HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Aug 11, 2026 - Aug 12, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00 Guaranteed To Run	More Info HDI Desktop Advanced Support Technician Aug 11, 2026 - Aug 12, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 6 seats left Add to Cart Only 6 seats left
Aug 12, 2026 - Aug 14, 2026 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Price: $2,499.00	More Info ITIL® Foundation (Version 5) Aug 12, 2026 - Aug 14, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Aug 12, 2026 - Aug 14, 2026 HDI, Virtual Classroom	KCS Principles Price: $1,999.00	More Info KCS Principles Aug 12, 2026 - Aug 14, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Aug 13, 2026 - Aug 14, 2026 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,899.00	More Info HDI Support Center Team Lead Aug 13, 2026 - Aug 14, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Aug 18, 2026 - Aug 19, 2026 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00 Guaranteed To Run	More Info Troubleshooting and Problem-Solving Bootcamp Aug 18, 2026 - Aug 19, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 6 seats left Add to Cart Only 6 seats left
Aug 28, 2026 - Aug 28, 2026 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00	More Info HDI Customer Service Representative Aug 28, 2026 - Aug 28, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 01, 2026 - Sep 02, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst Sep 01, 2026 - Sep 02, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 02, 2026 - Sep 04, 2026 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	More Info HDI Support Center Manager Sep 02, 2026 - Sep 04, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 09, 2026 - Sep 11, 2026 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Before Jul 14, 2026: Price: $2,399.00 On or after Jul 14, 2026: Price: $2,499.00	More Info ITIL® Foundation (Version 5) Sep 09, 2026 - Sep 11, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 09, 2026 - Sep 10, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Jul 15, 2026: Price: $1,699.00 On or after Jul 15, 2026: Price: $1,799.00	More Info HDI Desktop Advanced Support Technician Sep 09, 2026 - Sep 10, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 15, 2026 - Sep 16, 2026 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Before Jul 21, 2026: Price: $1,699.00 On or after Jul 21, 2026: Price: $1,799.00	More Info Troubleshooting and Problem-Solving Bootcamp Sep 15, 2026 - Sep 16, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 17, 2026 - Sep 18, 2026 HDI, Virtual Classroom	HDI Support Center Team Lead Before Jul 23, 2026: Price: $1,799.00 On or after Jul 23, 2026: Price: $1,899.00	More Info HDI Support Center Team Lead Sep 17, 2026 - Sep 18, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 22, 2026 - Sep 24, 2026 HDI, Virtual Classroom	HDI Desktop Support Manager Before Jul 28, 2026: Price: $2,199.00 On or after Jul 28, 2026: Price: $2,299.00	More Info HDI Desktop Support Manager Sep 22, 2026 - Sep 24, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 24, 2026 - Sep 25, 2026 HDI, Virtual Classroom	Problem Management Principles Before Jul 30, 2026: Price: $1,799.00 On or after Jul 30, 2026: Price: $1,899.00	More Info Problem Management Principles Sep 24, 2026 - Sep 25, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Sep 28, 2026 - Sep 30, 2026 HDI, Virtual Classroom	HDI Support Center Director Before Aug 03, 2026: Price: $2,799.00 On or after Aug 03, 2026: Price: $2,899.00	More Info HDI Support Center Director Sep 28, 2026 - Sep 30, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description