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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Sep 10, 2020 - Sep 11, 2020
Boston, MA 		HDI Support Center Analyst Before Jul 16, 2020:
Price: $1,399.00


On or after Jul 16, 2020:
Price: $1,499.00
Sep 10, 2020 - Sep 11, 2020
HDI, Virtual Classroom 		Workforce Management Principles Before Jul 15, 2020:
Price: $1,599.00


On or after Jul 15, 2020:
Price: $1,699.00
Sep 14, 2020 - Sep 15, 2020
Atlanta, GA 		Troubleshooting and Problem Solving Boot Camp Before Jul 20, 2020:
Price: $1,599.00


On or after Jul 20, 2020:
Price: $1,699.00
Sep 14, 2020 - Sep 15, 2020
HDI, Virtual Classroom 		HDI Support Center Analyst Before Jul 20, 2020:
Price: $1,399.00


On or after Jul 20, 2020:
Price: $1,499.00
Sep 15, 2020 - Sep 17, 2020
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Jul 21, 2020:
Price: $1,899.00


On or after Jul 21, 2020:
Price: $1,999.00
Sep 16, 2020 - Sep 18, 2020
Atlanta, GA 		HDI Support Center Director Before Jul 22, 2020:
Price: $2,799.00


On or after Jul 22, 2020:
Price: $2,899.00
Sep 18, 2020 - Sep 18, 2020
HDI, Virtual Classroom 		KCS Foundation Before Jul 24, 2020:
Price: $699.00


On or after Jul 24, 2020:
Price: $799.00
Sep 21, 2020 - Sep 22, 2020
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Jul 27, 2020:
Price: $1,599.00


On or after Jul 27, 2020:
Price: $1,699.00
Sep 22, 2020 - Sep 24, 2020
HDI, Virtual Classroom 		HDI Support Center Manager Before Jul 28, 2020:
Price: $1,899.00


On or after Jul 28, 2020:
Price: $1,999.00
Sep 24, 2020 - Sep 25, 2020
Phoenix, AZ 		Customer Experience Accelerator Boot Camp Before Jul 30, 2020:
Price: $1,599.00


On or after Jul 30, 2020:
Price: $1,699.00
Sep 28, 2020 - Sep 29, 2020
HDI, Virtual Classroom 		Troubleshooting and Problem Solving Boot Camp Before Aug 03, 2020:
Price: $1,599.00


On or after Aug 03, 2020:
Price: $1,699.00
Sep 28, 2020 - Sep 29, 2020
HDI, Virtual Classroom 		Customer Experience Accelerator Boot Camp Before Aug 03, 2020:
Price: $1,599.00


On or after Aug 03, 2020:
Price: $1,699.00
Oct 01, 2020 - Oct 02, 2020
HDI, Virtual Classroom 		Succeeding with Metrics Before Aug 06, 2020:
Price: $1,599.00


On or after Aug 06, 2020:
Price: $1,699.00
Oct 02, 2020 - Oct 02, 2020
HDI, Virtual Classroom 		HDI Customer Service Representative Before Aug 07, 2020:
Price: $799.00


On or after Aug 07, 2020:
Price: $899.00
Oct 05, 2020 - Oct 06, 2020
HDI, Virtual Classroom 		Change Management Before Aug 10, 2020:
Price: $799.00


On or after Aug 10, 2020:
Price: $899.00
1234...7
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description