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HDI - ITSM Consulting Company
 

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Oct 09, 2025 - Oct 10, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Price: $1,799.00
Guaranteed To Run
Only 7 seats left
Oct 16, 2025 - Oct 17, 2025
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Price: $1,929.00
Oct 16, 2025 - Oct 17, 2025
HDI, Virtual Classroom 		HDI Support Center Team Lead Price: $1,899.00
Guaranteed To Run
Only 7 seats left
Oct 20, 2025 - Oct 22, 2025
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Oct 22, 2025 - Oct 24, 2025
HDI, Virtual Classroom 		HDI Desktop Support Manager Price: $2,299.00
Oct 24, 2025 - Oct 24, 2025
HDI, Virtual Classroom 		HDI Customer Service Representative Price: $999.00
Guaranteed To Run
Oct 28, 2025 - Oct 29, 2025
HDI, Virtual Classroom 		Experience Practitioner Price: $2,099.00
Nov 03, 2025 - Nov 04, 2025
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Price: $1,929.00
Guaranteed To Run
Only 8 seats left
Nov 04, 2025 - Nov 05, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,699.00
Nov 05, 2025 - Nov 07, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Price: $2,299.00
Guaranteed To Run
Only 8 seats left
Nov 06, 2025 - Nov 07, 2025
HDI, Virtual Classroom 		Applied Knowledge Management Price: $1,999.00
Nov 10, 2025 - Nov 12, 2025
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Sep 15, 2025:
Price: $2,399.00


On or after Sep 15, 2025:
Price: $2,499.00
Nov 12, 2025 - Nov 13, 2025
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Before Sep 17, 2025:
Price: $1,829.00


On or after Sep 17, 2025:
Price: $1,929.00
Nov 12, 2025 - Nov 13, 2025
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Sep 17, 2025:
Price: $1,699.00
Guaranteed To Run


On or after Sep 17, 2025:
Price: $1,799.00
Guaranteed To Run
Nov 18, 2025 - Nov 19, 2025
HDI, Virtual Classroom 		Change Management Principles Before Sep 23, 2025:
Price: $1,899.00


On or after Sep 23, 2025:
Price: $1,999.00
123
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description