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HDI - ITSM Consulting Company

Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
8/19 - - 8/20/25 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,799.00 $1,799.00 Show class details
8/20 - - 8/22/25 HDI,, Virtual Classroom KCS Principles $1,999.00 $1,999.00 Show class details
8/22 - - 8/22/25 HDI,, Virtual Classroom HDI Customer Service Representative $999.00 $999.00 Show class details
8/26 - - 8/27/25 HDI,, Virtual Classroom Service Level Management Principles $1,999.00 $1,999.00 Show class details
8/27 - - 8/28/25 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,929.00 $1,929.00 Show class details
9/4 - - 9/5/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,699.00 $1,699.00 Show class details
9/8 - - 9/10/25 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 14, 2025.
9/10 - - 9/12/25 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 16, 2025.
9/11 - - 9/12/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 17, 2025.
9/16 - - 9/17/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 22, 2025.
9/16 - - 9/17/25 HDI,, Virtual Classroom Applied Knowledge Management $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 22, 2025.
9/17 - - 9/19/25 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 23, 2025.
9/18 - - 9/19/25 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 24, 2025.
9/24 - - 9/26/25 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 30, 2025.
9/24 - - 9/25/25 HDI,, Virtual Classroom Problem Management Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 30, 2025.
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description