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HDI - ITSM Consulting Company
 

Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
1/22 - - 1/23/26 HDI,, Virtual Classroom Experience Management and XLA® Practitioner $2,099.00 $2,099.00 Show class details
1/27 - - 1/29/26 HDI,, Virtual Classroom HDI Support Center Director $2,899.00 $2,899.00 Show class details
1/29 - - 1/30/26 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,799.00 $1,799.00 Show class details
2/3 - - 2/4/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,699.00 $1,699.00 Show class details
2/4 - - 2/6/26 HDI,, Virtual Classroom HDI Support Center Manager $2,299.00 $2,299.00 Show class details
2/10 - - 2/11/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 16, 2025.
2/11 - - 2/13/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 17, 2025.
2/12 - - 2/13/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 18, 2025.
2/18 - - 2/20/26 HDI,, Virtual Classroom HDI Desktop Support Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 24, 2025.
2/20 - - 2/20/26 HDI,, Virtual Classroom HDI Customer Service Representative $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 26, 2025.
2/24 - - 2/26/26 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 30, 2025.
2/25 - - 2/27/26 HDI,, Virtual Classroom Experience Management and XLA® Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 31, 2025.
3/3 - - 3/4/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 06, 2026.
3/4 - - 3/6/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 07, 2026.
3/10 - - 3/11/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 13, 2026.
1234...8
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description