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HDI - ITSM Consulting Company

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jun 12, 2025 - Jun 13, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Price: $1,799.00
Guaranteed To Run
Jun 16, 2025 - Jun 17, 2025
HDI, Virtual Classroom 		HDI Support Center Team Lead Price: $1,899.00
Jun 16, 2025 - Jun 18, 2025
HDI, Virtual Classroom 		HDI Desktop Support Manager Price: $2,299.00
Guaranteed To Run
Jun 18, 2025 - Jun 18, 2025
HDI, Virtual Classroom 		HDI Customer Service Representative Price: $999.00
Jun 23, 2025 - Jun 24, 2025
HDI, Virtual Classroom 		Applied Knowledge Management Price: $1,999.00
Jun 24, 2025 - Jun 26, 2025
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Jun 25, 2025 - Jun 27, 2025
HDI, Virtual Classroom 		Experience Foundation Price: $1,999.00
Jun 26, 2025 - Jun 27, 2025
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Price: $1,929.00
Jun 26, 2025 - Jun 27, 2025
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Price: $1,929.00
Jun 30, 2025 - Jul 01, 2025
HDI, Virtual Classroom 		Change Management Principles Price: $1,999.00
Jul 01, 2025 - Jul 03, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Price: $2,299.00
Jul 01, 2025 - Jul 02, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,699.00
Jul 09, 2025 - Jul 11, 2025
HDI, Virtual Classroom 		ITIL® 4 Foundation Before May 14, 2025:
Price: $2,399.00


On or after May 14, 2025:
Price: $2,499.00
Jul 10, 2025 - Jul 11, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before May 15, 2025:
Price: $1,699.00


On or after May 15, 2025:
Price: $1,799.00
Jul 15, 2025 - Jul 16, 2025
HDI, Virtual Classroom 		Experience Practitioner Before May 20, 2025:
Price: $1,999.00


On or after May 20, 2025:
Price: $2,099.00
1234...6
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description