At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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On Demand
HDI Customer Service Representative Price: $399.00
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Unlimited Seats
On Demand
HDI Desktop Advanced Support Technician Price: $749.00
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Unlimited Seats
On Demand
HDI Support Center Team Lead Price: $849.00
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Unlimited Seats
On Demand
KCS Foundation Price: $449.00
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Unlimited Seats
On Demand
HDI Support Center Analyst Price: $749.00
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Unlimited Seats
Aug 10, 2021 - Aug 12, 2021
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
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Only 6 seats left
Aug 13, 2021 - Aug 13, 2021
HDI, Virtual Classroom
Workforce Management Principles Price: $699.00
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Aug 16, 2021 - Aug 17, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
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Only 2 seats left
Aug 18, 2021 - Aug 20, 2021
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Sold Out.
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Aug 23, 2021 - Aug 25, 2021
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Aug 25, 2021 - Aug 27, 2021
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
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Sold Out.
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Aug 31, 2021 - Sep 01, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
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Aug 31, 2021 - Sep 01, 2021
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,499.00
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Only 8 seats left
Sep 01, 2021 - Sep 01, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
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Sep 09, 2021 - Sep 10, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Guaranteed To Run
Only 6 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description