HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

On Demand	HDI Support Center Team Lead Price: $849.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Customer Service Representative Price: $399.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Analyst Price: $749.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $749.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Foundation Price: $449.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Jun 23, 2021 - Jun 25, 2021 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Jun 23, 2021 - Jun 25, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jun 28, 2021 - Jun 28, 2021 HDI, Virtual Classroom	Workforce Management Principles Price: Guaranteed To Run	Workforce Management Principles Jun 28, 2021 - Jun 28, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jun 28, 2021 - Jun 28, 2021 HDI, Virtual Classroom	KCS Foundation Price: $799.00 Guaranteed To Run	KCS Foundation Jun 28, 2021 - Jun 28, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jul 08, 2021 - Jul 09, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,499.00 Guaranteed To Run	HDI Support Center Analyst Jul 08, 2021 - Jul 09, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Jul 13, 2021 - Jul 14, 2021 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,699.00 Guaranteed To Run	HDI Support Center Team Lead Jul 13, 2021 - Jul 14, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Jul 14, 2021 - Jul 16, 2021 HDI, Virtual Classroom	KCS Principles Price: $1,699.00	KCS Principles Jul 14, 2021 - Jul 16, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 14, 2021 - Jul 16, 2021 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Jul 14, 2021 - Jul 16, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jul 19, 2021 - Jul 20, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,599.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Jul 19, 2021 - Jul 20, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 7 seats left
Jul 22, 2021 - Jul 23, 2021 HDI, Virtual Classroom	HDI Problem Management Professional Price: $1,699.00 Guaranteed To Run	HDI Problem Management Professional Jul 22, 2021 - Jul 23, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 3 seats left
Jul 22, 2021 - Jul 22, 2021 HDI, Virtual Classroom	HDI Customer Service Representative Price: $899.00	HDI Customer Service Representative Jul 22, 2021 - Jul 22, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description