HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Apr 15, 2027 - Apr 16, 2027 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00	More Info HDI Desktop Advanced Support Technician Apr 15, 2027 - Apr 16, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 20, 2027 - Apr 22, 2027 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Price: $2,499.00	More Info ITIL® Foundation (Version 5) Apr 20, 2027 - Apr 22, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 21, 2027 - Apr 22, 2027 HDI, Virtual Classroom	Problem Management Principles Price: $1,899.00	More Info Problem Management Principles Apr 21, 2027 - Apr 22, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 22, 2027 - Apr 23, 2027 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Price: $1,799.00	More Info Artificial Intelligence in the Support Organization Apr 22, 2027 - Apr 23, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 04, 2027 - May 05, 2027 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,899.00	More Info HDI Support Center Team Lead May 04, 2027 - May 05, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 05, 2027 - May 07, 2027 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00	More Info HDI Support Center Director May 05, 2027 - May 07, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 06, 2027 - May 07, 2027 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00	More Info Troubleshooting and Problem-Solving Bootcamp May 06, 2027 - May 07, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 11, 2027 - May 12, 2027 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst May 11, 2027 - May 12, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 12, 2027 - May 14, 2027 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	More Info HDI Support Center Manager May 12, 2027 - May 14, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 18, 2027 - May 20, 2027 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Price: $2,499.00	More Info ITIL® Foundation (Version 5) May 18, 2027 - May 20, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 25, 2027 - May 25, 2027 HDI, Virtual Classroom	Mastering QA for IT Support & Service Teams Price: $999.00	More Info Mastering QA for IT Support & Service Teams May 25, 2027 - May 25, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 26, 2027 - May 26, 2027 HDI, Virtual Classroom	Coaching for Quality & Capability in the Support Center Price: $999.00	More Info Coaching for Quality & Capability in the Support Center May 26, 2027 - May 26, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
May 27, 2027 - May 27, 2027 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00	More Info HDI Customer Service Representative May 27, 2027 - May 27, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 02, 2027 - Jun 04, 2027 HDI, Virtual Classroom	KCS Principles Price: $1,999.00	More Info KCS Principles Jun 02, 2027 - Jun 04, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 08, 2027 - Jun 09, 2027 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst Jun 08, 2027 - Jun 09, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description