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Nov 16, 2020 - Nov 17, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,699.00
Nov 16, 2020 - Nov 17, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Nov 19, 2020 - Nov 20, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Nov 30, 2020 - Dec 01, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Before Oct 05, 2020:
Price: $1,399.00


On or after Oct 05, 2020:
Price: $1,499.00
Nov 30, 2020 - Dec 01, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Oct 05, 2020:
Price: $1,599.00


On or after Oct 05, 2020:
Price: $1,699.00
Nov 30, 2020 - Nov 30, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Before Oct 05, 2020:
Price: $799.00


On or after Oct 05, 2020:
Price: $899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description