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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Aug 28, 2023 - Aug 30, 2023
HDI, Virtual Classroom 		HDI Support Center Director Before Jul 03, 2023:
Price: $2,799.00


On or after Jul 03, 2023:
Price: $2,899.00
Sep 07, 2023 - Sep 08, 2023
HDI, Virtual Classroom 		HDI Support Center Analyst Before Jul 13, 2023:
Price: $1,499.00


On or after Jul 13, 2023:
Price: $1,599.00
Sep 08, 2023 - Sep 08, 2023
HDI, Virtual Classroom 		HDI Customer Service Representative Before Jul 14, 2023:
Price: $899.00


On or after Jul 14, 2023:
Price: $999.00
Sep 11, 2023 - Sep 11, 2023
HDI, Virtual Classroom 		Essence of Experience Before Jul 17, 2023:
Price: $899.00


On or after Jul 17, 2023:
Price: $999.00
Sep 11, 2023 - Sep 12, 2023
HDI, Virtual Classroom 		Problem Management Principles Before Jun 19, 2023:
Price: $1,699.00
Guaranteed To Run


On or after Jun 19, 2023:
Price: $1,799.00
Guaranteed To Run
Only 1 seat left
Sep 13, 2023 - Sep 15, 2023
HDI, Virtual Classroom 		HDI Support Center Manager Before Jul 19, 2023:
Price: $1,899.00


On or after Jul 19, 2023:
Price: $1,999.00
Sep 25, 2023 - Sep 26, 2023
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Jul 31, 2023:
Price: $1,699.00


On or after Jul 31, 2023:
Price: $1,799.00
Sep 25, 2023 - Sep 27, 2023
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Jul 24, 2023:
Price: $1,899.00


On or after Jul 24, 2023:
Price: $1,999.00
Sep 27, 2023 - Sep 29, 2023
HDI, Virtual Classroom 		HDI Support Center Manager Before Aug 02, 2023:
Price: $1,899.00


On or after Aug 02, 2023:
Price: $1,999.00
Oct 02, 2023 - Oct 03, 2023
HDI, Virtual Classroom 		HDI Support Center Analyst Before Aug 07, 2023:
Price: $1,499.00


On or after Aug 07, 2023:
Price: $1,599.00
Oct 04, 2023 - Oct 04, 2023
HDI, Virtual Classroom 		HDI Customer Service Representative Before Aug 09, 2023:
Price: $899.00


On or after Aug 09, 2023:
Price: $999.00
Oct 05, 2023 - Oct 06, 2023
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Aug 10, 2023:
Price: $1,699.00


On or after Aug 10, 2023:
Price: $1,799.00
Oct 05, 2023 - Oct 06, 2023
HDI, Virtual Classroom 		Change Management Principles Before Aug 10, 2023:
Price: $1,699.00


On or after Aug 10, 2023:
Price: $1,799.00
Oct 09, 2023 - Oct 10, 2023
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Aug 14, 2023:
Price: $1,599.00


On or after Aug 14, 2023:
Price: $1,699.00
Oct 11, 2023 - Oct 13, 2023
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Aug 16, 2023:
Price: $1,899.00


On or after Aug 16, 2023:
Price: $1,999.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description