At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Jul 07, 2026 - Jul 08, 2026
HDI, Virtual Classroom
HDI Support Center Analyst Before May 12, 2026:
Price: $1,599.00


On or after May 12, 2026:
Price: $1,699.00
Jul 08, 2026 - Jul 10, 2026
HDI, Virtual Classroom
HDI Support Center Manager Before May 13, 2026:
Price: $2,199.00


On or after May 13, 2026:
Price: $2,299.00
Jul 09, 2026 - Jul 10, 2026
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before May 14, 2026:
Price: $1,699.00


On or after May 14, 2026:
Price: $1,799.00
Jul 14, 2026 - Jul 14, 2026
HDI, Virtual Classroom
HDI Support Center Team Lead Before May 19, 2026:
Price: $1,799.00


On or after May 19, 2026:
Price: $1,899.00
Jul 15, 2026 - Jul 17, 2026
HDI, Virtual Classroom
ITIL® 4 Foundation Before May 20, 2026:
Price: $2,399.00


On or after May 20, 2026:
Price: $2,499.00
Jul 16, 2026 - Jul 17, 2026
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before May 21, 2026:
Price: $1,699.00


On or after May 21, 2026:
Price: $1,799.00
Jul 21, 2026 - Jul 23, 2025
HDI, Virtual Classroom
Experience Management and XLA® Foundation Before Aug 26, 2026:
Price: $1,899.00


On or after Aug 26, 2026:
Price: $1,999.00
Jul 23, 2026 - Jul 24, 2026
HDI, Virtual Classroom
Artificial Intelligence in the Support Organization Before May 28, 2026:
Price: $1,699.00


On or after May 28, 2026:
Price: $1,799.00
Jul 29, 2026 - Jul 31, 2026
HDI, Virtual Classroom
HDI Support Center Director Before Jun 03, 2026:
Price: $2,799.00


On or after Jun 03, 2026:
Price: $2,899.00
Aug 04, 2026 - Aug 05, 2026
HDI, Virtual Classroom
HDI Support Center Analyst Before Jun 09, 2026:
Price: $1,599.00


On or after Jun 09, 2026:
Price: $1,699.00
Aug 05, 2026 - Aug 07, 2026
HDI, Virtual Classroom
HDI Support Center Manager Before Jun 10, 2026:
Price: $2,199.00


On or after Jun 10, 2026:
Price: $2,299.00
Aug 11, 2026 - Aug 12, 2026
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jun 16, 2026:
Price: $1,699.00


On or after Jun 16, 2026:
Price: $1,799.00
Aug 12, 2026 - Aug 14, 2026
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jun 17, 2026:
Price: $2,399.00


On or after Jun 17, 2026:
Price: $2,499.00
Aug 13, 2026 - Aug 14, 2026
HDI, Virtual Classroom
HDI Support Center Team Lead Before Jun 18, 2026:
Price: $1,799.00


On or after Jun 18, 2026:
Price: $1,899.00
Aug 18, 2026 - Aug 19, 2026
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before Jun 23, 2026:
Price: $1,699.00


On or after Jun 23, 2026:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description