At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Apr 15, 2021 - Apr 16, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Feb 18, 2021:
Price: $1,499.00


On or after Feb 18, 2021:
Price: $1,599.00
Apr 21, 2021 - Apr 23, 2021
HDI, Virtual Classroom
ITIL® 4 Foundation Before Feb 24, 2021:
Price: $1,699.00


On or after Feb 24, 2021:
Price: $1,799.00
Apr 26, 2021 - Apr 28, 2021
HDI, Virtual Classroom
KCS Principles Before Mar 01, 2021:
Price: $1,599.00


On or after Mar 01, 2021:
Price: $1,699.00
May 03, 2021 - May 04, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Mar 08, 2021:
Price: $1,399.00


On or after Mar 08, 2021:
Price: $1,499.00
May 06, 2021 - May 07, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Mar 11, 2021:
Price: $1,499.00


On or after Mar 11, 2021:
Price: $1,599.00
May 10, 2021 - May 11, 2021
HDI, Virtual Classroom
Succeeding with Metrics Before Mar 15, 2021:
Price: $1,599.00


On or after Mar 15, 2021:
Price: $1,699.00
May 11, 2021 - May 12, 2021
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Mar 16, 2021:
Price: $1,499.00


On or after Mar 16, 2021:
Price: $1,599.00
May 12, 2021 - May 14, 2021
HDI, Virtual Classroom
HDI Support Center Manager Before Mar 17, 2021:
Price: $1,899.00


On or after Mar 17, 2021:
Price: $1,999.00
May 17, 2021 - May 18, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Before Mar 22, 2021:
Price: $1,599.00


On or after Mar 22, 2021:
Price: $1,699.00
May 19, 2021 - May 21, 2021
HDI, Virtual Classroom
KCS Principles Before Mar 24, 2021:
Price: $1,599.00


On or after Mar 24, 2021:
Price: $1,699.00
May 24, 2021 - May 24, 2021
HDI, Virtual Classroom
Workforce Management Principles Before Mar 29, 2021:
Price: $699.00


On or after Mar 29, 2021:
Price: $799.00
May 26, 2021 - May 28, 2021
HDI, Virtual Classroom
HDI Support Center Director Before Mar 31, 2021:
Price: $2,799.00


On or after Mar 31, 2021:
Price: $2,899.00
Jun 01, 2021 - Jun 01, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Before Apr 06, 2021:
Price: $799.00


On or after Apr 06, 2021:
Price: $899.00
Jun 02, 2021 - Jun 04, 2021
HDI, Virtual Classroom
HDI Desktop Support Manager Before Apr 07, 2021:
Price: $1,899.00


On or after Apr 07, 2021:
Price: $1,999.00
Jun 03, 2021 - Jun 04, 2021
HDI, Virtual Classroom
Service Management Optimization Before Apr 08, 2021:
Price: $1,599.00


On or after Apr 08, 2021:
Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description