At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.


Jan 22, 2024 - Jan 24, 2024
HDI, Virtual Classroom
Experience Practitioner Before Nov 26, 2023:
Price: $1,899.00

On or after Nov 26, 2023:
Price: $1,999.00
Jan 24, 2024 - Jan 26, 2024
HDI, Virtual Classroom
KCS Principles Before Nov 28, 2023:
Price: $1,699.00

On or after Nov 28, 2023:
Price: $1,799.00
Jan 29, 2024 - Jan 31, 2024
HDI, Virtual Classroom
HDI Support Center Director Before Dec 03, 2023:
Price: $2,799.00

On or after Dec 03, 2023:
Price: $2,899.00
Feb 01, 2024 - Feb 02, 2024
HDI, Virtual Classroom
Problem Management Principles Before Dec 06, 2023:
Price: $1,699.00

On or after Dec 06, 2023:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description