At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jul 29, 2024 - Jul 31, 2024
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Jul 29, 2024 - Jul 30, 2024
HDI, Virtual Classroom
Experience Practitioner Price: $1,999.00
Aug 05, 2024 - Aug 06, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
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Sold Out.
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Aug 05, 2024 - Aug 05, 2024
HDI, Virtual Classroom
Experience Essentials Price: $999.00
Aug 07, 2024 - Aug 09, 2024
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
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Only 4 seats left
Aug 12, 2024 - Aug 14, 2024
HDI, Virtual Classroom
KCS Principles Price: $1,999.00
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Only 8 seats left
Aug 15, 2024 - Aug 16, 2024
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,799.00
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Only 3 seats left
Aug 16, 2024 - Aug 16, 2024
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
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Only 4 seats left
Aug 19, 2024 - Aug 21, 2024
HDI, Virtual Classroom
HDI Desktop Support Manager Before Jun 24, 2024:
Price: $2,199.00


On or after Jun 24, 2024:
Price: $2,299.00
Aug 21, 2024 - Aug 23, 2024
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jun 26, 2024:
Price: $1,999.00


On or after Jun 26, 2024:
Price: $2,099.00
Aug 22, 2024 - Aug 23, 2024
HDI, Virtual Classroom
Problem Management Principles Before Jun 28, 2024:
Price: $1,829.00


On or after Jun 28, 2024:
Price: $1,929.00
Aug 26, 2024 - Aug 27, 2024
HDI, Virtual Classroom
Foundations in Service and Support Metrics Before Jul 01, 2024:
Price: $1,829.00


On or after Jul 01, 2024:
Price: $1,929.00
Aug 28, 2024 - Aug 29, 2024
HDI, Virtual Classroom
Service Level Management Principles Before Jul 03, 2024:
Price: $1,829.00


On or after Jul 03, 2024:
Price: $1,929.00
Sep 04, 2024 - Sep 06, 2024
HDI, Virtual Classroom
HDI Support Center Manager Before Jul 10, 2024:
Price: $2,199.00


On or after Jul 10, 2024:
Price: $2,299.00
Sep 05, 2024 - Sep 06, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Before Jul 11, 2024:
Price: $1,599.00
Guaranteed To Run


On or after Jul 11, 2024:
Price: $1,699.00
Guaranteed To Run
Sold Out.
Join the wait list.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description