HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

On Demand	KCS Foundation Price: $449.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $849.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Analyst Price: $749.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $749.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Customer Service Representative Price: $399.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Dec 02, 2020 - Dec 04, 2020 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $1,799.00 Guaranteed To Run	ITIL® 4 Foundation Dec 02, 2020 - Dec 04, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 1 seat left
Dec 02, 2020 - Dec 04, 2020 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Dec 02, 2020 - Dec 04, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Dec 03, 2020 - Dec 03, 2020 HDI, Virtual Classroom	Workforce Management Principles Price: $799.00 Guaranteed To Run	Workforce Management Principles Dec 03, 2020 - Dec 03, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 07, 2020 - Dec 09, 2020 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $1,999.00 Guaranteed To Run	HDI Desktop Support Manager Dec 07, 2020 - Dec 09, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 4 seats left
Dec 08, 2020 - Dec 10, 2020 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00 Guaranteed To Run	HDI Support Center Director Dec 08, 2020 - Dec 10, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Dec 15, 2020 - Dec 16, 2020 HDI, Virtual Classroom	HDI Certified Instructor Price: $5,999.00 Guaranteed To Run	HDI Certified Instructor Dec 15, 2020 - Dec 16, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 1 seat left
Dec 15, 2020 - Dec 17, 2020 HDI, Virtual Classroom	KCS Principles Price: $1,699.00 Guaranteed To Run	KCS Principles Dec 15, 2020 - Dec 17, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 3 seats left
Jan 11, 2021 - Jan 12, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,499.00 Guaranteed To Run	HDI Support Center Analyst Jan 11, 2021 - Jan 12, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jan 14, 2021 - Jan 15, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,699.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Jan 14, 2021 - Jan 15, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jan 20, 2021 - Jan 22, 2021 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Jan 20, 2021 - Jan 22, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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