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HDI - ITSM Consulting Company
 

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Mar 12, 2026 - Mar 13, 2026
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Jan 15, 2026:
Price: $1,799.00


On or after Jan 15, 2026:
Price: $1,899.00
Mar 17, 2026 - Mar 18, 2026
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Jan 20, 2026:
Price: $1,699.00


On or after Jan 20, 2026:
Price: $1,799.00
Mar 19, 2026 - Mar 20, 2026
HDI, Virtual Classroom 		Problem Management Principles Before Jan 22, 2026:
Price: $1,829.00


On or after Jan 22, 2026:
Price: $1,929.00
Mar 24, 2026 - Mar 25, 2026
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Before Jan 27, 2026:
Price: $1,829.00


On or after Jan 27, 2026:
Price: $1,929.00
Mar 25, 2026 - Mar 27, 2026
HDI, Virtual Classroom 		HDI Support Center Director Before Jan 28, 2026:
Price: $2,799.00


On or after Jan 28, 2026:
Price: $2,899.00
Mar 31, 2026 - Apr 01, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Feb 03, 2026:
Price: $1,599.00


On or after Feb 03, 2026:
Price: $1,699.00
Apr 07, 2026 - Apr 08, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Feb 10, 2026:
Price: $1,699.00


On or after Feb 10, 2026:
Price: $1,799.00
Apr 08, 2026 - Apr 10, 2026
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Feb 11, 2026:
Price: $2,399.00


On or after Feb 11, 2026:
Price: $2,499.00
Apr 21, 2026 - Apr 23, 2026
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Feb 24, 2026:
Price: $2,199.00


On or after Feb 24, 2026:
Price: $2,299.00
Apr 24, 2026 - Apr 24, 2026
HDI, Virtual Classroom 		HDI Customer Service Representative Before Feb 27, 2026:
Price: $899.00


On or after Feb 27, 2026:
Price: $999.00
Apr 28, 2026 - Apr 29, 2026
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Mar 03, 2026:
Price: $1,829.00


On or after Mar 03, 2026:
Price: $1,929.00
May 05, 2026 - May 06, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Mar 10, 2026:
Price: $1,599.00


On or after Mar 10, 2026:
Price: $1,699.00
May 07, 2026 - May 08, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Mar 12, 2026:
Price: $1,699.00


On or after Mar 12, 2026:
Price: $1,799.00
May 26, 2026 - May 28, 2026
HDI, Virtual Classroom 		Experience Foundation Before Mar 31, 2026:
Price: $1,899.00


On or after Mar 31, 2026:
Price: $1,999.00
Jun 02, 2026 - Jun 03, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Apr 07, 2026:
Price: $1,599.00


On or after Apr 07, 2026:
Price: $1,699.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description