HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Dec 16, 2025 - Dec 17, 2025 HDI, Virtual Classroom	HDI Support Center Team Lead Before Oct 21, 2025: Price: $1,799.00 On or after Oct 21, 2025: Price: $1,899.00	HDI Support Center Team Lead Dec 16, 2025 - Dec 17, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 17, 2025 - Dec 19, 2025 HDI, Virtual Classroom	HDI Support Center Director Before Oct 22, 2025: Price: $2,799.00 Guaranteed To Run On or after Oct 22, 2025: Price: $2,899.00 Guaranteed To Run	HDI Support Center Director Dec 17, 2025 - Dec 19, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 06, 2026 - Jan 07, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Nov 11, 2025: Price: $1,599.00 On or after Nov 11, 2025: Price: $1,699.00	HDI Support Center Analyst Jan 06, 2026 - Jan 07, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 07, 2026 - Jan 09, 2026 HDI, Virtual Classroom	HDI Support Center Manager Before Nov 12, 2025: Price: $2,199.00 On or after Nov 12, 2025: Price: $2,299.00	HDI Support Center Manager Jan 07, 2026 - Jan 09, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 13, 2026 - Jan 14, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Nov 18, 2025: Price: $1,699.00 On or after Nov 18, 2025: Price: $1,799.00	HDI Desktop Advanced Support Technician Jan 13, 2026 - Jan 14, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 14, 2026 - Jan 16, 2026 HDI, Virtual Classroom	ITIL® 4 Foundation Before Nov 19, 2025: Price: $2,399.00 On or after Nov 19, 2025: Price: $2,499.00	ITIL® 4 Foundation Jan 14, 2026 - Jan 16, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 15, 2026 - Jan 16, 2026 HDI, Virtual Classroom	HDI Support Center Team Lead Before Nov 20, 2025: Price: $1,799.00 On or after Nov 20, 2025: Price: $1,899.00	HDI Support Center Team Lead Jan 15, 2026 - Jan 16, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 21, 2026 - Jan 22, 2026 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Before Nov 25, 2025: Price: $1,699.00 On or after Nov 25, 2025: Price: $1,799.00	Troubleshooting and Problem-Solving Bootcamp Jan 21, 2026 - Jan 22, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 22, 2026 - Jan 23, 2026 HDI, Virtual Classroom	Experience Practitioner Before Nov 27, 2025: Price: $1,999.00 On or after Nov 27, 2025: Price: $2,099.00	Experience Practitioner Jan 22, 2026 - Jan 23, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 27, 2026 - Jan 29, 2026 HDI, Virtual Classroom	HDI Support Center Director Before Dec 02, 2025: Price: $2,799.00 On or after Dec 02, 2025: Price: $2,899.00	HDI Support Center Director Jan 27, 2026 - Jan 29, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jan 29, 2026 - Jan 30, 2026 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Before Dec 04, 2025: Price: $1,829.00 On or after Dec 04, 2025: Price: $1,929.00	Artificial Intelligence in the Support Organization Jan 29, 2026 - Jan 30, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Feb 03, 2026 - Feb 04, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Dec 09, 2025: Price: $1,599.00 On or after Dec 09, 2025: Price: $1,699.00	HDI Support Center Analyst Feb 03, 2026 - Feb 04, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Feb 04, 2026 - Feb 06, 2026 HDI, Virtual Classroom	HDI Support Center Manager Before Dec 10, 2025: Price: $2,199.00 On or after Dec 10, 2025: Price: $2,299.00	HDI Support Center Manager Feb 04, 2026 - Feb 06, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Feb 10, 2026 - Feb 11, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Dec 16, 2025: Price: $1,699.00 On or after Dec 16, 2025: Price: $1,799.00	HDI Desktop Advanced Support Technician Feb 10, 2026 - Feb 11, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Feb 11, 2026 - Feb 13, 2026 HDI, Virtual Classroom	ITIL® 4 Foundation Before Dec 17, 2025: Price: $2,399.00 On or after Dec 17, 2025: Price: $2,499.00	ITIL® 4 Foundation Feb 11, 2026 - Feb 13, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

1 2 3 4

HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description