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At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Jun 10, 2027 - Jun 11, 2027
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,799.00
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Jun 15, 2027 - Jun 16, 2027
HDI, Virtual Classroom
Foundations in Service and Support Metrics Price: $1,799.00
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Jun 15, 2027 - Jun 17, 2027
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
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Jun 22, 2027 - Jun 24, 2027
HDI, Virtual Classroom
ITIL® Foundation (Version 5) Price: $2,499.00
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Jun 24, 2027 - Jun 25, 2027
HDI, Virtual Classroom
Artificial Intelligence in the Support Organization Price: $1,799.00
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Jun 30, 2027 - Jul 01, 2027
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description