HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Mar 10, 2026 - Mar 11, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Jan 13, 2026: Price: $1,699.00 On or after Jan 13, 2026: Price: $1,799.00	HDI Desktop Advanced Support Technician Mar 10, 2026 - Mar 11, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Mar 11, 2026 - Mar 13, 2026 HDI, Virtual Classroom	ITIL® 4 Foundation Before Jan 14, 2026: Price: $2,399.00 On or after Jan 14, 2026: Price: $2,499.00	ITIL® 4 Foundation Mar 11, 2026 - Mar 13, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Mar 12, 2026 - Mar 13, 2026 HDI, Virtual Classroom	HDI Support Center Team Lead Before Jan 15, 2026: Price: $1,799.00 On or after Jan 15, 2026: Price: $1,899.00	HDI Support Center Team Lead Mar 12, 2026 - Mar 13, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Mar 17, 2026 - Mar 18, 2026 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Before Jan 20, 2026: Price: $1,699.00 On or after Jan 20, 2026: Price: $1,799.00	Troubleshooting and Problem-Solving Bootcamp Mar 17, 2026 - Mar 18, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Mar 19, 2026 - Mar 20, 2026 HDI, Virtual Classroom	Problem Management Principles Before Jan 22, 2026: Price: $1,829.00 On or after Jan 22, 2026: Price: $1,929.00	Problem Management Principles Mar 19, 2026 - Mar 20, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Mar 24, 2026 - Mar 25, 2026 HDI, Virtual Classroom	Foundations in Service and Support Metrics Before Jan 27, 2026: Price: $1,829.00 On or after Jan 27, 2026: Price: $1,929.00	Foundations in Service and Support Metrics Mar 24, 2026 - Mar 25, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Mar 25, 2026 - Mar 27, 2026 HDI, Virtual Classroom	HDI Support Center Director Before Jan 28, 2026: Price: $2,799.00 On or after Jan 28, 2026: Price: $2,899.00	HDI Support Center Director Mar 25, 2026 - Mar 27, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Mar 31, 2026 - Apr 01, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Feb 03, 2026: Price: $1,599.00 On or after Feb 03, 2026: Price: $1,699.00	HDI Support Center Analyst Mar 31, 2026 - Apr 01, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
May 05, 2026 - May 06, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Mar 10, 2026: Price: $1,599.00 On or after Mar 10, 2026: Price: $1,699.00	HDI Support Center Analyst May 05, 2026 - May 06, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 02, 2026 - Jun 03, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Apr 07, 2026: Price: $1,599.00 On or after Apr 07, 2026: Price: $1,699.00	HDI Support Center Analyst Jun 02, 2026 - Jun 03, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 07, 2026 - Jul 08, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before May 12, 2026: Price: $1,599.00 On or after May 12, 2026: Price: $1,699.00	HDI Support Center Analyst Jul 07, 2026 - Jul 08, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 04, 2026 - Aug 05, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Jun 09, 2026: Price: $1,599.00 On or after Jun 09, 2026: Price: $1,699.00	HDI Support Center Analyst Aug 04, 2026 - Aug 05, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Sep 01, 2026 - Sep 02, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Jul 07, 2026: Price: $1,599.00 On or after Jul 07, 2026: Price: $1,699.00	HDI Support Center Analyst Sep 01, 2026 - Sep 02, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Oct 01, 2026 - Oct 02, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Aug 06, 2026: Price: $1,599.00 On or after Aug 06, 2026: Price: $1,699.00	HDI Support Center Analyst Oct 01, 2026 - Oct 02, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Nov 03, 2026 - Nov 04, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Sep 08, 2026: Price: $1,599.00 On or after Sep 08, 2026: Price: $1,699.00	HDI Support Center Analyst Nov 03, 2026 - Nov 04, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description