HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jun 08, 2027 - Jun 09, 2027 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst Jun 08, 2027 - Jun 09, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 10, 2027 - Jun 11, 2027 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00	More Info HDI Desktop Advanced Support Technician Jun 10, 2027 - Jun 11, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 15, 2027 - Jun 17, 2027 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	More Info HDI Support Center Manager Jun 15, 2027 - Jun 17, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 15, 2027 - Jun 16, 2027 HDI, Virtual Classroom	Foundations in Service and Support Metrics Price: $1,799.00	More Info Foundations in Service and Support Metrics Jun 15, 2027 - Jun 16, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 22, 2027 - Jun 24, 2027 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Price: $2,499.00	More Info ITIL® Foundation (Version 5) Jun 22, 2027 - Jun 24, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 24, 2027 - Jun 25, 2027 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Price: $1,799.00	More Info Artificial Intelligence in the Support Organization Jun 24, 2027 - Jun 25, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 30, 2027 - Jul 01, 2027 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,899.00	More Info HDI Support Center Team Lead Jun 30, 2027 - Jul 01, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jul 07, 2027 - Jul 08, 2027 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00	More Info Troubleshooting and Problem-Solving Bootcamp Jul 07, 2027 - Jul 08, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jul 13, 2027 - Jul 15, 2027 HDI, Virtual Classroom	Experience Management and XLA® Foundation Price: $1,999.00	More Info Experience Management and XLA® Foundation Jul 13, 2027 - Jul 15, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jul 13, 2027 - Jul 14, 2027 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst Jul 13, 2027 - Jul 14, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jul 14, 2027 - Jul 16, 2027 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	More Info HDI Support Center Manager Jul 14, 2027 - Jul 16, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jul 20, 2027 - Jul 22, 2027 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $2,299.00	More Info HDI Desktop Support Manager Jul 20, 2027 - Jul 22, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jul 27, 2027 - Jul 29, 2027 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Price: $2,499.00	More Info ITIL® Foundation (Version 5) Jul 27, 2027 - Jul 29, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jul 29, 2027 - Jul 30, 2027 HDI, Virtual Classroom	Problem Management Principles Price: $1,899.00	More Info Problem Management Principles Jul 29, 2027 - Jul 30, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Aug 04, 2027 - Aug 06, 2027 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00	More Info HDI Support Center Director Aug 04, 2027 - Aug 06, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description