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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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May 29, 2024 - May 31, 2024
HDI, Virtual Classroom 		HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Jun 03, 2024 - Jun 04, 2024
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,699.00
Guaranteed To Run
Only 3 seats left
Jun 05, 2024 - Jun 07, 2024
HDI, Virtual Classroom 		HDI Support Center Manager Price: $2,299.00
Guaranteed To Run
Jun 10, 2024 - Jun 12, 2024
HDI, Virtual Classroom 		HDI Desktop Support Manager Price: $2,299.00
Jun 13, 2024 - Jun 14, 2024
HDI, Virtual Classroom 		Change Management Principles Price: $1,929.00
Jun 14, 2024 - Jun 14, 2024
HDI, Virtual Classroom 		HDI Customer Service Representative Price: $999.00
Guaranteed To Run
Only 2 seats left
Jun 17, 2024 - Jun 18, 2024
HDI, Virtual Classroom 		HDI Support Center Team Lead Price: $1,899.00
Jun 19, 2024 - Jun 21, 2024
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Jun 24, 2024 - Jun 25, 2024
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Apr 29, 2024:
Price: $1,829.00


On or after Apr 29, 2024:
Price: $1,929.00
Jun 26, 2024 - Jun 28, 2024
HDI, Virtual Classroom 		Experience Foundation Before May 01, 2024:
Price: $1,899.00
Guaranteed To Run


On or after May 01, 2024:
Price: $1,999.00
Guaranteed To Run
Only 4 seats left
Jul 01, 2024 - Jul 02, 2024
HDI, Virtual Classroom 		HDI Support Center Analyst Before May 06, 2024:
Price: $1,599.00
Guaranteed To Run


On or after May 06, 2024:
Price: $1,699.00
Guaranteed To Run
Only 8 seats left
Jul 10, 2024 - Jul 12, 2024
HDI, Virtual Classroom 		HDI Support Center Manager Before May 13, 2024:
Price: $2,199.00


On or after May 13, 2024:
Price: $2,299.00
Jul 11, 2024 - Jul 12, 2024
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before May 16, 2024:
Price: $1,699.00


On or after May 16, 2024:
Price: $1,799.00
Jul 15, 2024 - Jul 16, 2024
HDI, Virtual Classroom 		HDI Support Center Team Lead Before May 20, 2024:
Price: $1,799.00


On or after May 20, 2024:
Price: $1,899.00
Jul 17, 2024 - Jul 19, 2024
HDI, Virtual Classroom 		KCS Principles Before May 22, 2024:
Price: $1,899.00


On or after May 22, 2024:
Price: $1,999.00
1234...6
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description