HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Sep 09, 2026 - Sep 11, 2026 HDI, Virtual Classroom	ITIL® 4 Foundation Before Jul 15, 2026: Price: $2,399.00 On or after Jul 15, 2026: Price: $2,499.00	More Info ITIL® 4 Foundation Sep 09, 2026 - Sep 11, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 15, 2026 - Sep 16, 2026 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Before Jul 21, 2026: Price: $1,699.00 On or after Jul 21, 2026: Price: $1,799.00	More Info Troubleshooting and Problem-Solving Bootcamp Sep 15, 2026 - Sep 16, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 17, 2026 - Sep 18, 2026 HDI, Virtual Classroom	HDI Support Center Team Lead Before Jul 23, 2026: Price: $1,799.00 On or after Jul 23, 2026: Price: $1,899.00	More Info HDI Support Center Team Lead Sep 17, 2026 - Sep 18, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 22, 2026 - Sep 24, 2026 HDI, Virtual Classroom	HDI Desktop Support Manager Before Jul 28, 2026: Price: $2,199.00 On or after Jul 28, 2026: Price: $2,299.00	More Info HDI Desktop Support Manager Sep 22, 2026 - Sep 24, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 24, 2026 - Sep 25, 2026 HDI, Virtual Classroom	Problem Management Principles Before Jul 30, 2026: Price: $1,799.00 On or after Jul 30, 2026: Price: $1,899.00	More Info Problem Management Principles Sep 24, 2026 - Sep 25, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 28, 2026 - Sep 30, 2026 HDI, Virtual Classroom	HDI Support Center Director Before Aug 03, 2026: Price: $2,799.00 On or after Aug 03, 2026: Price: $2,899.00	More Info HDI Support Center Director Sep 28, 2026 - Sep 30, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 30, 2026 - Oct 02, 2026 HDI, Virtual Classroom	HDI Support Center Manager Before Aug 05, 2026: Price: $2,199.00 On or after Aug 05, 2026: Price: $2,299.00	More Info HDI Support Center Manager Sep 30, 2026 - Oct 02, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 01, 2026 - Oct 02, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Aug 06, 2026: Price: $1,599.00 On or after Aug 06, 2026: Price: $1,699.00	More Info HDI Support Center Analyst Oct 01, 2026 - Oct 02, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 06, 2026 - Oct 07, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Aug 11, 2026: Price: $1,699.00 On or after Aug 11, 2026: Price: $1,799.00	More Info HDI Desktop Advanced Support Technician Oct 06, 2026 - Oct 07, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 07, 2026 - Oct 09, 2026 HDI, Virtual Classroom	ITIL® 4 Foundation Before Aug 12, 2026: Price: $2,399.00 On or after Aug 12, 2026: Price: $2,499.00	More Info ITIL® 4 Foundation Oct 07, 2026 - Oct 09, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 15, 2026 - Oct 16, 2026 HDI, Virtual Classroom	HDI Support Center Team Lead Before Aug 20, 2026: Price: $1,799.00 On or after Aug 20, 2026: Price: $1,899.00	More Info HDI Support Center Team Lead Oct 15, 2026 - Oct 16, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 20, 2026 - Oct 22, 2026 HDI, Virtual Classroom	KCS Principles Before Aug 25, 2026: Price: $1,899.00 On or after Aug 25, 2026: Price: $1,999.00	More Info KCS Principles Oct 20, 2026 - Oct 22, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 21, 2026 - Oct 23, 2026 HDI, Virtual Classroom	Experience Management and XLA® Foundation Before Aug 26, 2026: Price: $1,899.00 On or after Aug 26, 2026: Price: $1,999.00	More Info Experience Management and XLA® Foundation Oct 21, 2026 - Oct 23, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 27, 2026 - Oct 28, 2026 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Before Sep 01, 2026: Price: $1,699.00 On or after Sep 01, 2026: Price: $1,799.00	More Info Artificial Intelligence in the Support Organization Oct 27, 2026 - Oct 28, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 29, 2026 - Oct 30, 2026 HDI, Virtual Classroom	Foundations in Service and Support Metrics Before Sep 03, 2026: Price: $1,699.00 On or after Sep 03, 2026: Price: $1,799.00	More Info Foundations in Service and Support Metrics Oct 29, 2026 - Oct 30, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart

1 ...5 6 7 8

HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description