HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
On Demand - , HDI Customer Service Representative $349.00 $399.00 Show class details
On Demand - , HDI Desktop Advanced Support Technician $699.00 $749.00 Show class details
On Demand - , HDI Support Center Team Lead $799.00 $849.00 Show class details
On Demand - , KCS Foundation $399.00 $449.00 Show class details
On Demand - , HDI Support Center Analyst $699.00 $749.00 Show class details
8/10 - - 8/12/21 HDI,, Virtual Classroom KCS Principles $1,699.00 $1,699.00 Show class details
8/13 - - 8/13/21 HDI,, Virtual Classroom Workforce Management Principles $699.00 $699.00 Show class details
8/16 - - 8/17/21 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,599.00 $1,599.00 Show class details
8/18 - - 8/20/21 HDI,, Virtual Classroom HDI Support Center Manager $1,999.00 $1,999.00 Show class details
8/23 - - 8/25/21 HDI,, Virtual Classroom HDI Support Center Director $2,899.00 $2,899.00 Show class details
8/25 - - 8/27/21 HDI,, Virtual Classroom ITIL® 4 Foundation $1,799.00 $1,799.00 Show class details
8/31 - - 9/1/21 HDI,, Virtual Classroom HDI Support Center Analyst $1,499.00 $1,499.00 Show class details
8/31 - - 9/1/21 HDI,, Virtual Classroom Succeeding with Metrics $1,499.00 $1,499.00 Show class details
9/1 - - 9/1/21 HDI,, Virtual Classroom HDI Customer Service Representative $899.00 $899.00 Show class details
9/9 - - 9/10/21 HDI,, Virtual Classroom HDI Support Center Team Lead $1,699.00 $1,699.00 Show class details
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description