At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Oct 06, 2020 - Oct 08, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Before Aug 11, 2020:
Price: $1,899.00


On or after Aug 11, 2020:
Price: $1,999.00
Oct 07, 2020 - Oct 07, 2020
HDI, Virtual Classroom
Incident Management Workshop Before Aug 12, 2020:
Price: $699.00


On or after Aug 12, 2020:
Price: $799.00
Oct 08, 2020 - Oct 09, 2020
Atlanta, GA
Service Management Optimization Before Aug 10, 2020:
Price: $1,599.00


On or after Aug 10, 2020:
Price: $1,699.00
Oct 08, 2020 - Oct 09, 2020
HDI, Virtual Classroom
Service Management Optimization Before Aug 13, 2020:
Price: $1,599.00


On or after Aug 13, 2020:
Price: $1,699.00
Oct 12, 2020 - Oct 14, 2020
Austin, TX
HDI Certified Instructor Before Aug 17, 2020:
Price: $5,899.00


On or after Aug 17, 2020:
Price: $5,999.00
Oct 13, 2020 - Oct 15, 2020
HDI, Virtual Classroom
HDI Support Center Director Before Aug 18, 2020:
Price: $2,799.00


On or after Aug 18, 2020:
Price: $2,899.00
Oct 15, 2020 - Oct 16, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Before Aug 20, 2020:
Price: $1,599.00


On or after Aug 20, 2020:
Price: $1,699.00
Oct 19, 2020 - Oct 20, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Before Aug 24, 2020:
Price: $1,499.00


On or after Aug 24, 2020:
Price: $1,599.00
Oct 19, 2020 - Oct 21, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Before Aug 24, 2020:
Price: $1,699.00


On or after Aug 24, 2020:
Price: $1,799.00
Oct 20, 2020 - Oct 21, 2020
Dallas, TX
HDI Support Center Team Lead Before Sep 01, 2020:
Price: $1,599.00


On or after Sep 01, 2020:
Price: $1,699.00
Oct 22, 2020 - Oct 23, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Aug 27, 2020:
Price: $1,599.00


On or after Aug 27, 2020:
Price: $1,699.00
Oct 26, 2020 - Oct 28, 2020
HDI, Virtual Classroom
KCS Principles Before Aug 31, 2020:
Price: $1,599.00


On or after Aug 31, 2020:
Price: $1,699.00
Oct 27, 2020 - Oct 29, 2020
HDI, Virtual Classroom
HDI Support Center Manager Before Sep 01, 2020:
Price: $1,899.00


On or after Sep 01, 2020:
Price: $1,999.00
Oct 29, 2020 - Oct 30, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Before Sep 03, 2020:
Price: $1,399.00


On or after Sep 03, 2020:
Price: $1,499.00
Nov 02, 2020 - Nov 04, 2020
Atlanta, GA
ITIL® 4 Foundation Before Sep 07, 2020:
Price: $1,699.00


On or after Sep 07, 2020:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description