At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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KCS Foundation Price: $449.00
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HDI Customer Service Representative Price: $399.00
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HDI Support Center Team Lead Price: $849.00
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HDI Support Center Analyst Price: $749.00
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HDI Desktop Advanced Support Technician Price: $749.00
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Dec 06, 2021 - Dec 08, 2021
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HDI Desktop Support Manager Price: $1,999.00
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Dec 08, 2021 - Dec 10, 2021
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HDI Support Center Director Price: $2,899.00
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Dec 08, 2021 - Dec 10, 2021
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ITIL® 4 Foundation Price: $1,799.00
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Dec 09, 2021 - Dec 10, 2021
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Customer Experience Accelerator Boot Camp Price: $1,499.00
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Dec 13, 2021 - Dec 14, 2021
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HDI Support Center Analyst Price: $1,499.00
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Dec 14, 2021 - Dec 16, 2021
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
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Dec 15, 2021 - Dec 17, 2021
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Dec 16, 2021 - Dec 17, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
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Only 8 seats left
Jan 10, 2022 - Jan 11, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
Jan 12, 2022 - Jan 14, 2022
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
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Only 7 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description