HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	HDI Support Center Analyst Price: $799.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $899.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Customer Service Representative Price: $499.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Principles Price: $999.00 Guaranteed To Run	KCS Principles On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Foundation Price: $499.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $799.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Oct 02, 2023 - Oct 03, 2023 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,599.00 Guaranteed To Run	HDI Support Center Analyst Oct 02, 2023 - Oct 03, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 04, 2023 - Oct 04, 2023 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00 Guaranteed To Run	HDI Customer Service Representative Oct 04, 2023 - Oct 04, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Oct 05, 2023 - Oct 06, 2023 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,799.00 Guaranteed To Run	HDI Support Center Team Lead Oct 05, 2023 - Oct 06, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 1 seat left
Oct 09, 2023 - Oct 10, 2023 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,699.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Oct 09, 2023 - Oct 10, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 11, 2023 - Oct 13, 2023 HDI, Virtual Classroom	KCS Principles Price: $1,799.00 Guaranteed To Run	KCS Principles Oct 11, 2023 - Oct 13, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 5 seats left
Oct 11, 2023 - Oct 13, 2023 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $1,999.00 Guaranteed To Run	HDI Desktop Support Manager Oct 11, 2023 - Oct 13, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 1 seat left
Oct 16, 2023 - Oct 17, 2023 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Price: $1,699.00	Troubleshooting and Problem-Solving Bootcamp Oct 16, 2023 - Oct 17, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Oct 16, 2023 - Oct 18, 2023 HDI, Virtual Classroom	XLA Foundation Price: $1,899.00 Guaranteed To Run	XLA Foundation Oct 16, 2023 - Oct 18, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 6 seats left
Oct 18, 2023 - Oct 20, 2023 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Oct 18, 2023 - Oct 20, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 1 seat left

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description