HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

On Demand	HDI Customer Service Representative Price: $399.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $749.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $849.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Foundation Price: $449.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Analyst Price: $749.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Aug 10, 2021 - Aug 12, 2021 HDI, Virtual Classroom	KCS Principles Price: $1,699.00 Guaranteed To Run	KCS Principles Aug 10, 2021 - Aug 12, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 6 seats left
Aug 13, 2021 - Aug 13, 2021 HDI, Virtual Classroom	Workforce Management Principles Price: $699.00 Guaranteed To Run	Workforce Management Principles Aug 13, 2021 - Aug 13, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Aug 16, 2021 - Aug 17, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,599.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Aug 16, 2021 - Aug 17, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 2 seats left
Aug 18, 2021 - Aug 20, 2021 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Aug 18, 2021 - Aug 20, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Aug 23, 2021 - Aug 25, 2021 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00 Guaranteed To Run	HDI Support Center Director Aug 23, 2021 - Aug 25, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Aug 25, 2021 - Aug 27, 2021 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $1,799.00 Guaranteed To Run	ITIL® 4 Foundation Aug 25, 2021 - Aug 27, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Aug 31, 2021 - Sep 01, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,499.00 Guaranteed To Run	HDI Support Center Analyst Aug 31, 2021 - Sep 01, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Aug 31, 2021 - Sep 01, 2021 HDI, Virtual Classroom	Succeeding with Metrics Price: $1,499.00 Guaranteed To Run	Succeeding with Metrics Aug 31, 2021 - Sep 01, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Sep 01, 2021 - Sep 01, 2021 HDI, Virtual Classroom	HDI Customer Service Representative Price: $899.00 Guaranteed To Run	HDI Customer Service Representative Sep 01, 2021 - Sep 01, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Sep 09, 2021 - Sep 10, 2021 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,699.00 Guaranteed To Run	HDI Support Center Team Lead Sep 09, 2021 - Sep 10, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 6 seats left

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description