HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
On Demand - , HDI Desktop Advanced Support Technician $799.00 $799.00 Show class details
On Demand - , HDI Support Center Team Lead $899.00 $899.00 Show class details
On Demand - , HDI Support Center Analyst $799.00 $799.00 Show class details
On Demand - , KCS Foundation $499.00 $499.00 Show class details
On Demand - , KCS Principles $999.00 $999.00 Show class details
On Demand - , HDI Customer Service Representative $499.00 $499.00 Show class details
1/30 - - 2/1/23 HDI,, Virtual Classroom XLA Foundation $1,899.00 $1,899.00 Show class details
2/2 - - 2/3/23 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
2/6 - - 2/7/23 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
2/8 - - 2/10/23 HDI,, Virtual Classroom HDI Desktop Support Manager $1,999.00 $1,999.00 Show class details
2/13 - - 2/14/23 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
2/16 - - 2/17/23 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,699.00 $1,699.00 Show class details
2/22 - - 2/24/23 HDI,, Virtual Classroom HDI Support Center Manager $1,999.00 $1,999.00 Show class details
2/27 - - 2/27/23 HDI,, Virtual Classroom Essence of Experience $999.00 $999.00 Show class details
3/2 - - 3/3/23 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description