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HDI - ITSM Consulting Company
 

Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
12/10 - - 12/11/25 HDI,, Virtual Classroom Incident Management Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 15, 2025.
12/10 - - 12/12/25 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 15, 2025.
12/11 - - 12/12/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 16, 2025.
12/15 - - 12/17/25 HDI,, Virtual Classroom HDI Desktop Support Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 20, 2025.
12/16 - - 12/17/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 21, 2025.
12/17 - - 12/19/25 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 22, 2025.
1/6 - - 1/7/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on November 11, 2025.
1/7 - - 1/9/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on November 12, 2025.
1/13 - - 1/14/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on November 18, 2025.
1/14 - - 1/16/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on November 19, 2025.
1/15 - - 1/16/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on November 20, 2025.
1/21 - - 1/22/26 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on November 26, 2025.
1/22 - - 1/23/26 HDI,, Virtual Classroom Experience Practitioner $1,999.00 $1,999.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on November 27, 2025.
1/27 - - 1/29/26 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 02, 2025.
1/29 - - 1/30/26 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 04, 2025.
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description