At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.


Dec 13, 2024 - Dec 13, 2024
HDI, Virtual Classroom
HDI Customer Service Representative Before Oct 17, 2024:
Price: $899.00

On or after Oct 17, 2024:
Price: $999.00
Dec 16, 2024 - Dec 18, 2024
HDI, Virtual Classroom
ITIL® 4 Foundation Before Oct 21, 2024:
Price: $1,999.00

On or after Oct 21, 2024:
Price: $2,099.00
Dec 18, 2024 - Dec 20, 2024
HDI, Virtual Classroom
HDI Support Center Director Before Oct 23, 2024:
Price: $2,799.00

On or after Oct 23, 2024:
Price: $2,899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description