At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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On Demand
HDI Customer Service Representative Price: $399.00
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Unlimited Seats
On Demand
HDI Desktop Advanced Support Technician Price: $749.00
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Unlimited Seats
On Demand
KCS Foundation Price: $449.00
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Unlimited Seats
On Demand
HDI Support Center Team Lead Price: $849.00
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Unlimited Seats
On Demand
HDI Support Center Analyst Price: $749.00
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Unlimited Seats
Oct 01, 2020 - Oct 02, 2020
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,699.00
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Only 3 seats left
Oct 02, 2020 - Oct 02, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
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Oct 05, 2020 - Oct 07, 2020
HDI, Virtual Classroom
HDI Certified Instructor Price: $5,999.00
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Only 3 seats left
Oct 06, 2020 - Oct 08, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
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Oct 08, 2020 - Oct 09, 2020
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Guaranteed To Run
Oct 13, 2020 - Oct 15, 2020
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Oct 19, 2020 - Oct 20, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,599.00
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Only 3 seats left
Oct 19, 2020 - Oct 21, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
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Oct 22, 2020 - Oct 23, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Guaranteed To Run
Oct 29, 2020 - Oct 30, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Guaranteed To Run
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description